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“Stayed in March”

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Waipouli Beach Resort
Ranked #1 of 11 Hotels in Kapaa
Certificate of Excellence
Australia
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Stayed in March”
4 of 5 bubbles Reviewed 12 May 2014

We stayed at WBR in late March, while visiting family in Kapaa. We booked with Candace at Kauai Calls only a month before arriving in late March, when it was a very busy season. As a result we couldn't get our preferred 2br condo for our entire stay of 8 nights. This meant our time was split between a 1br and a 2br condo (H107 and D102). The disadvantage of booking two separate units was the doubling of administrative, outcleaning and Vacation Rental Damage Protection fees (about $250). We were also concerned about the move between the 2 condos, particularly packing up refrigerated items, but Candice organised everything to be transferred for us and it went very smoothly. We found both condos to be very nice, clean and well kept with good Wi-Fi. We liked the location and the facilities. Self check-in and (late) check-out was quick and easy, thank you! Our suggestions to make this stay 'excellent', would be stocking the condos with small condiments, GLADwrap, etc. I'm sure these items are often left in the condo anyway, so why not leave them in the kitchen pantry? Also can someone design a good, comfortable sofabed please?? If you need a roll-away bed, you must hire it yourself off-property. All in all we enjoyed our stay and found this complex very professionally managed.

Stayed March 2014, travelled with family
Helpful?
4 Thank to_wherenext
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,358 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (360)
Date | Rating
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English first
Sylvan Lake, Canada
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 3 May 2014

Buyer beware! This is not a hotel but rather a timeshare pool. Therefore, decor & upkeep is very inconsistent between units and left to the discretion of individual owners. We booked our last couple of days on the island at the outrigger. After research, Waipouli looked highly recommended on trip advisor. We booked a royal ocean front room directly thru the outrigger website. Unfortunately, this was not a royal experience after being placed in Building G, 201. This unit is very dirty. The blinds in the master bedroom are ripped. The pillow shams are dirty. The sofa is falling apart and pullout is not adequate for sleeping. The carpet is original and very stained. The pictures provided by the resort are original and did not reflect the current look & feel of this room. Further more, it was a partial ocean view which also overlooked the parking lot.
We tried to change rooms but we're told no other rooms were available but could be discounted by $50. After, a little research this room has a previous trip advisor complaint. Our recommendation would be to book through VRBO. It is cheaper & you deal directly with the owner. Good luck fellow travellers.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda D, Manager at Waipouli Beach Resort, responded to this review, 18 July 2014
Aloha,

Thank you for your review. The Waipouli Beach Resort & Spa are privately owned condos however, they are not time share. The property offers full service Condominium Vacation Rentals. Your feedback and concerns are appreciated and have been turned over to the appropriate departments follow-up.

Mahalo nui loa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 1 May 2014 via mobile

We stayed in condo A405 for 5 nights through the beginning of May 2014. It's been a great stay overall! The condo is clean and well appointed for vacationers. There is a toaster and blender provided, as well as rice cooker and tea kettle. The condo was very clean, has a small slice ocean view, and the property is quiet, and very family friendly. All of the staff were friendly and helpful, and the guests were polite. I never felt like it was crowded, though I believe the property was nearly full. Parking was adequate, the Safeway and Starbucks across the street were an added bonus! I would stay here again, and recommend the property and this unit to anyone looking for a relaxed family oriented atmosphere. It provided a great starting point for any adventure one would want to take, and a comfortable place to fall at the end of said adventure!

Stayed May 2014
Helpful?
3 Thank Aunnyq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

stayed in a 2 bedroom condo-style suite (4 adults) - everything was top quality. The beachfront is decent unlike some of the other resorts on the island. I would stay here again in a heartbeat. Would be very convenient with kids especially with the in-room washer and dryer. Nice to have two large grocery stores across the street.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank peesoreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda D, Manager at Waipouli Beach Resort, responded to this review, 18 July 2014
Aloha,

The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon!

Mahalo nui loa & A hui hou'
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reedsburg, Wisconsin
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 26 April 2014

This resort was spectacular! The staff was very helpful and there are a lot of amenities on site. We could see whales from our room! The only reason why I didn't give it 5 stars is because the restaurant on site was expensive, only open limited house and I would have rather had a less expensive place that we could have gone to frequently.

By the pool they have grills and plenty of seating. We watched the sunrise every morning on the beach. Great place! Can't wait to go back!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank soulmatyoga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda D, Manager at Waipouli Beach Resort, responded to this review, 18 July 2014
Aloha,

Thank you for your Review. We are glad you enjoyed your time on Beautiful Kauai and the beautiful Outrigger Waipouli Beach Resort. Give us a call at 1-800-688-7444 when you are ready to return!

Mahalo nui loa & A hui hoi'
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Apollo Beach, Florida
Level Contributor
69 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

Stay in E-402 with a nice view of the ocean. Family friendly, super clean resort with great pools and whirlpools. Great location on a bike path and nearby to groceries, restaurants and more. This was our second visit and we would definitely stay here again.

Room Tip: Ask for higher floor with an ocean view.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank HSR57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEEnright, General Manager at Waipouli Beach Resort, responded to this review, 21 April 2014
Aloha
The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon!
Gregg Enright
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fresno, California
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 10 April 2014

This resort was great with kids! We brought our 1 year old twins and enjoyed the property. The pool was great, with a water slide and sandy play area. The kitchen had great high end appliances and the condo was very easily baby proofed! This being the first time we traveled with the babies, I loved the location. We could walk anywhere in Kapa'a! There was a really nice trail that started right around the corner and we went for long walks every morning along the coast line.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AMalakan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEEnright, General Manager at Waipouli Beach Resort, responded to this review, 16 April 2014
Aloha
The staff & I are thrilled you enjoyed your stay with us and we hope to see you back with us soon!
Gregg Enright
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waipouli Beach Resort

Property: Waipouli Beach Resort
Address: 4-820 Kuhio Highway, Kapaa, Kauai, HI 96746-1588
Phone Number:
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Kapaa
#1 Family Hotel in Kapaa
#1 Top resorts Hotel in Kapaa
#2 Romantic Hotel in Kapaa
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Waipouli Beach Resort 3.5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, Agoda, TripOnline SA, TravelUp, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Waipouli Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Outrigger Waipouli Beach Resort And Spa
Outrigger Waipouli Beach Hotel Kapaa
Outrigger Kapaa
Kapaa Outrigger
Waipouli Beach Resort Kauai, Hawaii - Kapaa

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