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“Great coffee, clean store, but with a few irritated baristas/tellers”
Review of Starbucks

Starbucks
Ranked #1 of 2 Coffee & Tea in Poipu
Certificate of Excellence
Cuisines: American
Restaurant details
Reviewed 1 April 2014

We loaded up our Starbucks card before our family vacation to Kauai. How awesome to have a Starbucks near Poipu! The coffee was great, as always, the store was clean and well decorated, but we watched the staff on several occasions as we sat with our coffee or tea and were surprised at the consistent frustration on their parts. One gentleman customer returned his coffee to the counter (the cup said "chai" by mistake) and the tall barista plopped it down and it splashed all over. (He seemed to have a bad attitude the entire week, sadly.) One teller consistently seemed frustrated by large orders, as well (including once with ours), and by the longer lines (it was spring break for many states and the store was often busy); she struggled to smile at all and was not 'sweet' in her demeanor. This is atypical for Starbucks employees in our opinion so hopefully they were all having a bad week and this isn't a regular thing. The only consistently friendly barista was Kylie; his smiley attitude was a joy each time we visited...and we visited a lot. He bent over backwards to get the order done quickly, make sure it was correct, and ask how the customer was doing. We tried Starbucks breakfast sandwiches for the first time here...they are fabulous! Very very good!

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Thank LuvCHOCOL8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 - 107 of 121 reviews

Reviewed 28 March 2014

super friendly baristas and well made beverages. clean store. great suggestions for things to due on the island

1  Thank June A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

This Starbucks has made remarkable improvement since we first reviewed it a year ago. The staff is much friendlier, even when very busy. The lines are often long, but customers are served quickly. We're usually out of there in 5-10 minutes.

Much improved. Kudos to the staff and management.

    • Value
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1  Thank XlntAdventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

Can't say too much except that it was Starbucks...... slightly overpriced but excellent quality & taste, same as any starbucks I have ever been too. Friendly servers!

1  Thank Traci H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

There is really nothing to dislike about Starbucks. The coffee and tea are very good. We also had some scones that were excellent.

1  Thank imAngelfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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