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“When you come to Hawaii it is for the outdoors” 4 of 5 bubbles
Review of Aston Islander on the Beach

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Aston Islander on the Beach
Ranked #2 of 11 Hotels in Kapaa
Certificate of Excellence
Salt Lake City, Utah
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“When you come to Hawaii it is for the outdoors”
4 of 5 bubbles Reviewed 24 April 2014

We've been coming to the islander for many years. There are fancier places, but who cares, we come to Hawaii for the outdoors. We like the Islander because of
1. Reasonable rates
2. If you get an ocean front room you are RIGHT ON THE OCEAN!
3. Clean and comfortable.
4. Friendly Staff
5. We don't use the pool much but it's nice.
6. Lots of shops and restaurants and stores in walking distance.
7. Quiet and not so busy.
8. Great WiFi
9. Did I mention if you get and ocean front room you are RIGHT ON THE OCEAN!
10. Nice landscaping.
The coconut marketplace is pretty vacant, but there are plenty of nice little shops to buy souvenirs, clothes, and food. You can rent some bikes, schedule a Kayak ride, whatever you want.
We will return I hope sooner than later.

Room Tip: Spend the extra and get an ocean front room. Your lanai will be right on the ocean.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Pasco2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (401)
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English first
new york, ny
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 12 April 2014

We stayed in an ocean view room on the third floor from February 27 through March 3. From reading the other reviews, it appears that we just missed the construction that people are complaining about. While the location was perfect with respect to day trips around Kauai, the hotel itself was underwhelming to say the least. Unfortunately, I think we may have expected a bit more given that this IS paradise. So, rather than draft a long narrative here (since others have accurately described the conditions of the hotel), I'll just summarize our experience here:

Pros:
- Location is right in the middle of the island, which is perfect if you plan on driving around. Some days we would head north; other days south. You're also literally a half-mile or so from a shopping plaza with a Food Land (grocery store) and a Coffee Bean and Tea Leaf. At the next intersection you'll find another shopping plaza with a Safeway and a Starbucks. Keep on going another 1,000 yards and you'll be in Kapa'a, which is a wonderful small town with several must-try restaurants (we particularly liked our breakfast at Ono Family Restaurant). It's also not far from Lydgate Beach, which was a nice place to take our 8 month old (a better place was Poipu Beach - gorgeous!).
- Large, clean beach towels were always available. You ask for however many you need, and you can always swap them for fresh ones whenever you head to the pool or off-site to a beach.
- Wifi was always working. Just be sure to get a PW from the front desk when you check in. If you have not been online in a while, you have to log back in with the PW. The good thing was that the PW works throughout your stay.

Average:
- The price was among the lowest for hotels on the east side of the island. However, the $18.75 a night amenity fee made the value "average". The Wifi is nice, but it also includes newspapers although you have to get them yourself from the lobby. I think it also includes two packets of average coffee and the use of the PS2 in the room, but we didn't have teenagers with us. Perhaps if this was lowered a bit or included better services like housekeepers who wash dishes (see below), I'd feel a little better about this fee. If anything, they should work it into the price of the room. Their marketing strategy, however, may be that they want to be the lowest priced hotel - they'll just make up the difference in this daily fee.
- We "upgraded" for an ocean view room. Unfortunately, what wasn't clear was that our room ended up being in the main building, furthest from the beach. Yes, we did have a "view" of the ocean, but we were probably at the farthest possible point from the beach. A better description of the view from the room (I believe we were in room 306) was that we could see the grassy area between all the buildings and the swimming pool. I'll attach a photo of our view. However, when we could see the ocean, it was magnificent. So while not exactly a "pro", it's still not quite a "con".
- Beach was gorgeous to look at, but you can't do much else. It's not really good for swimming or playing in the sand (too rocky). Just go out for the morning sunrises with your coffee and then pack up and head north or south on the main road for a nicer beach.
- A/C unit was one of those rectangular ones that fit nicely in a corner. It worked great and cooled our room with ease. The reason this gets an "Average" rating is because the larger compressor and fan motor unit is on the patio. You could not leave your patio door open unless you did not mind hearing the humming of the compressor and fan motor. This is particularly annoying at night when you may want to leave your patio door open to listen to the ocean. What you hear instead is either your A/C unit or someone else's. Oh, and speaking of noise - the roosters never bothered us. In fact, our son liked tracking them around the grounds.
- Pool was an average pool, but was not terrible. The hotel staff seemed to do a good job of keeping the pool area tidy. There were also live bands on some nights, which was a nice feature.

Cons:
- Smelly room. May just be the tropic weather?
- Old furniture made us question the $$ we were spending. Bed was akin to sleeping on a hard carpeted floor.
- Housekeeping came every day and always did the bed, empty the trash and restocked our towels, but would not clean a cup in the sink. I guess dishwashing may be above and beyond their normal duties, but I thought it was weird. Just a heads up: do your own dishes!
- No elevators. If you're traveling with an 8 month old, you probably have extra suitcases for clothes, toys and food. And you probably will also go to Food Land for groceries and a case of bottled water and juices. Just be ready to lug all of it up stairs.
- Parking was hit or miss, but it gets a "con" rating for not being consistent. If you get back early from your sightseeing, chances are you'll get a tiny spot in the front lot. I say tiny because everyone's renting Jeeps or SUVs these days. If you don't get a spot, you can park in the overflow lot, which is essentially the back lot of the Coconut Marketplace. The problem with this is that the parking permit they give you says that you must move your car from CM's back lot by 9 or 11 AM, I can't remember which. This isn't a problem if you're early risers like ourselves (since we had our baby with us) but I remember thinking that could be a problem.
- The hotel sells its proximity to Coconut Marketplace as a good thing, but just wait and see for yourself. It must have been a great place in the 70's or 80's, but today it's actually quite sad. It's like walking down a "Main Street" in some now-deserted midwest town. It looked like maybe 20% of the retail spaces were occupied. Lambert's has good ice cream, but it wasn't worth the $14 we paid for two cones with two flavors each.

Overall, I cannot really see myself recommending this place to anyone. I would say maybe only as a place to sleep at night, but then you wouldn't be making full use of the mandatory $18.75 a night fee. Also, ocean front rooms may be the only way to go - don't bother with ocean view because you won't feel like your view is much of anything at all.

Room Tip: We thought ocean view was a waste of money as we were furthest from the ocean. The ocean front room...
See more room tips
  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank applesoranges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 29 March 2014

We spent two weeks this March in this hotel. It is being renovated so during the day (except for the weekends) there was a lot of banging by the pool. Hotel staff was trying to make up for it by providing complimentary fruit, coffee, tea and juice in the morning. The rooms are good size with comfortable beds and each room has a lanai with table and chairs. Kitchen is equipped with microwave, coffee maker (tea and coffee provided daily), small fridge and basic dishes so we could buy microwavable food and eat most of our meals in our room. The pool and jacuzzi were busy with families, so we spent a lot of time walking along the shore, driving to nice falls, canyon, bird sanctuary and watched the surfers on North side beaches or from the beach at our hotel. From there we also watched performance of some humpback whales and had a local show when a couple of Monk Seals decided the beach was a lot warmer than the ocean water.

Room Tip: If I was to visit again, I would choose a west facing room. Our lanai was fine in the morning, but i...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JanaZam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arizona
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 28 March 2014 via mobile

The Islander on the Beach is in Kapaa, Kauai on the ocean side of the Coconut Marketplace. It consists of the main building, plus seven other buildings with rooms. All the buildings are three stories and there are no elevators.

The buildings are currently being reroofed which will be complete sometime in July. The building being re roofed is closed, but there is quite a bit of noise during the week from 8am to 4pm. Call before booking to check if the roofing is complete or any other construction is scheduled.

The open air lobby/front desk is downstairs from the parking lot, those who cannot take stairs can use the ramp on either side of the main building and enter the lobby from the back. There are also several handicapped rooms in the main building with doors off of and level to the parking area

The single bed rooms have a couch, a dining table with seating for two, a six drawer dresser with flat screen tv, stereo and DVD, game console. Rooms with two beds have no couch. There is an under counter refrigerator with no freezer, a microwave and a coffee maker in the room (which will be replaced by a Kuerig K cup coffee maker in the near future.) There is also a small sink for washing dishes. There are dishes and flatware for four in the unit. Dishes must be washed by the guests. An Iron and ironing board are in the armoire as well as a small safe with a guest programmable code. The Bathroom has a tub/shower combo, toilet and a single sink.

The small pool and spa never seemed crowded. Three gas barbecue grills in the pool area the barbecue and tools can be signed out at the front desk.

Near the front desk is a DVD/game rental kiosk. The rental is included with the room and no charges as long as the items are returned to the kiosk before checking out.

There is a small guest coin op laundry.

A farmers market is in front of the Coconut Marketplace on Tuesdays an Thursdays from 9-noon

Stayed March 2014, travelled on business
Helpful?
3 Thank aztravel80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 23 March 2014

Let's start with good. The place is easy to find, staff are friendly, and it seemed like a safe place to stay. The happy hour was cheap. ( beer $3, mai tai and other $6) There are no elevators. Amenity fee is mandatory. ($18 per night!) The room cleaning wasn't great. Hair all over my sheet meaning they did not really clean my bed sheets. Bandages on the floor. The front desk is only from 7 a.m. to 11 p.m.

  • Stayed March 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank kaliaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntersville, North Carolina
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 22 March 2014

The Aston Islander is not the fanciest resort on Kauai and it is not a cheap budget dump hotel. It is a very nice, older hotel that is perfectly located and comfortable. The room was nice, clean and convenient. the staff is very nice. If you are looking for an all inclusive resort experience, this is not it. But if you are looking for a nice place to stay while exploring the island then this is the place to be. Parking in the evening is a minor issue, emphasis on minor. We stayed in an oceanfront room which would have cost 5 times as much anywhere else. We knew they were doing some construction in another building on the grounds but barely noticed it and tree was zero noise from it. We thoroughly enjoyed our stay here. The beach was adequate but we were not on Kauai to stay on the hotel beach.

Room Tip: Choose oceanfront
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank LMcFred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harvest, Alabama
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 17 March 2014

We took my parents for their first trip to Hawaii and signed a contract and paid deposit for unit 145. We had also gotten another unit at the same place but wanted a ground floor for my parents because they cannot climb stairs well. Several months later we were told that the owner of unit 145 had decided not to rent the unit anymore. We were then unable to get a ground floor unit but couldnt get out of the contract for the other unit so ended up paying more for a unit further back and upstairs. While the place is very nice I do not want anyone to have the same problem we did because when i went back to his site he IS still taking reservations.

Stayed February 2014, travelled with family
Helpful?
4 Thank GingerM307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aston Islander on the Beach

Property: Aston Islander on the Beach
Address: 440 Aleka Place, Kapaa, Kauai, HI 96746-1420
Phone Number:
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Kapaa
#3 Romantic Hotel in Kapaa
#6 Family Hotel in Kapaa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aston Islander on the Beach 3*
Number of rooms: 131
Official Description (provided by the hotel):
Situated on a stunning oceanfront location, Aston Islander on the Beach offers true island hospitality with warm service and convenient amenities. Contemporary tropical-inspired guest rooms include air-conditioning and private balconies. Sitting on six acres of beautifully landscaped grounds, Aston Islander on the Beach features a sparkling pool with a poolside bar, lush gardens for strolling, and a beautiful beachfront location - popular for viewing Hawaiian monk seals. Enjoy the convenience of the adjacent Coconut Marketplace's 60 boutiques and restaurants. It's impressive oceanfront and plantation-style charm make this relaxing resort the most enticing retreat on Kauai. Please note: The hotel collects a daily amenity fee which includes DVD movies and Playstation 3 game rentals, Airport Shuttle service (must call hotel direct at least 24-72 hours in advance to make arrangements), a refreshing welcome drink per guest, daily newspaper, daily coffee and tea, in-room safe, WiFi internet, and local & toll-free calls. ... more   less 
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Also Known As:
Aston Islander On The Beach Hotel Kapaa
Aston Hotel Kapaa
Best Western Kapaa
Resortquest Islander Beach Kauai
Islander Beach Kauai
Aston Islander On The Beach Kauai, Hawaii - Kapaa

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