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Review of Pili Mai #15C

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1 review
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Condo/Apartment -
3 Bedrooms, 3 Bathrooms, Sleeps 8
Koloa, Kauai, Hawaii

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

Selah, Washington
1 review
“Pili Mai 15C. Parrish Collection”
Reviewed 12 May 2018 for a stay in January 2018

Pili Mai was a beautiful unit. However, it was a “sterile” unit that would have fit better in 5th Ave in New York. Absolutely no Island charm. Second floor with no elevator, and no view, except the noisy road and driveway. Parrish Collection charged us over $400 per night and on their website while we were there had it listed for rent for $145 PER NIGHT LESS THAN WE WERE PAYING. When confronted about it they ignored us for a long time and finally their director of sales basically me to go to hell, they would not refund the overcharges. IF YOU USE PARRISH COLLECTION DO SO WITH YOUR EYES WIDE OPEN.

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Would you recommend this hotel to a friend?   No.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 May 2018
Aloha Bernadette. We are sorry you did not like the decor of your unit. We go to great strides to provide nice photographs of our units so that guests can pick the best for them as each is individually owned. We also provide resort maps, Google maps etc. such that the location is clear and there is no confusion. I see you did book at the normal rate and that you called about a special that we had started. While frustrating, it is a travel industry standard that rates are subject to change. However, this promotion was not applicable for your dates and I am sorry you did not like that answer. Lastly, I guarantee my sales manager said no such thing.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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