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“Fantastic Home”

Review of Hale Imaka

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Very good
19 reviews
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Overview
Holiday Rental House -
4 Bedrooms, 3 Bathrooms, Sleeps 10
Koloa, Kauai, Hawaii

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
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English first
BrianM55
Victoria, B.C., Canada
Level 5 Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Fantastic Home”
Reviewed 5 September 2015 for a stay in August 2015

Spent two weeks at this property with our children and grandchildren. There were 6 adults and 3 children aged 6, 7 and 9. Hale Imaka was a great find and made our two week stay very enjoyable. This home was clean, well equipped and close to shopping and beaches. It is located in the sunny southern part of the island. Often when it was raining in the north we were enjoying sunshine. The home is large, 2500 square feet on two levels. The lower level contained a family room where the children could play and be noisy while the adults were upstairs. The home has a huge outdoor deck containing a barbecue which we used most nights. All 9 of us enjoyed staying at this home. We would not hesitate to return.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Well equipped and clean.
Liked least: Pullout bed mattress not comfortable.
Travelling group: Extended Family
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LonnaF201...
Sheridan, Wyoming
1 review
“Great Vacation Home - Hale Imaka”
Reviewed 17 August 2015 for a stay in August 2015

We chose this rental because of size - 4 bedroom & 3 full baths, location - Poipu, and one of the few rentals that had A/C.

This house had a nice layout with 3 bedrooms, 2 baths, laundry room, and living room with wet bar, couch, and TV on the main floor. The upstairs had a master bedroom (tv), kitchen, living room (TV), dining room with sliding glass doors to the large patio including a gas grill. The kitchen was very well stocked. We actually thought that it was nicer than the pictures showed. The garage had beach chairs, umbrellas, and boogie boards for us to use. It was also nice having laundry facilities in the house. Nice yard as well.

This rental was across the street from the green belt to shipwreck beach. This beach was really close to walk to. My family did boogie boarding here. We also snorlkeled at Poipu beach, Tunnels beach, and Ke'e beach. We went kayaking, Zip Lining, hiking to waterfalls, swimming in the ocean, and a Sunset Dinner Cruise on the Napali Coast ( a gift for my husband and I from our children). We had a great trip and hope to return sometime soon.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ID
Reviewed 30 April 2014 for a stay in March 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
sheweeble
Saskatoon, Canada
Level 5 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Family Vacation”
Reviewed 7 April 2014 for a stay in February 2014

We spent 2 weeks in this home and had a wonderful time. We were 6 adults and 2 children. The kitchen was well stocked with supplies. We found the staff very informative before arrival giving us information on rental companies for beach chairs, strollers etc. We had groceries delivered by Parrish Collection, because we arrived late evening and with 2 small children we didn't want to grocery shop the evening of our arrival. It was wonderful to get to the house and have groceries waiting for us and enjoy a glass of wine on the deck.

We found everything in working order. We used the garage, the washer, dryer, dishwasher, BBQ and had no issues with anything.

The property is about a 5 min walk to Ship Wreck Beach and probably 10 to 15 minutes to Poipu Beach. We rented a wagon for the 2 weeks and it was great to load up the kids and walk to the beach.

We usually use timeshare to stay in Kauai, but for a big group and to be able to stay all together this was great.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halpotter...
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Could have been a 5 star”
Reviewed 12 January 2014 for a stay in October 2013
2
people found this review helpful

we rented this home in a wonderful location site unseen , having done a fair bit of due diligence, for a family reunion.
The interactions with the Parrish staff prior to our stay were prompt and informative and helpful with a well organized check in system. Access and maps were convenient and directions simple to follow
However upon arrival and throughout our stay we had one issue after the next which detracted significantly from our time, and took phone calls and cell phone expense to sort out. Each day a new issue arose and we could have spent the entire week calling them for help and arranging their attendance . We were there having spent a lot of money for a vacation.
For our "inconvenience" we were granted waiver of the late stay ( $252.93$)
The issues were as follows:
1 BBQ fire starter didn t work, fortunately we had resourcefulness to fix connections which appeared to be leaking such that it wouldn t start
2 No toilet paper in Master and only one roll in each downstairs
3 red beetle bugs found throughout dishwasher, in cupboards , on counters and in fridge
4 paucity of cleaning products/ dish cloths which we had to supply
5 phone wasn t functioning, cut out and cost was incurred on our cell phones to use the phone
6 fridge wasn t clean and in fact was sticky inside
7 floors were unclean and had numerous spots where things had been spilled and now wiped from previous tenants
8 master bathtub plug has to be manually lifted and was not clean
9 garage door openers inconsistent ( won t close)
10 porch floor had not been swept off and was very dirty
11 tub handle master bath wouldn t go to warm/hot
12 tub basement has no plug
13BBQ grease pan under the BBQ was full of grease and presented a fire hazard

The fellow who attended to the phone issue /toilet paper was very pleasant
The Executive Assistant of the Parrish group emailed me back saying " We certainly apologize that everything wasn’t perfect upon your arrival. We strive to have our properties clean and well maintained and we apologize that housekeeping fell short of our standard."
I had suggested that we be credited the housekeeping cleaning fee at the end which is not cheap, as it had clearly not been done after the last group.
Her response
"Unfortunately this is the first we’ve heard of the maintenance issues—we always repair any issues immediately if we know they need repair. We didn’t know that the BBQ had problems, garage door wasn’t always closing, master bath plug and tub handles weren’t operating properly."
We were disgusted with the live bugs throughout the kitchen and all over the inside of the dishwasher. We spend the first day cleaning the house and the other issues kept on arising.
We could have spent the week calling every time we wanted to do anything as the next thing arose. We chose not to, requested the cleaning fee returned , and she has declined us because we didn t call after each event.
I was there for a holiday.........

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Aug 2014
Aloha Halpotters,

In short, I agree that in this instance, we failed to clean to our standards. We have a manager check our properties prior to every arrival, but in this instance, this manager also failed to see the items you mentioned. I do apologize for this (incidentally, this manager is no longer with us).

I do see we offered to have housekeeping come the day after your arrival but you said it was not necessary, thus we were not given the opportunity to rectify the situation. In the future, know we stand by our work and will do what we need to do to satisfy our guests. Like a hotel resort, we have staff on call, ready to address any issues that come up…replacing batteries, cleaning drains etc.

Had you let us know of any of these other items while you were here rather than after you departed, we would have jumped right on them. We think the late out (equivalent to a 10% discount and close to the cleaning fee) was appropriate in this situation. Please note, we did quickly fix the few maintenance items before the next arrival that day.

Mahalo!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington
Reviewed 6 April 2011 for a stay in March 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 35-44
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Oregon
Reviewed 6 April 2011 for a stay in March 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family with young children
Your age range 35-44
Would I recommend this holiday rental to my best friend?  
Recommended for:
Families with young children Families with teenagers
Large groups
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Adults2
Children0
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