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“Time share presentation ruins perfect score...”

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Kauai Coast Resort at the Beachboy
Ranked #7 of 11 Hotels in Kapaa
Certificate of Excellence
GreenLeadersGold level
Reviewed 26 August 2014

This is a marvelous property! We just returned from a six day stay in one of their one bedroom garden view units. We could lie in our bed and look over the beautiful gardens to watch the waves roll in. A full kitchen, washer/dryer, huge bathroom, and our own balcony are just some of the features we enjoyed. The concierges we met, Rhonda and Cyndi( hope I spelled the right) were friendly and super helpful. The folks running this facility are gracious and a pleasure to deal with.

Unfortunately I can't say the same for the Shell Vacation Club sales folks. The time share presentation was just short of excruciating. When it became clear to our "presenter" that we weren't going to be a likely sale, the "closer" was brought in. We'd already sat through most of the used car sales gambits so the "closer" dialed up the nasty a few notches, ending with words to the effect that we obviously weren't deserving enough for her to even sell us a timeshare at this point. I guess we were supposed to roll over and beg at that point. All we felt was relief that the two hours were over and we were walking out with our wallets intact.

So, we highly recommend this property for its location ( less than a half hour from the airport and about halfway from everything on the island), friendly staff, superb facilities, and the fact that it's in the midst of paradise. Check out the Koloa Zipline with 8 lines, the last one a half mile.

Room Tip: Get a garden view, no need to pay extra for an ocean view as you can see the ocean from most balconi...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
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2  Thank Marc019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna L, Administration at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 9 September 2014

Thank you for taking the time to provide this feedback. We are disappointed to hear your interaction with the sales staff did not meet your expectations, as this is not part of the Count On Me service we take pride in. We know that while on vacation it is imperative that our guests are treated well. We assure you that we will be taking the necessary actions so this is not an issue for future guests. Again, thanks for taking the time to reach out. Mahalo!

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208 - 214 of 754 reviews

Reviewed 22 August 2014

We returned here in August 2014...and it was just as we remembered it....nothing had changed. The staff at the desk were just as helpful as they were last time. The restaurant, Hukilau Lanai, is just as good as it was, and the bar is great too. The poolside bar is amazing, and Sophie behind the bar, makes THE BEST cocktails on the face of the planet!!! This is truly the only place I would ever stay on Kauai. Keep up the great work guys. Looking forward to our next stay.

Room Tip: All the rooms are great, try for one in the Ali'i building, facing the pool.
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  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank AusTwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna L, Administration at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 9 September 2014

Aloha! Austwo,

Thank you for being a guest at the Kauai Coast Resort at the Beachboy. Your comments will be shared with our staff. We are glad that you enjoyed dining at the Hukilau Lanai. It's a definate favorite for everyone. The pool bar is also an added plus for our visitors. Again, thank you for reaching out and hope to see you on your next vacaiton.

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Reviewed 22 August 2014

Spent a week at the resort with my boyfriend, and we loved it. We needed to get away from work stress, and found the place perfect for that. We prepared most of our meals in the suite, which not only saved us money but was more romantic.

  • Stayed: April 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Alexandra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna L, Administration at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 9 September 2014

Aloha! Alexandra,
We are excited to hear that you had a great stay at the Kauai Coast Resort at the Beachboy. We will definately share your experience with our staff. We look foward in seeing you on your next visit with us

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Reviewed 14 August 2014

Took my parents to Kaui they are 80 yo and have not been back for over ten years ( we have lived in Honolulu for over 30 yrs now live in Seattle) my parents love the place said it is what they remember of old Hawaii the plants the furniture and the view! They have no negative comments except from my dad concerning the toilet "toilet too low" If that's all my dad can complain about this resort the resort should get a standing ovation!!!

Stayed: August 2014, travelled with family
Thank virginia a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna L, Administration at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 19 August 2014

Aloha Virginia! Mahalo for your response. We are glad that you and your family enjoyed your vacation on our beautiful Kauai. Our landscaping is always a favorite for our new and returning guests. We will be sure to voice your dad's concern about the toilet. Again, thank you so much for being a guest at the Kauai Coast Resort at the Beachboy.

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Reviewed 27 July 2014

It was nice to have a kitchen and bedroom setup. The grounds are beautiful and well maintained and the washer/dryer in room was a great help after travelling for a while. The location made it fairly easy to access various locations on the island. A bonus was seeing the ocean from our lanai.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Ray C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna L, Administration at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 8 August 2014

Aloha! Ray C. We are excited to hear that you enjoyed your stay with us. We will definately share this with our staff. Our beautiful landscaping is always a favorite for our guests. We hope to see you soon!

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Reviewed 23 July 2014

My husband and I spent a week at this resort. It is a great location centrally located to many points of interest. We were disappointed to not have an ocean front unit. There aren't very many. I was a little worried that "garden view" would really mean "parking lot view", but there actually was beautiful landscaping to look at. And, if you looked to the right through the trees, you could see the ocean. We were facing the pool and pool bar area, but did not find it to be noisy at all. The grounds were beautifully maintained. There are some fire pits with outdoor sofas stationed around them, but, unfortunately, they were covered in ants! The pool is pretty small. We did not use it at all. Most of the time if was full of kids. This would be fine in a larger pool, but too loud and not very relaxing in a small one. There are plenty of chairs you can bring over on the lawn to look out at the ocean. As many people have mentioned, there is no beach. You can walk up a little ways to find a good lounging beach. There are nice Weber grills to use so to make dinner at the resort.
The units are clean, but a little worn and definitely could use some updating. There is plenty of free parking.
The staff was friendly. The concierge, Nani (I may have that wrong) was excellent.
We went to the restaurant only once and just ordered soup and appetizers. What we did have was very good and the service was great.
My husband and I used the spa for a couples massage. Though expensive (typical for resort spas), it was very good.
One added thing I liked: they have a box at the front desk to donate to local food bank.

Room Tip: if you don't mind stairs, ask for a top floor room
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
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1  Thank twina1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna L, Administration at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 8 August 2014

Aloha! Teina 1968- Thank you for your response. We appreciate your feedback and will share this with our staff. We are glad to hear that your Garden View Room worked out for you. We also sincerly apologize for your experience with ants. This will be addressed to our appropriate department. Having an onsite Spa and Restaurant on property is always a favorite. We are gald you were able to enjoy them.Mahalo!

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Reviewed 4 July 2014

We have stayed at this resort about 5 times over the past 20 years and can tell you that it is one of our favorite places to stay on Kauai. The location is perfect for a base camp to do other things. I love to sit out by the ocean and read and relax. The grounds are pretty, the resort is in good shape and it is pretty quiet. If you just want a great place to relax or have a relaxing base camp to travel from this is the place to be.

Room Tip: We like to stay on the second floor in the middle of the complex. This makes it a quieter place to b...
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  • Stayed: November 2013, travelled as a couple
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Thank 007agentcalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna L, Administration at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 10 July 2014

Thank you, 007 AgentCalifornia for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. We are glad that your enjoyed your reading byt the ocean. Again, thank you for reaching out and we look forward to your next visit.

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Additional Information about Kauai Coast Resort at the Beachboy

Address: 520 Aleka Loop, Kapaa, Kauai, HI 96746-1452
Phone Number:
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Kapaa
#1 Romantic Hotel in Kapaa
#2 Spa Hotel in Kapaa
#2 Family Hotel in Kapaa
#5 Top resorts Hotel in Kapaa
#7 On the Beach Hotel in Kapaa
Price Range: £175 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kauai Coast Resort at the Beachboy 3.5*
Number of rooms: 108
Official Description (provided by the hotel):
Nestled amongst swaying coconut palms, plumeria blossoms and tropical landscaped grounds, Kauai Coast Resort at the Beachboy is a beachfront resort perfect for relaxing and soaking up the sun. Step outside and take a dip in the new swimming pool with natural rock formation waterscapes and oceanside Jacuzzi. Pamper yourself with a massage at the full service spa on site. Enjoy fresh Seafood, prime rib and Pacific Rim cuisine at Hukilau Lanai restaurant overlooking the Pacific Ocean. When you stay with us you’ll find studios, and spacious one and two bedroom accommodations with private lanais, your favorite watersports, lush flora and fauna, and some of the most dramatically beautiful scenery in the South Pacific. Looking for your perfect Hawaiian getaway? Discover Kauai Coast Resort at the Beachboy. ... more   less 
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Also Known As:
Kauai Coast Resort At The Beachboy Hotel Kapaa
Kauai Coast Hotel
Kauai Coast Resort Beachboy
Beachboy Resort
Kauai Coast Resort Beach Boy
Kauai Beachboy
Kauai Coast Resort At The Beachboy Hawaii - Kapaa

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