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“Mixed feelings, bring earplugs...”
3 of 5 bubbles Review of Hotel Coral Reef

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Hotel Coral Reef
Ranked #7 of 11 Hotels in Kapaa
Certificate of Excellence
New York City, New York
Level Contributor
250 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
“Mixed feelings, bring earplugs...”
3 of 5 bubbles Reviewed 29 May 2014

I give the hotel "5" for location, value, service and "2/3" for the room. If I were to do it again, I would consider staying here again, but I would definitely get the nicer rooms instead.

The hotel has two types of units, I think - "nice" rooms in a building facing the beach, and economy rooms in a different building. I booked an economy room, which wasn't a great idea; it's just an average room. The economy rooms are close to the road, the main highway, and there was a lot of road noise; and it made it hard to sleep. Fortunately, I got some earplugs from Walmart and they helped quite a bit. The other deficiencies of the room were the lack of a desk (inside) and wifi (the signal does not reach the room even one teensy bit, you have to go down to the lobby, where the wifi worked very well); they were minor pains. On the plus side, the AC worked great in the room, as did the shower, tv, etc. The bed was soft for me but that's a personal preference.

The hotel is in a good location, right along the beach, and the beach facing units must have nice views of the ocean. It's along the Kauai (Coastal) Path, so there's a nice walk or bike path right outside the door. It's in the middle of Kapaa, so you can drive / walk to restaurants, shops in little time. Kapaa is about midway between the "north" side of Kauai and the "south" side, so it's convenient if you are exploring the entire island. It's only a few minutes to the airport.

I found the hotel staff to be super nice, but I dealt mostly with one person, and he was very patient and kind (I listened to him dealing with some difficult customers, and boy he was nice). They have a nice little pool there. I liked the breakfast, but I also found it slightly annoying that they didn't have real sugar or milk / cream (they have truvia and non-dairy creamer). I wonder why, because they have some pricy items for breakfast, like fresh fruit, yogurt, mini babybel cheese, etc. They have a few chairs on the porch and it's very nice to sit outside and have breakfast. I rented a bike from them. It was only $5 for two hours, plenty of time to do this section of the coastal path.

The economy room was very cheap, and even though the room was meh, I would consider it an excellent value. The website is a little unclear as to what kind of room you're booking, because everything seems to be described as a "garden suite". The only clue that you're booking the cheap room is the price.

Room Tip: Don't book an economy room.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nysingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralReef1, General Manager at Hotel Coral Reef, responded to this review, 5 June 2014
Aloha,

I would like to thank you for taking the time to write a review about our hotel on tripadvisor. We value your comments and suggestions. I would like to apologize for the inconvenience that you may have experienced. All guest who are scheduled for our standard economy rooms have an option to upgrade based on availability. Due to the increased demand for guest accommodations we are proud to announce that our standard economy rooms are scheduled to be refurbished by the end of 2014. We have also added a few new features to our complimentary morning refreshments and look forward to your return visit here the the island of Kauai and your pleasant stay here at Hotel Coral Reef.


General Manager
Joseph Figaroa
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317 reviews from our community

Traveller rating
    185
    85
    22
    12
    13
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8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Brisbane, Australia
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 28 May 2014

Hotel was a nice location on the beach, room was adequate, beds comfortable, but that is where the positive comments end, The staff were not capable of eye contact or a smile, should not really have such an impact but the rest of our holiday in Kauai was the exact opposite (people were so friendly and accommodating) and staff can make a difference to your overall impression of the vacation. Don't ask for milk for your coffee, even though they own the restaurant attached to the hotel they won't provide it.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank winnipegnowoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralReef1, General Manager at Hotel Coral Reef, responded to this review, 7 June 2014
Aloha,

Thank you for taking the time to write a review of our property on tripadvisor. We value your comments and suggestions as we continue to enhance the overall guest experience. I would like to apologize for any inconvenience that you may have encountered during your visit here at
Hotel Coral Reef. As an award winning property of the certificate of excellence since 2011 by tripadvisor I would like to assure you that we maintain a high standard in customer service and look forward to sharing our Hawaiian Hospitality with you upon your return. Mahalo for choosing Hotel Coral Reef as your choice of accommodation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Jutland, Denmark
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 27 May 2014 via mobile

We had been reading some good reviews about this place, but we are sorry to say that this place is not worth it! The location is okay, but the staff in the reception is a joke! No costumer service at all, not even a smile! We have stayed at a lot of diffrent hotels all over the world, including us mainland and the Islands of hawaii, but this place is the one where we have felt the least welcome! The breakfast is also disappointing! And overall this place is not worth the price they charge, even if the staff was friendly.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Liketrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralReef1, General Manager at Hotel Coral Reef, responded to this review, 7 June 2014
Aloha,

Thank you for taking the time to write a review of our property on tripadvisor. We value your comments and suggestions as we continue to enhance the overall guest experience. I would like to apologize for any inconvenience that you may have encountered during your visit here at
Hotel Coral Reef. As an award winning property of the certificate of excellence since 2011 by tripadvisor I would like to assure you that we maintain a high standard in customer service and look forward to sharing our Hawaiian Hospitality with you upon your return. Mahalo for choosing Hotel Coral Reef as your choice of accommodation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vaud
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

Stayed 5 nights at the Coral reef. To get some privacy, book the upper floor as otherwise you will have the visits of the roosters and hens.
Room is comfortable, but nothing special. Balcony with Ocean view.
We asked to fix the save, but they never did it.
Breakfast was included, but its not really healthy.
Best is its location.

Room Tip: Book first floor
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JorgeVaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralReef1, General Manager at Hotel Coral Reef, responded to this review, 21 September 2014
Aloha,

I would like to thank you for taking the time to review our property on tripadvisor. It was a pleasure to have you as our guest here at Hotel Coral Reef. We strive to provide each guest with the Hawaiian hospitality that all have come to love here in the islands. We look forward to your return and on behalf of your extended family here in Hawaii . Mahalo Nui loa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem, Oregon
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 12 May 2014 via mobile

Very nice place to stay really good managers nice and quiet place pool yes that great quiet place to go beach right in front of the motel and a sandwich shop on the side and a nail salon,¡!!!!!!!!!!!!!!!!!!!!!!!!!!!

¡;!;!!!!!!!!!!!!!!!¡

Stayed May 2014, travelled with friends
Helpful?
Thank rickann5511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralReef1, General Manager at Hotel Coral Reef, responded to this review, 21 September 2014
Aloha,

I would like to thank you for taking the time to review our property on tripadvisor. It was a pleasure to have you as our guest here at Hotel Coral Reef. We strive to provide each guest with the Hawaiian hospitality that all have come to love here in the islands. We look forward to your return and on behalf of your extended family here in Hawaii . Mahalo Nui loa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
441 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 380 helpful votes
4 of 5 bubbles Reviewed 2 May 2014

Whilst the decore wasn't particularly to my liking, our upstairs king seaview room had everything that was required including: free wifi, a big comforable bed, coffee maker, air conditioning, overhead fan, large tv, microwave, safe, nice swimming pool, free parking, etc, and a great view over the manicured lawns to the ocean.

The free continental breakfast was plenty for us and we didn't need to topup before lunch.

Right on the highway, but the traffic noise didn't bother us, and in fact we heard no noise at all from adjoining rooms.

Bikes to hire ... and a cheap laundry if you wished to wash and dry your own clothes.

Quite a few moderatily priced places to eat within 5 to 10 minutes walk, with an ABC store closeby.

Overall, a very pleasant stay ... and we would be happy to stay again if in the area.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jjumpstart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralReef1, General Manager at Hotel Coral Reef, responded to this review, 21 September 2014
Aloha,

I would like to thank you for taking the time to review our property on tripadvisor. It was a pleasure to have you as our guest here at Hotel Coral Reef. We strive to provide each guest with the Hawaiian hospitality that all have come to love here in the islands. We look forward to your return and on behalf of your extended family here in Hawaii . Mahalo Nui loa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 2 May 2014

This is a great hotel that doesn't fall in the 'luxury' category, but is really clean and great for those who only sleep at a hotel anyhow. Highly recommend! Really close walk to the cute downtown; we thoroughly enjoyed our stay.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrice009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralReef1, General Manager at Hotel Coral Reef, responded to this review, 21 September 2014
Aloha,

I would like to thank you for taking the time to review our property on tripadvisor. It was a pleasure to have you as our guest here at Hotel Coral Reef. We strive to provide each guest with the Hawaiian hospitality that all have come to love here in the islands. We look forward to your return and on behalf of your extended family here in Hawaii . Mahalo Nui loa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Coral Reef

Property: Hotel Coral Reef
Address: 4-1516 Kuhio Hwy, Kapaa, Kauai, HI 96746-1830
Phone Number:
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Kapaa
#7 On the Beach Hotel in Kapaa
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hotel Coral Reef 2.5*
Number of rooms: 21
Official Description (provided by the hotel):
Explore beautiful Kauai from our centrally located OCEANFRONT Hotel! Hotel Coral Reef, built in 1956, is known to be the island's original boutique hotel. Located in the historical town of Kapa'a, which features a variety of unique stores and restaurants for visitors to enjoy, Hotel Coral Reef invites you to experience our beautiful oceanfront guest rooms located 50 steps from the warm waters of the Pacific Ocean. Perched on a gorgeous coral reef area, great for snorkeling, our intimate setting allows you to connect and reflect with "The Garden Island's" natural beauty. Direct access to the Ke Ala Hele Makalae ("the path that goes by the coast") allows you to bike, walk, run, or stroll the magnificent East-side coastline. Scenic vistas offer glimpses of pounding surf, spouting whales, and if you are lucky, a visit from one of Hawaii's elusive monk seals. Our King and Double Queen rooms will allow you to relax, unwind, and rejuvenate your soul. ... more   less 
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Also Known As:
Coral Reef Kapaa
Hotel Coral Reef Kauai, Hawaii - Kapaa

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