What a disappointment! Based on reviews (and prices), we expected a small luxurious gem of a hotel, instead we find a 2 story motel with little charm and fewer amenities. The grounds are barely landscaped without color or the lush feeling of the other properties in the area. The pool area is flat and unappealing, and yesterday the lounge cushions were " out for cleaning" , so not enough for all the guests. Several times while resting at the pool, the pool attendant dragged the metal chairs across the stone surface to reposition them! There's a nice tiki bar, but prices are high, $16 drinks and $22 burgers, no happy hour prices. If you decide to walk to the nearby beach, you are on your own to RENT chairs, snorkel equipment, umbrellas or extra towels, and then walk to the beach. A luxury hotel would provide these amenities and provide service to the beach. Our room is a "garden view" on the 1st level. I feel like I'm in a basement room (albeit, well furnished), with a view of an ugly green fence separating us from a public walkway, people can see directly into our room from the walkway!! There is no garden. We were told at check in that the AC doesn't go below 68degrees, and we get 1 bottle of water at night with 2 glasses. Really? You call this luxury? The young staff tries to be very accommodating, telling us we could easily walk over to the nearby mall for dinner, which we did along a pitched black highway road without a sidewalk. How dangerous and ridiculous! A luxury hotel would have a shuttle service since so many quests go to the restaurants in the two local malls. The room is well furnished, but the rugs in the hallway are badly soiled. All in all, a real disappointment and decidedly NOT a luxury experience! I'm miffed about all the positive reviews in Trip Advisor.
the pool attendant
- Official Description (provided by the hotel):
- Encounter the golden beaches of Ko`a Kea Hotel & Resort, an upscale 121-room boutique oceanfront property in sunny Poipu on Kauai's south shore. This intimate and romantic Hawaiian resort offers the island's closest hotel accommodations to the water, complemented by award-winning service that is both highly personalized and personable. ... more less
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- Also Known As:
- Koa Kea Hotel Poipu
- Koa Kea Hotel And Resort
- Koa Kea Resort
- Koa Kea Hotel & Resort Kauai/Poipu, Hawaii