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“FOURTH OF JULY WEEKEND 2014”

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Plantation Hale Suites
Ranked #9 of 11 Hotels in Kapaa
Kaneohe, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“FOURTH OF JULY WEEKEND 2014”
4 of 5 bubbles Reviewed 13 July 2014

Our family just returned from Kaua'i this past weekend 4th of July for a baseball tournament in Kapa'a. Our experience of our room was great. Room was clean and updated (except for the stove/oven it was fairly outdated -push button type stove with coil burner but it worked. Air condition wasn't as cold as we would like but acceptable. (there was only one a/c for both living room and bedroom) Service was great both registration and housekeeping service. Special mention to Holly the concierge. We had a day to play tourist and gave us great advice on where to get the best "local" grindz and special sites to visit. Hotel is conveniently located to all areas (shopping center, restaurants, and baseball field)

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank naiagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Plantation Hale Suites, responded to this review, 24 July 2014
Aloha naiagirl,

Thank you for choosing Plantation Hale for your stay here while playing in the baseball tournament. I hope your team did well. Thank you for posting all the positive comment about the property and staff. We hope to see you next year...

Mahalo,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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745 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
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English first
Tucson, Arizona
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 12 July 2014 via mobile

Great place to stay for the price and great location. The first room they gave us had what looked like baby cockroaches crawling on the kitchen counter. The lady at the front desk was apologetic and quick to fix the problem and get us a different room. The beds were really comfortable. The kitchens had most everything you would need for cooking some simple meals if you chose to do so. Overall it was a nice experience.

Stayed July 2014
Helpful?
1 Thank Brandon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Plantation Hale Suites, responded to this review, 24 July 2014
Aloha Brandon J,

I am glad you called the desk to advise them of your findings. I was pleased to read that the Guest Service Agents took very good care of you and took care of the situation and made you experience a very positive one.

I wanted to assure you that all the units are maintained monthly by a professional pest control company and it is not the norm due to the humidity but sometimes roaches may enter the unit unwelcomely when the sliding glass door or windows are left wide open by guests.

We care very much about our guests and their comfort.

Thank you for taking the time to post a review on the Plantation Hale Suites.

Mahalo,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chula Vista, California
1 review
5 of 5 bubbles Reviewed 9 July 2014

my wife, two granddaughters and I very much enjoyed our 10 day stay at the Plantation Suites.
Hotel staff Crystal made our request accommodations so we had an upstairs suite with a view of the ocean!
The hotel staff quickly responded to our needs (help us with the TV, extra towels, etc.) and they were most courteous.
I traveled extensively when I worked for the U.S. Department of Justice, and I especially notice when I have experienced a good stay at a hotel property.

I would highly recommend to anyone the Plantation Suites for an enjoyable stay in the Isle of Kauai. the property is stragecially located on the east side of the island equal distance to the north shore or to Poipu beach in the south of the island

Don Masters
July 8, 2014

Room Tip: ask for a room facing east to the ocean
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  • Stayed June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank outsurfing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Plantation Hale Suites, responded to this review, 24 July 2014
Aloha outsurfing,

Thank you for posting such a nice review and giving Plantation Hale Suites a 5 star rating. I am glad to hear you loved the property and the staff.

Hopefully you had enough time to see all the beautiful sights around the island.

Look forward to seeing you back in the near future.

Mahalo,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 July 2014

First of all, we stayed at Plantation Hale 1 night before and 1 night after we returned from our adventure. Our adventure was staying in Kalalau valley for 5 days.

When we first checked in, we were able to switch rooms and check in a bit earlier than the set time. After we dropped off our bags we got pool towels and went straight to the pool and hot tub. After an hour, we walked across the inner street and towards the beach. The neighboring hotel, The Kauai Coast Resort allows people to also use their pool and eat at their pool bar (warning, the pool bar takes really long to make anything and is expensive). Since this hotel is along the ocean it opens up to the public beach, which is rocky and has lots of coral.

The next morning we checked out at 5:30am and the front desk held a box of things we didn't need. We wrote my name and "Returning on Friday" all over the box. When we returned on Friday, we got the box and were able to check in to our rooms right away. Since we just finished hiking 11 miles with 20-30 lbs each, we scarfed down pizza and passed out. The next morning we checked out and went back to the Kauai Coast Resort. Again, we were able to leave our bags at the front desk AND the girl actually scheduled a taxi for the exact time we wanted with the company we liked.

The rooms were clean and way bigger than we expected. Not luxury but definitely not dirty or run down either. The furniture was more of an island theme. We had two beds in the bedroom, a living room, decent sized full kitchen with refrigerator and freezer, and split bathroom (shower and toilet together) and the sink outside. You can turn on the AC in the bedroom which flows into the living room or open the doors for a fresh breeze. Each room does have its own balcony.

There is a Foodland and a general store nearby. There are also a few retail shops and some great places to eat in the little shopping plaza. But if you're looking for shopping head to Hanalei.

Staying at Plantation Hale helped prevent a lot of stress from this vacation and they were very accommodating. We could not have asked for a better place.

Room Tip: I didn't notice any elevators. Each building has two floors and stairs to access the second floo...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Jason Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Plantation Hale Suites, responded to this review, 24 July 2014
Aloha Jason Y,

Wow, what a great review. Thank you for giving Plantation Hale a 5 star rating. I am glad we were a part of your vacation experience while you were on our beautiful island. Its nice to come in and read all the positive comments about the property and staff.

We look forward to seeing you again when you come back to Kauai.

Mahalo,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sainte-Foy, Quebec, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

We (party of 5) stayed there for a week. Kapaa is "central" to the island. About 1 hour ride to each side of the island.

Room was clean and the A.C. was most welcome, as well as the piscine/spa. The area is quiet. Close to restaurants and groceries.

Condo contains everything you need (towels, beach mats, full kitchen, etc.). We didn't interact much with the staff, but they were welcoming.

Overall, a great place to stay for the price. Would stay there again.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Plantation Hale Suites, responded to this review, 24 July 2014
Aloha Jeff C,

I was glad to see that you enjoyed your stay at Plantation Hale Suites. I was pleased to read that you liked the centralized location, clean rooms, and welcoming staff.

Thank you for giving us a good review. Hope to see you again in the near future.

Mahalo,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

This was my second trip to Kauai and I wanted to do things in all areas of the island, from the north to the south and west ends . Staying in Kapaa was very convenient. Early in the morning it was a 40 minute drive north to the end of the road (Ke'e Beach and Kalalau Trailhead) or a 60+ minute drive to the end of the road at Waimea Canyon (depending on number of stops at the gorgeous "vista points" along the way).

Depending on time of day, the traffic on the 1 and 2 lane (each side) roads can significantly add time to the commute, so Hanalei to end of Waimea Canyon could be a 2 hour trip. . . . making it an all day event with up to 4 hours on the road :-( . . . . .

So if you want to make the most of all parts of the island, Lihue and Kapaa are the most geographically convenient.

Kapaa is not a "resort-ish" area. Stay in Poipu, Lihue or Princeville for that kind of atmosphere.

Plantation Hale was very reasonable. It is an older facility, but they are refurbishing/updating the rooms. I stayed in a 1 bedroom (two beds) with a livingroom (sofa bed) and a full kitchen with adequate appliances/pots/pans/etc. Since I was there for 5 nights, It was nice not to have to eat out for 3 meals a day.

The grounds were neat and clean and the staff was helpful and pleasant. I would definitely stay here again.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gksandiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Plantation Hale Suites, responded to this review, 24 July 2014
Aloha gksandiego,

I am glad to hear you enjoyed your stay here at Plantation Hale Suites. Thank you for giving us a 5 star rating. Yes, we get a lot of positive comments about the centralized location, spacious rooms with separate living/bedroom with full kitchens, and best of all our awesome staff.

Look forward to seeing you on your third trip to the island....

Mahalo,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chino, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 June 2014

Definitely coming back to this place! great service and prompt to room service. Love the fact that rooms look so homelike and the kitchenette made it easy to cook and save extra money on food. Crystal at front desk was very courteous and friendly. Great Job Plantation Hale.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tati A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Plantation Hale Suites, responded to this review, 24 July 2014
Aloha Tati A,

Thank you for rating Plantation Hale Suites a 5 star rating. I am glad you enjoyed the look and feel of the renovated rooms with full kitchens. Yes, we are very fortunate to have someone like Crystal working here at the property. She is a great asset to the Plantation Hale Team. We look forward to seeing you back on your next vacation to Kauai....

Mahalo,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Plantation Hale Suites

Property: Plantation Hale Suites
Address: 525 Aleka Loop, Kapaa, Kauai, HI 96746-1496
Phone Number:
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Kapaa
#4 Family Hotel in Kapaa
#4 Romantic Hotel in Kapaa
#9 On the Beach Hotel in Kapaa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Plantation Hale Suites 3*
Number of rooms: 99
Official Description (provided by the hotel):
Plantation Hale Suites is located in the heart of Kauai on the scenic Royal Coconut Coast and steps away from Waipouli Beach. Enjoy spacious one bedroom suite accommodations (738 sq ft) with the finest amenities such as full kitchens and private lanais. Suites sleep up to six people. High speed Wi Fi,Flat Screen LCD TV's with Cable (60 preimum channels)Blu-Ray DVD, Movie library,350 DVD's. Planation Hale has three outdoor pools,(4)picnic and BBQ areas, whirlpool spas, Shuffle Board. The resort offers several restaurants, full Concierge and Activities Desk, mini market, ATM, and a SPA. Located nearby, Golf, Tennis, Horseback Riding, Wailua River and Kayaking,Opaeka'a Falls, Waimea Canyon, Hiking Trails. Kauai's best location and value. great for a romantic getaway, or a family vacation. Our dedicated staff welcomes you with the true Aloha spirit. ... more   less 
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Also Known As:
Plantation Hale Hotel Kapaa
Best Western Kapaa
Kapaa Best Western
Plantation Hale Suites Kauai, Hawaii - Kapaa

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