This place seemed ok at first glance as it was relatively inexpensive and situated only a 20 minute drive from some beaches. But upon further inspection, the mattress was not comfortable, the couch was dust infested, the walls were paper thin affording the opportunity to hear the next rooms television very clearly. The bathroom door was not really a door, so if you like to "do your business" in privacy, that's out of the question. The worst part is the ice cold showers. After a long day on the beach and prior to a nice Friday night dinner, the least my girlfriend and I wanted was a hot shower. Did not happen! The water was freezing and when I called to management to resolute the issue, they asked that we run the water for at least 10-20 minutes and wait. 20 minutes later...NO HOT WATER. First of all this is not a environmentally friendly practice. Water is a precious resource and to purposely waste it is a crime. At that point we needed to leave but we did not let it ruin our night, and promptly checked out first thing in the morning with the promise of a some kind of resolution from the management. After a few days of no response I called and was subsequently informed that they will not be offering any kind of compensation because they feel there was not a problem. Essentially, this is a dis-honest move by the inn and I plan to take it up through local advocacy that service offered by this establishment is simply unacceptable. Do what we did...pay an additional $50 a night and stay at a property in Poipu. You'll be happy you did and actually feel like you are in Hawaii rather than backpacking through Costa Rica at a hotel that is worth $30 a night.
- Official Description (provided by the hotel):
- CURRENT RATES and NO RESORT FEES: $82 for studio with kitchenette $92 for 1 bedroom suite with kitchenette $103 for 1 bedroom suite with kitchenette and lanai's $125 for 2 bedroom suite with kitchenette and lanai $156 for a 3 bedroom & 2 bath house with full kitchen Each Studio and Bedroom sleeps 2 people. Additional persons are $20.00/Person. Corporate and Malahini Rates available, based upon Season & Occupancy. All RESERVATIONS of Guest Suites rates are subject to: State of Hawaii taxes of 13.45% And an applicable "new cleaning fees" of $20.00 To $145.00, Depending on the Guest Suite type and number of persons. Interim "housekeeping service" is available. We require a $100 nonrefundable deposit plus a $75.00 Refundable security deposit at the time of reservation, and the balance in full 30 days before arrival. $Ave More When You Stay Longer: Discount above rates 5% for a 1 week stay Discount above rates 10% for a 2 week stay Discount above rates 15% for a 3 week stay Discount above rates 20% for a month or more. ALOHA SPECIAL: Reserve a Week's Visit and receive the 7th night FREE! Offer good for visits during: April, May, September and October! May not be used in conjunction with any other discount programs or special offers. Mahalo! AMENITIES INCLUDE: FREE WIFI, NO RESORT FEES, Overhead fans in living and bedrooms, TV, DVD player, full kitchen or kitchenettes, coffee maker, microwave, electric skillet, blender, toaster, pots and pans, dishes and cutlery, hair dryer. ON THE PROPERTY: coin operated laundry and the Kalaheo Steak and Ribs restaurant. Guest are also given the FREE USE OF: BBQ grills, beach towels, beach chairs, snorkels and fins, coolers, golf clubs, beach mats, games, books, and often bananas grown on the property. ... more less
- Also Known As:
- Kalaheo Inn Kauai, Hawaii