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“Time in Paradise”
4.0 of 5 bubbles
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4.0 of 5 bubbles
Very good
14 reviews
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Overview
Condo/Apartment -
Studio, 2 Bathrooms, Sleeps 6
Koloa, Kauai, Hawaii

Reviews from our community

 of 5 bubbles
4 of 5 bubbles Very good - based on 14 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
bob and jan
MN
5 of 5 bubbles Reviewed 30 March 2009 for a stay in February 2009
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Glenn S.
CA
5 of 5 bubbles Reviewed 5 January 2009 for a stay in November 2008
4 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 5 of 5 bubbles Service
Travelling group: Family with young children
Your age range 45-54
Would I recommend this holiday rental to my best friend?  
Recommended for:
Young singles Friends getaway
A romantic getaway Families with young children
Tourists Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Carlos Berlin and Todd Schofield
Texas
5 of 5 bubbles Reviewed 15 October 2008 for a stay in September 2008
5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 4 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 3 of 5 bubbles Service
Liked best: View from the Lanai
Liked least: Furniture was a bit outdated
Travelling group: Spouse / significant other
Your age range 45-54
Would I recommend this holiday rental to my best friend?  
Recommended for:
Young singles Friends getaway
A romantic getaway Families with young children
Families with teenagers Tourists
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A FlipKey verified reviewer
Halifax Nova Scotia Canada
4 of 5 bubbles Reviewed 25 September 2008 for a stay in April 2008
4 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 4 of 5 bubbles Service
Liked best: Location
Liked least: Nothing
Travelling group: Family with teenagers
Your age range 45-54
Would I recommend this holiday rental to my best friend?  
Recommended for:
Young singles Friends getaway
A romantic getaway Older travelers
Families with young children Families with teenagers
Tourists Large groups
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A FlipKey verified reviewer
null
1 of 5 bubbles Reviewed 30 August 2008 for a stay in April 2008
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
30 Aug 2008
Aloha Anita & James,

Thank you for taking the time to post your review of your stay with us.

During your 6 night stay with us, you did not call or come to the front desk to complain about any odor. During our “Aloha” call the day after your arrival, you expressed everything was great and we stated that should you need anything to improve your stay with us to please call or come to our front desk on the property.

When we received your mailed guest comment sheet several weeks after you had departure, we immediately called you to explain that for a couple of days during your stay, the septic system did have a malfunction and subsequently fixed a day later. Please note this was not “negligence” and was simply a mechanical part failure out of anyone’s control of which the Association’s on-site manager immediately addressed and rectified.

Customer service is our top priority and had we known you experienced any discomfort during your stay, we would have moved you to a comparable or better unit. Our offer of a credit towards your next say was an initial way to say we apologize and we wanted to make it up to you in some way. However, you yelled that you would never some back to Kauai and hung up on our Guest Services Manager prior to us being able to finish the conversation and resolve it to your satisfaction.

We are sorry that you have chosen never to return as Kauai.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A FlipKey verified reviewer
null
5 of 5 bubbles Reviewed 29 August 2008 for a stay in May 2008
5 of 5 bubbles Value 4 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 5 of 5 bubbles Service
Travelling group: Family with teenagers
Your age range 55-64
Would I recommend this holiday rental to my best friend?  
Recommended for:
Young singles Friends getaway
A romantic getaway Older travelers
Families with young children Families with teenagers
Tourists Large groups
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
29 Aug 2008
Aloha Yes,

Thanks again for your comments and we look forward to hosting you again on Kauai. We wanted to let you know that the touch panel on the dishwasher was replaced and is now working fine.

The Parrish Collection Kauai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A FlipKey verified reviewer
null
2 of 5 bubbles Reviewed 20 August 2008 for a stay in February 2008
2 of 5 bubbles Value 4 of 5 bubbles Rooms
4 of 5 bubbles Location 4 of 5 bubbles Cleanliness
3 of 5 bubbles Check-in / front desk 1 of 5 bubbles Service
Liked best: Good location
Liked least: Service problems mentioned in written review
Travelling group: Friends
Your age range 25-34
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
20 Aug 2008
Aloha Amy,

Thank you for taking the time to post your review of your stay with us and we agree Nihi Kai Villas is a great property.

In regards to your check-in, you arrived at the property almost four hours prior to the check-in time of 2pm which is clearly posted on all your documentation. Our crew informed you that your unit was not ready as the prior guests had just checked out at 10am. Since we take great care in preparing all our units for our guests arrivals, our cleaners are trained not to allow guests to check in early into a unit that is not fully prepared. In the future, should you need a early check-in, please let our reservation team know at the time of making the reservation so we work to accommodate you.

In regards to the crew arriving 15 minutes early, we apologize. Our team had thought you had already checked out.

Rest assured that every client is valued and customer service is our top priority. We hope that we are able to host you again on Kauai.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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