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“Great place for a short stay”

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Courtyard Kaua'i at Coconut Beach
Ranked #4 of 11 Hotels in Kapaa
Certificate of Excellence
Kauai, Hawaii
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place for a short stay”
Reviewed 26 December 2013

We spent Christmas day here just to get away from the west side of the island. We had an ocean view room on the 3rd floor facing the pool and the beach. The room was nice and clean although the bathroom was small. We had dinner buffet at the restaurant. The food was great but it would have been nice to have mashed potatoes, steamed vegetables and bread. The prime rib was the highlight of the buffet. It was excellent. The dessert selection was not extensive. Service was satisfactory and the entertainment was good. We also had the breakfast buffet at the restaurant. We enjoyed the Eggs Benedict. The sausage and gravy was weird, not traditional. Hot waffles would have been nice instead of the cold ones on the buffet. The omelet station was nice and the fruit selection was great. All in a all, a wonderful stay.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank christine_couch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (554)
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English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 December 2013

Words can't express how disappointed we are with this place. We booked a "king-bed deluxe ocean front room". We were promised "cinnamon shades leading out to a private lanai with SWEEPING oceanfront views". Well ... there's no room for 2 of us on the balcony at the one time, and the only view is of the pool with screaming children.

And on our 5th anniversary we're in 2 separate beds as they had no king sized beds (even though we were confirmed months ago)

When we were complaining at the front desk we noticed another man who was having the same problem so perhaps this is normal for this place.

The room is tiny and no room to swing a cat in the bathroom. When having a shower it floods so that you are up to your shins in bath water the whole time ... Nice

Dinner was another disappointment. We waited for 45 minutes for a serving of buffalo wings (limited menu) and when we asked about them were told "sorry I haven't put the order through". So here we are on Christmas night with no dinner...

Wine was served in plastic cups in the restaurant as the waitress couldn't be bothered finding actual glasses

Heaven only knows what breakfast tomorrow will bring ....

Needless to say we will be looking for ANYWHERE else to stay from tomorrow. But given the time of year it's unlikely we'll find anywhere. ... How ironic given that it's Christmas Day

PLEASE AVOID THIS DUMP....

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Girlwiththecurl2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
burbank, ca
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 December 2013

i may edit this review as this is just my 1st night but already very disappointed. i booked an ocean view room but all i see outside the patio is the courtyard and a snippet of the pool. not an ocean view im sorry!!! i asked the front desk but the lady looked annoyed and said to check back tmorrow morning.

the room feels dirty and i found a pill underneath my bed which was gross. so far, not good but hoping management does something tmorrow! :-/

  • Stayed December 2013, travelled solo
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank valid908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 December 2013

Stayed here for 3 nights, we enjoyed our stay, the room was comfortable. We booked an Ocean View room but got a partial view, for the price we got it for would not quibble about that. Good location too, friendly staff. Would recommend this hotel and stay here again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank NattralG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 December 2013

Stayed here for one night. Room was very comfortable and featured beach access (great for early start to watch the sunset). Pool area looked very nice at night - all lit up and overlooking the ocean. Location is kind of in the middle; not near the main resort areas but perfect for quick stay exploring the island. This resort, whilst it would have been great back in the day, looks a bit dated now. However, still very happy with our stay, good value!

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank Geenie_19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmond, Oklahoma
Level Contributor
5 reviews
Reviewed 13 December 2013

We stayed at this Courtyard for a week with my whole family and my husband's whole family, and we had a wonderful time. The hotel is clean and in a perfect location...close to the airport and not far from several fun activities. The restaurant was nice - pricey, but we expected that. Staff was very nice. The view from our balcony was lovely! We would definitely stay here again.

Room Tip: The oceanfront rooms had lots of space and a perfect view.
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  • Stayed November 2013, travelled with family
    • Value
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Helpful?
Thank Caitlin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
119 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 December 2013

We stayed at the hotel for three nights, the location is excellent. Hotel is only a 5 min drive from Kappaa downtown area where all the shops and restaurants are. The views are amazing, it is right on the beach. We were fortunate enough to wake up early and watch the sunrise, right from the hotel property. The rooms and bathroom are bit old, but very well maintained. Like other hotels, they don't charge resort fee, only a parking fee, but they offer the same amenities, such as pool, hot tub, chairs to sit and just watch the wave crash on the beach or even just wake up early from the sound of the roasters and watch the beautiful sunrise.

Room Tip: We had the Oceanfront view rooms.
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  • Stayed November 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank tasyed786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Kaua'i at Coconut Beach

Property: Courtyard Kaua'i at Coconut Beach
Address: 650 Aleka Loop, Kapaa, Kauai, HI 96746-1402 (Formerly Aston Kauai Beach at Makaiwa)
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Kapaa
#2 Top resorts Hotel in Kapaa
#4 On the Beach Hotel in Kapaa
#5 Family Hotel in Kapaa
#5 Romantic Hotel in Kapaa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Kaua'i at Coconut Beach 3*
Number of rooms: 311
Official Description (provided by the hotel):
Centrally located on 10 beachfront acres amid a century-old coconut grove, this deluxe oceanfront resort hotel offers breathtaking views, spacious suites and open-air dining. Centrally located, many movie production crews choose to stay here as it's minutes from anywhere on the island. It's an excellent base to explore and discover the natural beauty that the Garden Island has to offer. ... more   less 
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Also Known As:
Courtyard By Marriott Kauai At Coconut Beach Hotel Kapaa
Aston Hotel Kapaa
Resortquest Kauai Beach Makaiwa
Aston Resort Kapaa
Waipouli Beach
Resort Quest Kauai
Courtyard Kaua'i At Coconut Beach Kauai, Hawaii - Kapaa

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