I had looked at their web site on line and thought about reserving a bike, but didn't get it done before we left on vacation. I had read they said bring your own pedals, but didn't do that either! Everyone at the shop was great - no harassing about renting a high end bike and then putting cages on! We were given a number of ideas about where to ride considering we had two kids with us and were renting one bike. We got great advice on how much water to bring and where to fill up. The bikes are in awesome condition and a better deal than bringing or shipping your own. Next go around we'll bring pedals and our own helmets. A 4 day rental gave us the opportunity to ride the lava fields and some hills. Definitely will rent from them again. We'll be advertising the shop in NY with our new jerseys too!
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