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“Enjoyed our stay, beautiful room and view. Would have...”

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Koloa Landing Resort at Poipu, Autograph Collection
Ranked #4 of 7 Hotels in Poipu
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 30 November 2013

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Theresa G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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1,396 - 1,402 of 1,932 reviews

Reviewed 29 November 2013

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Just_stell
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 November 2013

  • Stayed: November 2013, travelled with family
    • Value
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Review collected in partnership with Wyndham Hotel and Resorts
1  Thank Elana G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 25 November 2013

Great Location, great Value, Great Appartements, great Staff, overal just amazing.
Specially Lovely at the Front desk was such of an help and gave us the real Hawaiien Feeling after checking in at the wrong date due to a missunderstanding. We would stay anytime again at Koloa Landing. Thanks for a great time away from Home.

  • Stayed: November 2013, travelled with family
    • Value
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Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Regula G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013

We were very pleased with the courteous, professional staff as well as the lovely villa that we stayed in. Will certainly recommend to others!

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

This was a fine condo, but I wouldn't stay here again.
First, when booking, I spent a lot of time on their website to figure out if it would work for us. On their site they say, "No matter what your palate is partial to, our Koloa, Hawaii dining option has something that will surely fit the bill, including appetizers, salads, local plates, pizza, paninis, new world wines, and craft beers." That's a tad overstated for the little, sparsely stocked grocery store that will toss a Boboli crust pizza in a toaster oven for you for way too much money. Plus - the gorgeous picture of their bar is really overdone. It's actually a small bar in their little lobby. Pretty, but not the amazing view, etc., that it looks like on their site.
Second, I was aware that this property wasn't right on the beach, but the "ocean view" rooms didn't have much of a view at all. In fact, there's an ugly green construction fence that separates the property from a kind of gross field you have to walk through to get to the waterfront (no beach really close by). It's not a huge deal, but definitely don't spring for an ocean view room. I actually think looking at the mountains would have been prettier.
Third, the pool was freezing cold! So, so cold. I only went in once, and my 2-year-old wouldn't swim in there. The water at nearby Poipu Beach was warmer. It was a shame, because the pool was really nice.
The condos are nice. Well-stocked and great lanais. But I think that's pretty standard for the area. Overall totally fine, but kind of annoying to pay resort fees for something that's not really a resort -- just a condo development with a cold pool and a grassy area for sports.
One thing I didn't like was the service. This is probably something that sounds trivial unless you've been around toddlers, but... We came back to the condo one night to find our son's baby blanket (which had been sitting on the bed) missing. I called the front desk -- the kid just can't go to sleep without his blanket. They said they'd send a full-size blanket over, but that doesn't work so well with a 2-year-old in a crib, who wants HIS blanket. So one night of sleep down the tubes. The next day the person who came by to clean said they were looking for it. But by the evening, still no word. After another midnight, "BLAAAANKET BLAAAANKET" wakeup call from the kid, I called the front desk and got angry as soon as we were up the next morning. Lo and behold, less than an hour later, there was the blanket. Super annoying that was what it took to get it back. At least we did get it back, though -- hard to imagine what the flight back would have been like.
Anyway, I loved Poipu but there was nothing exceptional about this property, and it was probably a bit overpriced for what it offered.

Room Tip: Don't spring for ocean view -- the view sucks
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  • Stayed: November 2013, travelled with family
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2  Thank KatieCcccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T H, Manager at Koloa Landing Resort at Poipu, Autograph Collection, responded to this reviewResponded 22 November 2013

Aloha Katie:

We are delighted you enjoyed your villa. We are disappointed we did not meet the service levels we strive to accomplish. Please accept our sincerest apologies for the lack of service and communication with your blanket. We have addressed this concern with our staff and changed our procedures so this will not occur in the future. I also apologize for the pools. We maintain a water temperature of 80-82 degrees year round. We do hope you will provide us with another opportunity to show you how we can exceed your expectations in the future.

Mahlao

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Reviewed 21 November 2013

Condo was great. Fully equipped kitchen plus inroom washer/dryer. Bed was very comfortable. Great bathroom. Resort is not on the ocean. Have to walk about 400 feet on a dirt path to get to the ocean. A beach for swimming is about 1/2 mile away. Have 2 swimming pools, but not good for swimming laps. They charge a $25 a day resort fee, but not sure what that gets you. For a grand resort should be on the beach with sand. No restaurant.

  • Stayed: November 2013, travelled as a couple
    • Value
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Ray & Ann A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T H, Manager at Koloa Landing Resort at Poipu, Autograph Collection, responded to this reviewResponded 22 November 2013

Aloha Ray and Ann:

We are delighted you enjoyed your luxurious villa and the comfortable beds. We are disappointed you missed the offerings in our marketplace and our pool menus. We offer a variety of options from breakfast sandwiches and seafood salads to local dishes such as Kalua Pork Pizza. As you experienced, our villas are significantly larger than a standard hotel room providing value for the discerning traveler. We do hope to welcome you back on your next visit to the beautiful island of Kaua’i.

Mahlao

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Koloa Landing Resort at Poipu, Autograph Collection

Address: 2641 Poipu Road, Poipu, Kauai, HI 96756-8581 (Formerly Koloa Landing Resort)
Region: United States > Hawaii > Kauai > Poipu
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Poipu
#2 Business Hotel in Poipu
#3 Luxury Hotel in Poipu
#4 Family Hotel in Poipu
#4 Romantic Hotel in Poipu
Price Range: £232 - £528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Koloa Landing Resort at Poipu, Autograph Collection 4*
Number of rooms: 306
Official Description (provided by the hotel):
Koloa Landing Resort at Poipu, Autograph Collection is nestled in the heart of Poipu on the sunny South Shore of Kauai next door to some of the best shopping & dining on the island and a short stroll from world famous Poipu Beach. Situated on 21 acres of lush tropical foliage, our resort in Koloa, Hawaii boasts the largest accommodations on the entire island - from deluxe studios, to 1, 2, 3, & even 4 bedroom luxurious villas ranging from 500 to 3,600 square feet - making them perfect for couples and families alike. Each studio is complete with a kitchenette and full size washer/dryer, while the villas feature full kitchens, expansive lanai, washer/dryer, and private bathrooms for every bedroom. Enjoy our 350,000 gallon signature pool complete with swim and walk-through grotto, waterslides, and poolside cabanas, as well as a 6,100 sq ft family lagoon pool and 2,000 sq ft waterfall adult pool. Other amenities include a 4,000 sq ft day spa, 24-hour fitness center, lobby bar. ... more   less 
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Also Known As:
Koloa Landing At Poipu Beach Hotel Poipu
Koloa Landing Resort At Poipu, Autograph Collection Kauai, Hawaii

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