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“Nice resort”

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Marriott's Kaua'i Beach Club
Ranked #5 of 11 Hotels in Lihue
Reviewed 28 September 2007

My husband and I went to Kauai for our anniversary. We stayed at the Marriott through their timeshare promotion package.
First, the resort grounds are very pretty and tropical and the rooms are very nice also. The restaurants, Dukes in particular was very good and had a nice romantic view of the ocean. But beware, have a reservation even if it means calling an hour before hand. They give the best tables to the people with reservations and there could be a long wait for a table otherwise. Portifinos is good too but seemed expensive for pasta. We ate a couple times at the Beach Hut Restaurant off the property. It is basically a fast food counter and not much to look at, but the food is very good, especially the french toast for breakfast. The prices are about half the price as the Marriott and it serves the same food.
The pool area was huge and very nice, chairs were always available. The beach was nice too, but the water was very rough so we did not swim off the beach, but is was pretty at night with the tiki torches lit up along the walkway.
The main problems with this resort to me was the parking lot was a long way away from the hotel, but they provided shuttle service if you wanted to wait for it. They also had valet parking, but you had to pay extra for it. They seemed to nickel and dime you for everything there. Pretty much everything cost extra. No free water exercise classes or free internet access in their business center. Only one day of free coffee in the room. Parking was extra. The person we went through to book this trip gave us an upgrade to an oceanview room for our anniversary so needless to say I arrived at the hotel expecting a wonderful oceanview room. I was extremely disappointed to find that our view consisted of a huge tree, (not a palm tree), and the back of the building a long way from the beach or water. I called and complained, but they would not give us a different room. They said to try the next morning and they still would not give us a different room, so we stayed in this horrible room for five nights. I felt like I had been betrayed. The hotel insisted that it was an oceanview room. We had considered adding two more nights there but are glad we did not pay full price for an oceanview to get this very bad room. So beware that this hotel does not accurately classify their rooms.

Stayed: September 2007, travelled as a couple
6  Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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715 - 721 of 763 reviews

Reviewed 3 September 2007

We too stayed here as part of a promotion package for their timeshares sales. While we didn't buy a timeshare, we sure enjoyed Kauai for 6 days and enjoyed their oceanfront accommodation. The big plus of this hotel in my opinion is it's location as it allowed us to get out and explore the entire island more easily - the Western side and the northern beaches east of Princeville are within 1-1-1/2 hours drive. For those who just like to lounge around by the beach or pool reading a book, it's good for this too. The Hotel has it's own nice clean beach, albeit a 'harbor beach', it has plenty of sand and clean water. We didn't pay much due to the promotion package, but I think the rates are bit much if we were to pay full price. For $350 or $450 (oceanfront) per night, I'd expect them to be more of a top-notch service on room service - the wine glasses took almost 2 hours to get, the cleanup of other guests room service meals/dirty dishes placed outside took until the next day , and wireless internet was only available in the lobby and pool areas, not the room. The in-room internet service is a TV with keyboard, not a LAN cable.

Overall, I'd stay here again if the central location was desired, and if we could get some better rates. Otherwise, I'd like to search some other places for better value.

I'll give it 4 stars as I don't think you can go wrong here, especially if it's part of a promotion deal despite some service inconveniences.

  • Stayed: August 2007, travelled with family
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4  Thank Mr_Crackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2007

My family and I stayed at the Kauai Marriott and Beach Club in June 2007. We arrived way before check-in but our room was ready. We booked a one bedroom ocean front suite. These are not true suites, but two hotel rooms that are next to eachother with a common door. One room is set up with a pulldown bed, table, fridge, wet bar, bathroom, and the other had the bed. They were a little outdated, but the bed was very comfortable.

When we arrived at our first room, it smelled badly of mildew. One of the tables was moved into the middle of the floor and there were towels on the ground. I couldn't believe all ther reviews I read were true!

We requested another room and were given one a couple of hours later. Not a big deal, but not the thing you want to deal with after a long day of travelling.

Our second room was an ocean front ground floor room. The beach was about 40 yards from the back door. No smell of mildew.

The pool and beach are great and we never had any problems with the staff. We got the breakfast package and ate every morning there...the food was good and 5 and under are free. I really liked the italian restaurant (portofino) and Dukes was good too.

All in all, a very nice trip...the rooms just need a little updating for the price they are charging. No sounds of construction or airplanes.

4  Thank dmcanepa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2007

We traded one of our timeshare properties for a week at this resort. The hotel is a mixture of hotel rooms and timeshare rooms. We got a "1bedroom, 2 bath suite" and we had a great view of the ocean (our room directly overlooked the beach). We didn't have too many problems with noise from the local airport. The swimming pool was big and fun. At night, the spas are dominated either by 1) couples wanting private time, or 2) buddies hanging out and drinking booze. During the day we went on a bunch of local excursions - the staff was helpful on great local spots. We didn't have time to see them all. We prefer staying on this island. It is very quiet (even with all the cruise ship travelers coming on/off the ships on the nearby dock). Buying meals at the property or at local restaurants is expensive. We ended up going to the local Wal-mart and local Supermarkets (there are a bunch nearby) to stock up on food. The rooms are not equipped with a full kitchen, but you can still do some light cooking with the provisions in the suite. The locals are really nice and accomodating. We went to a local Catholic Church for weekly Mass; all visitors are welcomed with shell necklaces and well wishes. We truly had a nice time on the island. The island is not as commercialized as Oahu! This place was great and I would recommend it to family and friends.

  • Stayed: June 2007, travelled with family
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4  Thank Iluv2hike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2007

This was our sixth trip to Hawaii, but our first to Kauai. We were there June 12 - 20, 2007, for our anniversary and spouse's birthday. We try to always stay at Marriott properties for 2 reasons. We are always pleased with the quality and service of their hotels and resorts. And we like to earn the Marriott Rewards (we opt to earn the air mileage). The Kauai Marriott Resort & Beach Club was big, beautiful, relaxing, quiet, clean, in a great central location to all the tours and attractions on Kauai! We stayed in a 1BR oceanfront villa with a AAA discount. The bed was very comfy, the furniture was very nice, the lanai was large, the view was gorgeous (minus the sunsets we like on Maui). The only thing we were disappointed with was that the breakfast buffet didn't seem to be very good for the price. We enjoyed dining at Duke's and Cafe Portilino very much. The grounds around the hotel are very pretty. We enjoyed laying out under the palm trees and watching the cruise ships go in and out of the bay. We didn't like the swimming conditions of the bay as well as some other resorts we've stayed at on other islands. The bottom was rocky. With proper swim shoes, it would have been fun to swim and/or boogie board. The pool was huge, pretty and fun. It didn't seem too crowded. We would definitely stay here again.

  • Stayed: June 2007, travelled as a couple
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4  Thank L0veHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2007

My husband and I just got back from our honeymoon in Kauai where we stayed at the Marriott. We had a great time at this hotel and would definitely recommend it. We rented a timeshare for a week and were given a room on the top floor overlooking the ocean. It was very spacious, with a king size bed, separate sitting area, kitchenette, and two bathrooms, One “wing” of the hotel is the timeshares and the other is the hotel. You can’t really tell the difference from the outside though. The grounds of the hotel are large and very pretty, but it can be confusing at first until you become familiar with the property. The lobby area is very nice with a large koi pond and a very entertaining parrot. The pool at the Marriott is amazing. It is huge and you can always find a lounge chair. There are also five hot tubs, but you have to be in the pool in order to get into them.

The hotel is only a few miles away from the airport, and after reading some of the reviews we were a little nervous about the airport noise. It was never a problem and I barely ever heard a plane coming in. Once in a while I could hear a big one taking off, but it wasn’t a big deal at all. Also, the cruise ships park in the harbor, and when they do, the pool and beach area gets a bit more crowded than usual, but also not a big deal. The water near the beach isn’t as clear as the water on other parts of the island, but it wasn’t so bad that I wouldn’t go in the ocean.

We ate at Duke’s a few nights we were there and would recommend. It is a nice low-key restaurant to go to after a day in the sun, plus it is overlooking the ocean. They are extremely busy there, but the service was fine. We also went to Portofino, but had a bad experience there. The service was awful, even though they weren’t that busy, and we had to wait over an hour after ordering to get our food. When we finally did, it wasn’t good. We ended up being reimbursed for a portion of the meal, but still didn’t go back. Kukui’s is the restaurant at the pool and perfect for grabbing lunch during the day. We went to the Beach House in Poipu our last night there and would highly recommend it. Terrific restaurant.

The location is on the east side of the island, and perfect for getting to the north and south shores. We drove to Poipu, Waimea, and Princeville and all were pretty easy drives from where the hotel is (in Lihue). I definitely recommend take a day trip to Waimea canyon and also checking out the beaches on the south shore. We also took a 4-mile round trip hike on the Kalalau trail in the northern part of the island into the Napali coast. Hiking 2 miles will bring you to a beautiful beach, then you you can keep going or hike 2 miles back. It’s difficult, but well worth it. The views are amazing. We also played golf at Marriott’s Kiele Course, which is a great course. The back 9 is beautiful, as it’s right on the ocean, but very hard! That's where we lost all our balls.

All in all, a very nice hotel. The outside looks a bit dated, but the property is beautiful and the rooms (at least the one we stayed in) are very nice.

Stayed: June 2007
5  Thank TK09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2007

My husband and I stayed at Marriott's Kauai Beach Club for one week in May, and we loved the resort's location, beach, and amenities. We arrived at the hotel a bit late, having come from the east coast, and there was some confusion over checking in b/c we are Marriott owners (but the owners' check-in desk was closed, and we didn't receive the full welcome briefing or lei-greeting). We exercised our lock-off option and were a bit apprehensive about staying in a murphy bed for an entire week, but found that the murphy bed is quite comfortable; and there was just enough space for the two of us.

While Ka'anapali beach is beautiful, the water is not as clear as it is at other beaches around Kauai. Some Marriott guests have complained about the proximity of Lihue's airport, but we rarely noticed the air traffic. The golf course is stunning, and we took a chipping lesson with the Kauai Lagoons pro, who was an excellent instructor! As for the on-site restaurants, they are mediocre, and could stand to be a little more creative with their menu selections. One complaint: Marriott needs more than one tennis court for such a large resort!

  • Stayed: May 2007, travelled as a couple
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1  Thank WellWornPassport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marriott's Kaua'i Beach Club

Address: 3610 Rice St, Kalapaki Beach, Lihue, Kauai, HI 96766-1705
Region: United States > Hawaii > Kauai > Lihue
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Lihue
#3 Romantic Hotel in Lihue
#3 Spa Hotel in Lihue
#3 Luxury Hotel in Lihue
#4 Family Hotel in Lihue
Price Range: £138 - £400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott's Kaua'i Beach Club 4*
Number of rooms: 232
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Also Known As:
Marriott`s Kaua`i Beach Club Hotel Lihue
Marriott's Kaua'i Beach Club Kauai, HI

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