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“Great place to stay near Volcanoes National Park” 5 of 5 bubbles
Review of Chalet Kilauea

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Chalet Kilauea
Ranked #1 of 2 Hotels in Volcano
Certificate of Excellence
Chandler, Arizona
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great place to stay near Volcanoes National Park”
5 of 5 bubbles Reviewed 29 December 2013

This place is very close to the Volcanoes National Park and was perfect for an overnight stay in Big Island. Even though we reached around 8 pm in the night, our room was set and we were left with a welcome letter containing directions and key to our room. We stayed at the Garden Room at Chalet Kilauea (Note that each room is unique) and this particular room had a romantic feel to it. Awesome decor with a small private garden that's parts of the entrance to the room. The breakfast buffet was excellent and the staff was friendly.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nchaplot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review, 7 January 2014
Aloha and Mahalo for reviewing Chalet Kilauea on Tripadvisor. We always welcome any comments or feedback from prior guests and we thank you for taking your time to do so. We are pleased to hear that you had a great experience in our Garden room and were able to enjoy the private entrance and garden area specific to that room. Anytime you are in the area, please come visit again and check out one of our newly remodeled rooms at the Chalet Kilauea!
Aloha! and Mahalo!
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382 reviews from our community

Traveller rating
    185
    120
    42
    17
    18
See reviews for
43
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
new york, ny
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 15 December 2013

My husband and I stayed here for three nights during our two week honeymoon to the Hawaiian islands. While the hotel was probably fine for the area, it was a little dark and dingy and the breakfast left something to be desired. We decided to try our chances elsewhere after the first morning. The one bright spot was a gentleman who worked there who gave us lots of great tips for our days in the area. It's fine for a place to crash after a stunning day on the volcano, but if we ever returned we'd likely try our luck elsewhere.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank elenamechlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review, 7 January 2014
Aloha and thank you for reviewing us on Tripadvisor. We are very sorry to hear that you had a less than desirable experience on your stay with us. We pride ourselves as a unique and non-cookie cutter hotel and find that most guests enjoy the newly remodeled rooms we provide, as well as the atmosphere and nature that surrounds our hotel. As for the area, our collection offers the best and most updated accommodations, at lower prices than comparable hotels in the Volcano vicinity. Again, we are sorry to hear that your stay was anything less than great and mahalo for taking your time to review Chalet Kilauea.
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Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 November 2013

My husband and I went for our honeymoon and stayed 2 nights in the rainforest bungalow which is a short walkway away from the main Chalet. We arrived late (the office closes after 5pm) but everything was arranged perfectly for our arrival. We found a welcome letter with directions to the bungalow and our keys at the front door of the main building and were happy to come "home" after a long day driving around the Island. I was very curious about the bungalow as it is kind of unique and it indeed felt very warm and welcoming. A little hide-away in the middle of the rainforest. It has a cute patio with a gas chimenea, a cozy living room with kitchenette, seperate bedroom and a very spacious bath with jacuzzi bath tub. Everything was clean, comfortable, functioning and very inviting. As we arrived so late, I was excited that we were about to stay 2 nights and not just one so I could enjoy our stay a little longer. :) The $6 breakfast buffet is really good too and being only minutes away from the Volcanoe NP it's in a very convenient location. I would stay there anytime over staying in Hilo.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Denise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review, 29 November 2013
Thank you for reviewing us on Tripadvisor. We are very happy to hear that you had an enjoyable stay at the Hapuu Bungalow and were able to stay two days with us. It's great that you made use of the continental breakfast and were able to appreciate the uniqueness of the rain-forest and everything it has to offer. We hope you will come back if you are ever in the area for a future vacation. Aloha and Mahalo!!!!!!
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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 November 2013

The Chalet Kilauea is a five minute drive from Volcanos National Park. The rooms are as attractive as the look in the photos. I had the Forest Bungalow which is in the woods about a half block from the main hotel (with a private walkway). The $6 breakfast buffet was excellent.

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank tburke6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review, 13 November 2013
Aloha and thank you for taking the time to review Chalet Kilauea on Tripadvisor. We are pleased to hear that you enjoyed our Hapuu bungalow and continental breakfast. We always appreciate when guests leave us comments or feedback and hope that you will visit again for any future Big Island vacations. Mahalo and Aloha!!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laplata
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 October 2013

We chose this hotel because we planned to go to the national park. The government had other ideas. It is a beautiful spot. We were very pleased with the rooms. The common room is cozy. The breakfast was good.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Liz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review, 23 October 2013
Aloha and thank you for reviewing Chalet Kilauea on Tripadvisor. We are happy to hear that you enjoyed your stay and our continental breakfast. It's unfortunate that you were not able to enjoy all the national park has to offer, however, it's great to hear that you appreciated the beauty of Volcano Village and were able to at least enjoy nature in our volcano rain-forest. We hope you will come back to visit if you are in the area on any future vacations. Mahalo and Aloha!
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 September 2013

Beautifull rooms and the area near the volcano park is amazing!
We had a nice suite with lot of space and rainfall shower!
A very vell smelling garden outside with a small lake and flowers. Five minutes to the national park with the Car.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank NuN2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review, 7 October 2013
Aloha!! It's great to hear you had a wonderful stay with us and enjoyed our hapuu'u bungalow. Thank you for reviewing us on Tripadvisor and we hope you will choose us again for any future Volcano Vacations. Mahalo and Aloha.
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Canada
Level Contributor
48 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 15 September 2013

Stayed here for a couple nights while exploring the local area.

A great place in the village, you need a car to get around, but the accommodation itself is sufficient for all your needs

The breakfast is extra but the wifi is free in the house. Staff very helpful

  • Stayed July 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank vrab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletKilauea, Guest Relations Manager at Chalet Kilauea, responded to this review, 16 September 2013
Aloha and thank you for taking the time to review Chalet Kilaeua. We are pleased to hear you had an enjoyable stay with us and appreciate the compliment on behalf of the staff here. Any time you are in Volcano Village again, we hope you will choose Chalet Kilauea for your accommodation needs. Aloha and Mahalo!!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chalet Kilauea

Property: Chalet Kilauea
Address: 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Volcano
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #1 of 2 Hotels in Volcano
Price Range (Based on Average Rates): £
Hotel Class:3 star — Chalet Kilauea 3*
Number of rooms: 5
Official Description (provided by the hotel):
Chalet Kilauea Hotel is nestled in the heart of Volcano Village in a quiet, peaceful area. Chalet Kilauea Hotel is a small, boutique hotel offering custom showers and wet bars with microwaves, mini-fridges, coffee makers, and more. All units offer unique bathrooms with modern fixtures, cable TV, and natural artistic accents! Chalet Kilauea features a beautiful Koi fish pond, complimentary tea/coffee(3pm-5pm), free WIFI, and 24-hour hot tub in the Garden Gazebo. Daily housekeeping included. 1 minute from shops, restaurants, and Hawaii Volcanoes National Park. ... more   less 
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Also Known As:
Inn At Volcano (Chalet Kilauea Collection) Hotel Volcano
Chalet Kilauea Volcano, Hawaii

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