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“A nice place to stay”
Review of Pono Kai Resort

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Pono Kai Resort
Ranked #8 of 11 Hotels in Kapaa
Certificate of Excellence
Redmond, Oregon
Level Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“A nice place to stay”
Reviewed 2 June 2014

Overall, I found my experience quite nice. I would suggest that you not stay in the buildings that face the highway. The noise is considerable and many units do not have air conditioning, just fans and windows so you can't block the noise. The wait to rent items can be rather long as the conceriege desk is also responsible for that. We waited 20 minutes as she conducted several phone calls until we were helped.

Room Tip: Rooms facing main parking lot will be very noisy from highway traffic.
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank msstenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (232)
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English first
Sacramento, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 May 2014

My wife and I were very surprised to see what a nice place it was. It doesn't look like much from the road but the grounds were beautiful and well kept. The pool is small but wasn't crowed the week we were there. Our Condo was a surprise also on how nice it was. One minor irritation was the plastic chairs on the patio, they need to be upgraded. Pono,Kai is in walking distance to everything and the beach in from of unit was swimmable. We will be taking our family of 13 there again in 2015.

Room Tip: Go to VRBO.com to get the lowest rates
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  • Stayed April 2014, travelled with family
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Helpful?
3 Thank jim l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Clair Shores, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 May 2014 via mobile

My husband and I stayed here on our "babymoon" and absolutely loved it. Our lanai looked out over the ocean. We were close enough to walk to several Kapa'a restaurants. We are counting down the days until we can return. The property is well maintained with gorgeous grounds and fun events planned like Mai tai Monday meet and greets!

Stayed April 2014, travelled as a couple
Helpful?
2 Thank SABRU1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CondoRentalsHI, Condo Rental Agency at Pono Kai Resort, responded to this review, 15 May 2014
Thank you for the review of the Pono Kai Resort. I am not sure if you stayed in one of the condos we manage there but glad to hear you can't wait to come back. You bring up a great point that there are a lot of nearby restaurants to walk to. The paved oceanfront bike path is also walking distance!

Mahalo,
Keith
Condominium Rentals Hawaii
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Citrus Heights, California
Level Contributor
126 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 10 May 2014

This resort has beautiful, well-kept grounds and the grills were cleaned every morning. The pool is small and was usually crowded. They advertised "free WiFi" in the lobby and pool areas, but the signal was so weak at the pool that we finally signed up for a paid service so that we could get emails. The paid service, ShakaNet, was not much better than the free service - weak signals, unable to connect, searching for IP address, etc. Also, there are three buildings facing the ocean - A, B and C. If you are in another building, your view may be of the garden area or the pool area, but you won't see much ocean. Be careful where you select.

Room Tip: Buildings A, B and C face the ocean. Building H is fairly noisy, because it faces the pool.
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  • Stayed April 2014, travelled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GLADSENIOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CondoRentalsHI, Condo Rental Agency at Pono Kai Resort, responded to this review, 12 May 2014
Aloha and thank you for your review of the Pono Kai Resort. You are correct that each condo has a different view from their private lanai. When booking a condo at the Pono Kai, I encourage you to inquire about the view so your needs are met. We hope to see you back at the Pono Kai again in the future!
Mahalo,
Keith
Condominium Rentals Hawaii
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lehi, Utah
Level Contributor
154 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 20 April 2014

Our room was ocean front. When we walked out on our lanai, there was grass, seawall, bike path and the ocean. It was LOVELY. We had chicken, pigeon, and many exotic bird visitors. We loved the property, which was very well kept, and had quite a few amenities. The furniture could use updating, including the bed. The staff were very friendly and helpful, and available at any hour. Biggest complaint--no insulation in the ceiling, so you could hear a lot going on upstairs. Good location for going north or south on day trips.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Sandi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CondoRentalsHI, Condo Rental Agency at Pono Kai Resort, responded to this review, 21 April 2014
Mahalo for your review of the Pono Kai Resort. I am not sure if you stayed in one of the condos our vacation rental company manages, but we are glad you enjoyed the property. We agree that the tropical grounds (with fish ponds and local flowers) really make you feel like you are in Hawaii. We hope you also got to enjoy the beachfront bike/walking path that runs through Kapaa. Maybe we will see you again in the future!

Mahalo,
Keith
Condominium Rentals Hawaii
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkeley
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 12 April 2014

We liked this place as soon as we arrived. After a grueling 10 minute drive from the airport, we showed up at 10 AM. Check in was at 3 PM, and we were directed to a guest room that has a place to lock up your luggage if you want and a bathroom and some couches and a TV so you can change and hit the island or use the resort's facilities until your room is ready. We had 2 groups in 2 buildings and Makena at the front desk was nice enough to get us both in the same building with adjoining rooms. I'm giving five stars taking into consideration that this is a relatively inexpensive condo complex, not a luxury hotel.
Grounds- Like most people in these reviews say, the grounds are beautiful, grass and lush foliage manicured to a tee and studded with little nooks that contain gas grills and picnic tables. There is a koi pond next to the small but nice open air lobby. There is a little shop there that rents snorkel equipment and beach chairs/umbrellas at reasonable rates. The property lies directly on the beach and a bike/walking trail. There are some little perks like shuffleboard, croquet, bocci ball, and a putting green. The modest pool/jacuzzi area is actually pretty nice, better than it looks in the pictures.
Location- Perfect if you want to explore- 25 min to the jungly north shore and 35 min to the sunny south. There are nice beaches within minutes also, but they were a little rough for swimming. Then there is Lydgate park, 4 min away which has sheltered ocean pools for the little kids. Kapaa, the small, semi-funky town is steps away, with shops and many dining opportunities. Ono restaurant is right next door for breakfast/lunch (don't miss the specials board) and shave ice. We liked Bubbas burgers as well. There are 3 supermarkets within a 3 min drive. Very convenient, as there is no restaurant at the resort.
Rooms- Our rooms were great- spacious, newly remodeled, and clean, with full kitchen, nice TVs, DVD and a stereo. There was a queen bed in a separate room and also a sofabed. The maids did a great job as well. We were in building E, with partial ocean view rooms on the third floor. One thing that reviewers complain about is the creaky floors/noise from above. Unfortunately, this is true. It never bothered us as we were on the third floor. Also, as some have said, the AC, which was quiet and high tech with a remote control, is located at the opposite end of the room from the bedroom, which made it warmer in there. Again, no problem for us because it was never that hot, being early spring. In-room wifi was spotty at best but the lobby and pool area (free) wifi was fine.Some reviewers complain about "musty" or "run-down" rooms. Keep in mind that these units are owned by different entities and do a little research on this site to make sure you get a good one. And go for the third floor.
Staff- Everyone from the front desk and concierge was friendly and helpful. In fact everyone, the housekeeping and gardeners, etc., was very nice.
We all had a great stay there!

Room Tip: Try for top (3rd) floor and of course ocean view is always nice. We were in E 304 and E305. 305 has...
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  • Stayed April 2014, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
10 Thank tamarindo07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chemainus
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 April 2014

B109 We had a lovely stay for sharing you lovely suite. Very clean enjoyable relaxing place. The view is 5* level entry which was great for my little gogo scooter. The fruit dropped by owners Dad did us ll week long. Thanks for sharing your wonderful condo.

Room Tip: Lots of things to do pool hot tub mini golf right outside the door.
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  • Stayed March 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pono Kai Resort

Property: Pono Kai Resort
Address: 4-1250 Kuhio Hwy, Kapaa, Kauai, HI 96746-1658
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Kapaa
#5 Top resorts Hotel in Kapaa
#8 On the Beach Hotel in Kapaa
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Pono Kai Resort 2.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Pono Kai Hotel Kapaa
Pono Kai Kapaa
Pono Kai Resort Kauai, Hawaii - Kapaa

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