We loaded up our Starbucks card before our family vacation to Kauai. How awesome to have a Starbucks near Poipu! The coffee was great, as always, the store was clean and well decorated, but we watched the staff on several occasions as we sat with our coffee or tea and were surprised at the consistent frustration on their parts. One gentleman customer returned his coffee to the counter (the cup said "chai" by mistake) and the tall barista plopped it down and it splashed all over. (He seemed to have a bad attitude the entire week, sadly.) One teller consistently seemed frustrated by large orders, as well (including once with ours), and by the longer lines (it was spring break for many states and the store was often busy); she struggled to smile at all and was not 'sweet' in her demeanor. This is atypical for Starbucks employees in our opinion so hopefully they were all having a bad week and this isn't a regular thing. The only consistently friendly barista was Kylie; his smiley attitude was a joy each time we visited...and we visited a lot. He bent over backwards to get the order done quickly, make sure it was correct, and ask how the customer was doing. We tried Starbucks breakfast sandwiches for the first time here...they are fabulous! Very very good!
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