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“SO Quiet and Awesome Customer Service!” 5 of 5 bubbles
Review of Kings' Land by Hilton Grand Vacations

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Kings' Land by Hilton Grand Vacations
Ranked #1 of 6 Hotels in Waikoloa
Certificate of Excellence
usa
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“SO Quiet and Awesome Customer Service!”
5 of 5 bubbles Reviewed 30 April 2014

We were greeted at check in by Aloha (yes that was her name) probably the best person I have ever encountered in this position. She was friendly and very informative! Our room was across the street from the lobby/pools/activities. The room was spacious, clean and set up with the geese folded towels on the bed. The floors in the room were very interesting. Still curious about what material was used in the kitchen/dining. Possibly LEED material?
I was struck on the first night with HOW QUIET it was. I have been in the country before, but this was even quieter...so peaceful.
We were about 2 miles from the shops and could shuttle or drive. Sometimes after or before drinks the shuttle was very handy!
We did walk a couple of times and did the lava trail. Wear proper shoes. My husband sprained his ankle on our walk to dinner. On our shuttle ride back, he and I were simply talking about getting some ice when we got back to the room. The driver overheard us and called ahead for ice to our room. That is service!!
It was there minutes after we arrived.
They offered a buy one get one breakfast buffet for one morning and we did take advantage. IT was a very nice spread of waffles, french toast, rice, sausage, bacon, coconut syrup, fruit....

My only complaint was the coffee. The room coffee was less than stellar and I bought a coffee and an americano at the dining area and they were very weak.
There is a Starbucks at one shopping area and coffee at the ABC (different name).

Pools were nice. We used the adult pool and enjoyed chatting at the hot tub with the other travelers.

Another plus....there was a book explaining how EVERYTHING in the room worked! How often do you have an appliance that you aren't familiar with and spend 10 minutes messing with it? This detailed why we couldn't get the clothes washer to work. Energy saving feature! :)
Overall a peaceful and beautiful location! Will return!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank maryk1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,731 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (328)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
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English first
Pleasanton, California
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 29 April 2014

We had a two bedroom condo that was clean and spacious. The only down side was that we were across the street from the pool and lobby areas (but that was only a five-minute walk). There was a Hilton shuttle that provided transportation to other properties and shopping. The pool area was nice and the kids loved the varous waterslides, but we spent most of our time taking advantage of the amenities over at the Hilton Waikoloa Village Hotel (we didn't stay there because we specifically wanted a condo). We didn't try the bistro (which was the only on-site restaurant), but understand that they served a breakfast buffet. The staff was friendly. The location was quiet. I would definitely stay there again.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ACEP925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
114 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 28 April 2014 via mobile

Just completed a seven night stay here. This is the newest property on Waikaloa and is LEED certified. The rooms are quite spacious and every room has either a balcony or Lanai. The kitchen has everything one needs, if you want to cook while here. Staff is friendly and helpful. There are two golf courses on the property as well as two pools, an adult pool and a children's pool with a little beach and slide. The poolside bar/bistro is reasonably priced with the usual offerings. DVD's are free and there is free entertainment most evenings. Also yoga or Zumba most mornings. It is a quieter, non-frenetic resort.
If you want more action, guests here have privileges at the Hilton Waikaloa, which is a HUGE Hilton ten minutes away. Kids may prefer that pool as has a wild slide and a lagoon attached with sea turtles. You can also do a dolphin quest there, or just see the dolphins.
It is also an easy walk or free shuttle ride to two large shopping areas, for restaurants, shops or markets.
We went all over the island and it was an excellent, sunny location. The only downside for some is that there is no beach on property. However, the shuttle takes you there easily or. Ten minute drive to multiple beaches. Enjoy!

Stayed April 2014, travelled with friends
Helpful?
3 Thank cookielover54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

This is the first time my family has stayed at Kingsland. We thoroughly enjoyed the property. The property is beautifully kept. The condo was clean and spacious. All the staff were very helpful and extremely nice. My children enjoyed the pools as my husband and I enjoyed relaxing at the pool bar. While staying at Kingsland you can enjoy staying ant the Hilton Hotel Property down the street that has water activities and dolphins. The only thing that is missing at the Kingsland is a beach.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KellywV2511IF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, Canada
1 review
5 of 5 bubbles Reviewed 23 April 2014

Our family stayed at the Hilton Grand Vacation Club, Kings Land for seven nights. We loved it! The hotel staff was friendly and very helpful. Cleanliness of hotel was excellent. Food in the bar was reasonably priced. The only thing that I would have liked is if the pool was heated. It was a bit too cold for us Canadians...we are used to the cold but like warm pool water.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Robert W. B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgary, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 19 April 2014

wonderful resort, amazing pools and very peaceful and relaxing. this was our second visit to this resort because we enjoyed it so much. it is also great that we could use the main Hilton services and amenities. We did our 25 year vow renewal at the little chapel which was arranged by the Hilton staff. they also have a Luau that was fantastic. you get two hotels in one

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Scott Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 April 2014 via mobile

We're owner's at Kings land and we have been having a wonderful stay. From the front desk staff to the property maintenance staff. Everyday they have activities for the Keiki ( kids) and wonderful pools for them to play. They offer DVD rentals at no cost to resort guests. Every room has all the comforts of home. We love this place!

Stayed April 2014, travelled with family
Helpful?
Thank Martha777lv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kings' Land by Hilton Grand Vacations

Property: Kings' Land by Hilton Grand Vacations
Address: 69-699 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5712
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Waikoloa
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Kings' Land by Hilton Grand Vacations 3.5*
Number of rooms: 311
Official Description (provided by the hotel):
Kings' Land by Hilton Grand Vacations resort is a stunning hotel on the Big Island of Hawaii in the heart of Waikoloa. Reminiscent of a lush, Hawaiian plantation and nestled among championship golf courses and the beauty and serenity of the Kohala Coast. Kings' Land by Hilton Grand Vacations hotel provides the perfect setting for your vacation in the South Pacific. Treat yourself to spectacular hotel accommodations with spacious one and two bedroom suites incorporating a casually elegant tropical style and featuring a superb variety of upscale amenities and furnishings. The suites offer all of the convenience of home including separate living and dining areas with wood-style flooring, a fully-equipped kitchen, washer/dryer and granite counter tops throughout. Enjoy flat-screen HD TVs, an enhanced entertainment sound system, and Wi-Fi. The master bedroom has a king bed, while the master bath has a luxurious sculptured tub and shower. Step out onto your own private lanai equipped with comfortable sofas and chairs, and enjoy the serene surroundings and tropical breezes of Waikoloa. ... more   less 
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Also Known As:
Kings` Land By Hilton Grand Vacations Club Hotel Waikoloa

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