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“Great place to relax and enjoy the beautiful scenery” 4 of 5 bubbles
Review of Courtyard Kaua'i at Coconut Beach

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Courtyard Kaua'i at Coconut Beach
Ranked #4 of 11 Hotels in Kapaa
Certificate of Excellence
Edmonton, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to relax and enjoy the beautiful scenery”
4 of 5 bubbles Reviewed 20 April 2014

After spending a busy week in Honolulu, this resort is exactly what we need. The location is great, the price reasonable, rooms are adequate, and the scenery is gorgeous. I loved that the atmosphere; the layout of the pool area, the hammocks are very inviting, and the beach is a great place to soak in the sun and enjoy the sound of the waves. In the evenings there is live entertain as well as a waterfall and fire pit. What a great way to wind down. The only issues I had are regarding the pool and hot tub. I have found the water in the pool cold and lukewarm in the hot tub. Also wish they had a better system for lending beach towels. The beach towels were also small and were limited to only one per person. We ended up purchasing our own at the nearest ABC store.

I am very happy with this resort and above all the location. Kapaa is a great location on Kauai as it central to all the landmarks within close driving distance. I would definitely return to Kapaa and the Courtyard Marriott.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MsCanada24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,626 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (536)
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English first
Fairfax Station, Virginia
Level Contributor
295 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

Good location in Kapa'a .Just north is the paved ocean side trail of Kapaa which I highly recommend. Heidi works at the concierge's desk arranging tours is excellent. You should attend her 30 minute review of what is available as she is very knowledgeable and can give you great tips of what to do and see on the island. The rooms have great wooden shutters which darken the room perfectly for sleeping. Nice pool and nightly entertainment in the bar area overlooking the pool and heated gas type sitting area.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank maevans70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne-australia
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 14 April 2014

We had booked for two rooms together but somehow they didn't understand that at time of arrival. Our room was fine but we had to step over the toilet which was slap bam in the middle so seemed always in our way.When I requested extra tea bags they actually charged me 3 dollars for only one bag-I was stunned. and they suggested I go and get it from the restaurant which I did. We were there 3 nights. The best reason for staying here is you are opposite the best restaurant in Hawaii the Wahoo which I have reviewed.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank monigates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberlee C, Manager at Courtyard Kaua'i at Coconut Beach, responded to this review, 23 July 2014
Aloha monigates,
Thank you for providing feedback for your stay here at the Courtyard Kauai at Coconut Beach. I apologize you had such a frustrating experience with obtaining tea packets during your visit. There is no excuse for getting such a poor response. I have personally followed up with this matter and am happy to report that training has been conducted with all associates to ensure this does happen again in the future. We take great pride in assuring each guests expectations are not only met, but also exceeded - and it appears we fell short in this case. Please accept my sincerest apologies for the occurrence, and I hope that you will keep the Courtyard Kaua'i in mind for future visits you may have to Kaua'i!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelowna, Canada
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 12 April 2014

Great hotel with top notch service and ideas for exploring the island.
Very family friendly with lots or youngsters to do.
Sunrise is a spiritual time and you may catch a Hawaiaan greeting.
Very nice casual bar with evening, hawaiaan entertainment.
Beach is easily accessible.

Room Tip: Lower floor is very convenient.
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  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Reggin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Segundo, California
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 12 April 2014

In my book, Kapaa is the best location on Kauai and the Courtyard is in the best location in Kapaa.
The absolute high point of our stay was the very "Hawaiian style" Polynesian show. The show (I should say, the evening) was fabulous from beginning to end and everything in between.
The best part is that it was so lay back and casual. The performers were local and we sort of felt part of the show.
Congrats to the Courtyard for putting this wonderful evening together. Just terrific!

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PattiK1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 11 April 2014

Smaller, quiet hotel on the ocean. Kauai is very different from most "popular" warmer destinations. Hotel was nice, clean, quiet. I would have enjoyed more if I was retired - meaning I would have stayed longer. Best part of this hotel was watching whales from the beach. Not enough restaurants in the surrounding area.

Room Tip: Bathroom is a bit small but doable
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cable J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vacaville, California
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 April 2014

Our room (434) was clean and comfortable. Close enough to the ocean to hear its sounds as we were falling asleep. Ahhhh. Oceanfront view made sitting on the lanai a pleasure. The grounds are pretty and the hammocks and outdoor furniture are good places to relax and enjoy being in Kauai. Our granddaughter (8 years) had fun in the hammocks, pool, beach, and breakfast buffet. The staff is excellent. Cassandra at the front desk, Travis, Reuben, Gloria--all of the staff are friendly and helpful. What would I need to see improve for me to return? Heat the swimming pool. First week of April it was very, very cold in the water. We went in the hot tub, but it was a little warmer than the pool because the heater wasn't working. Perhaps the new manager will decide that the pool should be heated. In other words, if adults won't swim in the pool because it's too cold, well, what's the point?

Room Tip: 4th floor oceanfront! Quiet with fantastic view. Also, guest laundry rooms are on 2nd and 4th floo...
See more room tips
  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Irene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Kaua'i at Coconut Beach

Property: Courtyard Kaua'i at Coconut Beach
Address: 650 Aleka Loop, Kapaa, Kauai, HI 96746-1402 (Formerly Aston Kauai Beach at Makaiwa)
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Kapaa
#3 Top resorts Hotel in Kapaa
#4 On the Beach Hotel in Kapaa
#5 Family Hotel in Kapaa
#5 Romantic Hotel in Kapaa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Kaua'i at Coconut Beach 3*
Number of rooms: 311
Official Description (provided by the hotel):
Centrally located on 10 beachfront acres amid a century-old coconut grove, this deluxe oceanfront resort hotel offers breathtaking views, spacious suites and open-air dining. Centrally located, many movie production crews choose to stay here as it's minutes from anywhere on the island. It's an excellent base to explore and discover the natural beauty that the Garden Island has to offer. ... more   less 
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Also Known As:
Courtyard By Marriott Kauai At Coconut Beach Hotel Kapaa
Aston Hotel Kapaa
Resortquest Kauai Beach Makaiwa
Aston Resort Kapaa
Waipouli Beach
Resort Quest Kauai
Courtyard Kaua'i At Coconut Beach Kauai, Hawaii - Kapaa

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