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“Great location”
Review of Kauai Beach Resort

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Kauai Beach Resort
Ranked #4 of 11 Hotels in Lihue
Certificate of Excellence
Reading, United Kingdom
Level 6 Contributor
128 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great location”
Reviewed 18 August 2014 via mobile

We have just returned from a 10 night stay - mum and daughter trip .
Grounds are gorgeous - 4 pools and 2 spa pools !! Even open till 20 pm - a few nights we had an early diner and then swim and spa in the dark it was lovely . Spas are super super hot !! Favourite day time pool was the sand bottom pool nearest to the ocean - so warm
We had an ocean view - sound if the waves was wonderful sitting on the balcony .
We were there when the hurricane was threatening - the hotel managed thus really well and even though some of the food items were limited - they put on a special value Buffett - great
We did not have access to free DVD rentals but some people did - would if been nice to have access to this especial the days it was windy and rainy .
We were picked up from airport by courtesy bus - they even took us back to collect the hire car !!
Used the valet parking which was really easy
We ate in the restaurant and bar - fish buffet was gorgeous the specials were good value as they included free salad bar . bar food was nice .
Only downside was the staff - some were the best some were just rude!! Some would bring the next table glasses of cold water but didn't even bring to us even when we asked !!

Stayed August 2014
Helpful?
1 Thank jasjam98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager808, Director of Sales at Kauai Beach Resort, responded to this review, 4 September 2014
Aloha and thank you for choosing the Kauai Beach Resort for your recent holiday. We are pleased that you enjoyed your stay with us. It appears you encountered some inconsistencies with our service and we promise to address this.

Mahalo for your visit! Please come again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cambridge
Level 4 Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 16 August 2014

We arrived on Kauai from Maui, where we had stayed at the Fairmont. The shift down a notch in quality took some adjusting to. Overall the resort was fine, but it just didn't blow me away. It's very well situated within easy reach of the airport, the resort itself has very nice public spaces, beautifully tended grounds and wonderful pools. However, the room was a let down, very tired and cramped for four of us sharing two queen sized beds. Not nearly enough storage so we lived out of suitcases which is depressing. Breakfast was included in the deal and was decidedly average. Staff in the breakfast room seemed deeply fed up with life and didn't compare to the very nice staff on reception and housekeeping duties. It was grim to sit down for breakfast only to get up to go the the buffet to discover that the upholstery of the seat and my trousers were drenched - the previous occupant having clearly plonked themselves down straight after swimming. We ate in the restaurant one evening and also in the bar - dining here was functional but not special or memorable in any way. I guess this hotel represents value for money and if you're out and about all day or at the pool the room quality matters less.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank BancroftCambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager808, Director of Sales at Kauai Beach Resort, responded to this review, 17 August 2014
Thank you for choosing the Kauai Beach Resort for your stay on the Garden Isle. Indeed, the property you stayed at prior to visiting Kauai is an all-suite property and has a 4.5 diamond rating; and our resort offers true hotel guest rooms with a 3-diamond rating. We pride ourselves on being a full-service resort with the best-value offered on a beach front setting. Our ambience is plantation-style décor and great for families. We have noted your comments regarding our dining service and have addressed those areas accordingly. Your input is very important for us to maintain consistent service in all facets of the guest experience. We invite you to return again soon!
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Surrey, Canada
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 August 2014

We were in the hotel section, our friends, the condo section. We rented our room online through vacation rentals by owner which worked very well and was very reasonable.

We ate in both the bar and restaurant and, except for the restaurant breakfast buffet, the food was good. The breakfast buffet was rather limited. The outside seating was enjoyable. The hotel was not overly large and the pool area was attractive.

Our friends, who were in the condo section, were near a motor cross track, which proved to be annoying. We were happy to be in the hotel.

Room Tip: We were close to the restaurant but not on the side overlooking the pool. Our room overlooked vacant...
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  • Stayed January 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kittycat_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager808, Director of Sales at Kauai Beach Resort, responded to this review, 17 August 2014
Thank you for choosing to stay with us. We appreciate your comments as we are constantly working to improve in areas that will make guest's experience more enjoyable. We look forward to your return in the future. In the meantime, we wish you warm aloha.
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2014

We have gone to the Kauai Beach Resort twice, in 2011 and 2013 and loved it both times. We will be returning in January 2015 to celebrate our 41st wedding anniversary. We can't wait to get there.
The staff is great and we like the fact that the resort is off by itself and not on top of another hotel. Some have stated that food there was expensive but I did not think they were out of line when compared to other places. Be aware the chickens will wake you at sun rise :-)

Room Tip: Get pool view or ocean view rooms it is worth the cost
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  • Stayed January 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager808, Director of Sales at Kauai Beach Resort, responded to this review, 18 August 2014
Aloha Mike L!
We are pleased that you have enjoyed our resort in the past and look forward to having you as our guest for your 41st wedding anniversary. Our location does indeed have an ambience of being in its own little corner of paradise, however as you know, we are very convenient to Lihue and Kapaa towns for shopping, additional restaurants and many popular attractions. We look forward to your return in 2015!
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Atwater, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2014

My children and I really enjoyed our stay at your hotel. The room was great, very comfortable beds. Great location, central to kapaa and lihue. We used the work out room daily, the equipment was nice and clean. The kids realy enjoyed the pools. The property is very beautiful. Thank you for the wonderful hospitality.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amyanduu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager808, Director of Sales at Kauai Beach Resort, responded to this review, 17 August 2014
Thank you for choosing to stay at the Kauai Beach Resort. We appreciate your comments and glad you found our location to be very convenient for exploring the whole island. We are definitely a family resort and our expansive pool experience is one of the popular reasons families choose to stay with us. We look forward to your return!
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Temecula, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 August 2014

We stayed at the KBR on a 5-day Travelzoo voucher. We were not disappointed and will visit this resort again. We were very pleased with the friendliness of the staff at all levels (front desk, housekeeping, restaurant staff, shuttle staff). The hotel grounds are immaculate and the pools make up for the lack not being able to use the beach. The room (Ocean view, Bldg 4, closest to the ocean) was spacious and well appointed. A private lanai added to the overall experience of being able to see and hear the ocean surf. We ate all all the restaurants and were not disappointed with the service and tastefulness of the food. WiFi is extra in the room, but for one fee you can connect as many devices as you have. Public WiFi in the lobby is free. We had a rental car for 3 days found parking at the hotel every night. The one night it rained we didn't feel like parking in the "overflow" lot, so we used the free valet parking instead. We had a wonderful experience at this hotel and highly recommend it. If you purchased your Travezoo voucher for this hotel, you will definitely enjoy your stay. Mahalo.

Room Tip: Recommend: Ocean-view, Building 4, 2nd floor. Even numbered room look out over the pool area and oc...
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  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Richard V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager808, Director of Sales at Kauai Beach Resort, responded to this review, 13 August 2014
What a lovely review! Thank you so much for choosing the Kauai Beach Resort and your very detailed comments. Our employees take pride in the service they provide and their primary goal is to ensure your comfort. We look forward to your return. Until then, we wish you much aloha.
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Chicago, Illinois
Level 6 Contributor
103 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 August 2014

We just returned from our 10 day stay at the Kauai Beach Resort. The resort it located 5 minutes from the airport. We never heard any airplane noise. It is also conveniently located on the east side, making travel to the north, west and south sides very easy. This is not the Hyatt, so people should not expect that level of service or furnishings. It is however, a reasonable priced hotel that is clean and well maintained. The staff is friendly and competent. That being said, we did unfortunately see several roaches in our room and the hallway. We understand this is a tropical island and the hallways are open air. We contacted the staff and our room was sprayed and we did not see anymore after that. The beach is not swimable, but there are many beautiful swimable beaches that are close by. The pools are very nice and never felt crowded. The free Hawaiian Dancing and cocktails on Tuesdays are a nice touch. We did not eat at the resort so cannot comment of the food. The parking does seem to be an on going problem. It can be difficult to find a spot later in the evening and can be quite a walk to the rooms closer to the ocean. Maybe a 2 or 3 level parking garage could help with this issue. Overall all a very nice resort for the price. Kauai is a beautiful island, get out and explore!

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank luvvacation58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager808, Director of Sales at Kauai Beach Resort, responded to this review, 17 August 2014
Thank you for choosing to stay with the Kauai Beach Resort and thank you for your comments. We are happy that you liked our convenient location and enjoyed the resort overall. We pride ourselves on being the best value for a full service, ocean-front resort with a 3.5 diamond rating. Please visit us again in the future! In the meantime, we wish you fond aloha.
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Additional Information about Kauai Beach Resort

Property: Kauai Beach Resort
Address: 4331 Kauai Beach Drive, Lihue, Kauai, HI 96766-8109 (Formerly Kauai Beach Resort - an Aqua Boutique)
Phone Number:
Region: United States > Hawaii > Kauai > Lihue
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Lihue
#3 Family Hotel in Lihue
#3 On the Beach Hotel in Lihue
#3 Business Hotel in Lihue
#4 Romantic Hotel in Lihue
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kauai Beach Resort 4*
Number of rooms: 350
Official Description (provided by the hotel):
Kauai Beach Resort is a beautiful Hawaiian plantation-style resort situated oceanfront on 25 lush acres of Kauai's longest exploring and strolling beach. Guests enjoy stylish accommodations with modern day amenities and Hawaiian ambiance. In a convenient location close to the airport, shopping, and championship golf, the hotel also offers FREE airport shuttle service, 2 restaurants, a lounge, entertainment, 4 pool areas, a 75-foot lava tube water slide, a 24/7 fitness center, spa, business center, meeting rooms, a ballroom, and parking is a $25/daily fee. A daily resort fee includes WiFi internet access, and more. Experience the best in island hospitality and charm of Hawaii when staying at the Kauai Beach Resort. ... more   less 
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Also Known As:
Kauai Beach Resort - An Aqua Boutique Hotel Lihue
Hilton Kauai Beach Hotel
Hilton Lihue
Hilton Kauai Beach Resort
Lihue Hilton
Kauai Beach Resort HI

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