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Reviewed 14 June 2017

Cabin was ok. A musty smell inside.
Furniture was old and not very comfortable. Minimal utensils in kitchen. No service from the staff. Was covenant to Volcano Park. We would opt to stay in Hilo the time

Date of stay: May 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank gene6066
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2017

if you are looking for a little nice place in the middle of the rainforest near the nationalpark, this could be the place. if you are looking for a little nice place in the middle of the rainforest near the nationalpark with a friendly and helpful staff, this is absolutely not the place to go. i have been to many hotels over the last twenty five years, but i have never experienced a less friendly and less welcoming staff than tose two guys who were running the place while we were there. all they did during the day was staring in their i-mac,hiding behind the screen so nobody could see them. if you had a question to ask, they hardly gave yo an answer. this is really sad, 'cos the place with it's five rooms is really nice and beautifully set in the rainforest. the room we had was unique and had a lot of cachet...and the dirtiest hairdryer one can think of. you don't believe me? see the photo below....no, you can not call this place a clean place, but i am also aware that this is not what i should expect of a place in the middle of a forest.
thanks to those two men, the worst place we stayed during our 3 week hawaii trip

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Thomas_MrT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2017

We really liked the location - literally next door to the volcano national park. Loved the skylight in the room, and the view of the rainforest from the window. Would stay here again if we are back to VNP.

Date of stay: May 2017
1  Thank AtrG2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 June 2017 via mobile

We had booked a smaller room with shared bathroom but changed that when checking in. We stayed on site with the pool and waterfall outside our window. It was worth the extra price as the room was lovely and spacious and had amenities we enjoyed like the fridge and microwave, and our own bathroom. Staff was friendly and helpful. We would definitely stay here again.

Date of stay: May 2017
Trip type: Travelled as a couple
Thank melanierV2798LF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 June 2017

Clean, beautyful place to stay. Nice surrounding with a small waterplace, whirlpool and kind of forest. Quiet during the day and night. The chalet is short next to the volcano national park entrance and there is a general store nearby.

Date of stay: April 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank 246xoxo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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