Our experience with North Shore Charters was satisfying in so many ways. It is a small, family-run business that runs from Kileaua (great location for us, since we were staying in Anahola). Despite our calling the day of, Janelle was easily, quickly, and pleasantly able to get us on an afternoon outing. Both in person and on the phone, she was incredibly helpful and thorough. Captain Gary and Drew were the very definition of didactic -- we were well-entertained by their puns, well-cared for thanks to their expertise/professionalism, and well-instructed by their knowledge of Kauai (current and past). The trip along the Na Pali was breathtaking and punctuated with interesting commentary, dolphins and turtles, sea caves, and other interesting features. Lunch and snorkeling were also excellent. Well-worth the price. We could not recommend them enough!!!