We were extremely disappointed in the fact that the property is split up with more than half of the rooms across the street from the main property which is actually on the beach! Our room was at the very back of the property and the room itself left a lot to be desired. The website says that there was $16 million dollar renovation and we were left wondering exactly where was all this money spent?? On fire pits that weren't even that nice and pool that was freezing cold? It was definitely not spent in the rooms! I feel like it should be clear that a garden view means across the street as far away from the ocean as possible! My home in LA is closer to the ocean then the trek we had to make back and forth to our room to get to the pool by the ocean. Why even have the garden pool? There is no bar or food or anything at all on that side of the hotel anyway. When we checked in we were given two double beds even though we booked a room with a king bed. We were told that the hotel was sold out for the whole week and that there was nothing that they could do. After pestering the manager and literally going up to the front desk several times a day, we finally were at least moved to a room with a king size bed after 2 nights of our 8 night stay. The ocean side pool was nice, but cold and we were told, “It’s too expensive to heat”. The gym was mediocre to say the least with 3 tred mils and only 1 elliptical which is funny because there is a Sheraton channel at the hotel that shows the gym with 3 ellipticals…very misleading! As far as the food, it was very mediocre for the high price point. Overall, we extremely disappointed with this property and felt really mislead. One bright note, the beach is very nice.
- Official Description (provided by the hotel):
- The luxurious Sheraton Kauai Resort on Poipu Beach in Hawaii has the Hawaiian Rainforest Spa, water sports, two pools, a weekly Auli'i Luau, and 50,000 sq ft of indoor/outdoor meeting and event space ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, getaroom.com, Hotels.com, HotelsClick, Evoline ltd, Ebookers, 5viajes2012 S.L. and Cancelon so you can book your Sheraton Kauai Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Kauai Hotel Poipu
- Sheraton Poipu
- Poipu Sheraton
- Sheraton Kauai Resort Poipu, Hawaii