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“Surprisingly Wonderful Return” 5 of 5 bubbles
Review of The Bay Club at Waikoloa Beach Resort

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The Bay Club at Waikoloa Beach Resort
Certificate of Excellence
Los Angeles, California
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Surprisingly Wonderful Return”
5 of 5 bubbles Reviewed 25 May 2014

I am an owner here, but had not been back for several years, since I had used my Hilton Grand Vacation Club membership to trade for other Hilton resorts. This time we stayed in a 2 bedroom, 2 bath unit that was equipped with grab bars and doorways sufficient to fit wheelchairs and walkers. Since one person in our party was disabled, we had specifically requested -- in advance -- an "ADA equipped" unit, and the reservation staff went out of its way to accommodate our request. On our arrival, the maintenance crew also brought a disabled shower chair into the unit. In general, I was pleasantly surprised at the furniture upgrades, the main pool rehab (that was still on-going), and the well-trained staff that Hilton had in place. In particular, the concierge service from Evelyn Gilbert was exceptional. She recommended activities that were not only handicapped accessible, but also very enjoyable.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mtc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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848 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
San Diego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2014

What an excellent place to stay. By far the best place I have ever been to. The staff is friendly and the rooms are beautiful and clean. Everyone seems to go out of their way to make sure you are well taken care of.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank Troy Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

We own here and are always happy to return. The best thing about this time share is the size of the lanai. Outdoor space is everything in Hawaii and the Bay Club certainly delivers. The units are kept up to date and the grounds are well cared for. The improvements to the pools are lovely.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank Carol A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park City, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

Great location, close to beaches, restaurants and shopping. Wonderful, spacious condo. Tasteful décor. We had beautiful weather and the pool was fairly quiet. Only problem was construction on main pool deck. The saws ran most of the day cutting stone so we had a hard time relaxing on the patio...the work needs to be done...oh well...the rest was great!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank Robert F W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

There is so much to do on the Big Island, we were out early and back late on most days and were unable to sample more of what is on hand at Waikoloa. But the staff was helpful, the facilities spotless and the rooms spacious. The internet connection was troublesome for our iPhones, and computer, and we were connected to the internet tech support and they sorted out most but not all of the problem. My older iPhone never connected reliably -- and wifi is an absolute necessity abroad. You are not really close to the beach at the Waikoloa Hilton hotel, but we didn't have time to go in our four-day stay.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missoula, Montana
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 17 May 2014

There are lots of units offered by HGVC in the Waikoloa area of the Big Island. Do yourself a favor and get the 2BR premium at the Bay Club-- the villas. Both bed/bathrooms are master sized. Units have recently been redone. Convenient location-although you want a car here. Friendly, responsive staff. Call two days before you arrive and request a golf course view.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank lpsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

This was our first experience at a Hilton Vacation Club and we were very impressed. The grounds were nice, pools were nice, bar/restaurant at the pool was nice and great for kids. There were ice cream socials for kids and slide at the pool. We stayed in a one bedroom on first floor and it was nice. The furnishings, appliances, bathrooms were all up to date and nice. We also had a half bath which was a great surprise in a one bedroom. The only negatives I can say is that we did not enjoy the bed and they only gave us two sets of towels for 3 days for two people. Please give more then one washcloths at least. Of course you can ask for more but that is not the point. The staff was very nice and overall we would stay here again.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JKCROSBY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Bay Club at Waikoloa Beach Resort

Property: The Bay Club at Waikoloa Beach Resort
Address: 69-450 Waikoloa Beach Dr, Waikoloa, Island of Hawaii, HI 96738-5706
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Speciality Lodging in Waikoloa
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — The Bay Club at Waikoloa Beach Resort 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
The Bay Club at Waikoloa Beach Resort is a spectacular hotel on the Big Island of Hawaii and is designed to be an ideal Hawaiian haven in the heart of Waikoloa. Superbly situated adjacent to championship golf courses, the premier location of the Bay Club resort provides an unsurpassed vacation setting. Hawaii visitors staying at the Bay Club at Waikoloa Beach Resort will enjoy spacious one- and two-bedroom suites which incorporate a casually elegant tropical style and feature a superb variety of upscale amenities and furnishings. The suites offer all of the convenience of home including separate living and dining areas, a fully-equipped kitchen, washer and dryer and private lanai. ... more   less 
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Also Known As:
The Bay Club At Waikoloa Beach Hotel Waikoloa
Bay Club Waikoloa Beach Resort

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