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“5 Stars for the view, Way overpriced for the level of service and food”

Beach House Restaurant
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Ranked #9 of 37 Restaurants in Poipu
Certificate of Excellence
Price range: US$7 - US$47
Cuisines: Seafood, Hawaiian
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Restaurant details
Good for: Romantic, Special Occasion Dining, Local cuisine, View
Dining options: Dinner, Lunch, Breakfast, After-hours, Delivery, Reservations
Description: Known as "one of the most romantic restaurants in the world," this breathtaking oceanfront, open-air restaurant has earned the prestigious Honolulu Magazine's Hale Aina's Best Restaurant award, 16 years in a row. Other notable achievements are Wine Spectator's Award of Excellence and Zagat Survey's "Recognized for Excellence" award. The restaurant boasts a progressive Pacific Rim cuisine with an Asian influence. If you are looking for a memorable dining experience, be it lunch or dinner, the Beach House offers it all: food, service, an extensive wine list and a spectacular view. Vegetarian, Gluten Free, Children Menus Available
Reviewed 24 June 2014

My wife and were really disappointed after our dinner at the Beach House on 6/19. We had the most memorable meal five years ago: Superior service that was timed perfectly and truly outstanding food--it was perfect. Our feelings echo those of Rick L on 6/22. The level of service just isn't the same. Management appears absent or uninterested.

We made a reservation and we were taken on time, but we were taken to one of the two-person tables all in a row one back from the window tables. There was no room--i had all of 4" between me and the guy behind me. After complaining we were moved to a window table without any arguing with the host staff--kudos to them for handling that well. It was disappointing to have to make such a request at the start of a meal.

As for the food the calamari was outstanding as was my wife's watermelon salad. My mahi mahi entree was decent, but the rice was foul. Imagine rice that's been dumped in the wash sink, swirled around then put on your plate. Very disappointing. Our server was more interested in how his hair looked and you just got the impression that he mind was on what the surf conditions were going to be in the morning. I can tolerate that sort of flaky behavior at the Waffle House, but not the Beach House. You need engaged staff to make a place like the Beach House work. They even missed little things like providing silverware for the main course (forks taken wtih the salads).

For the amount of money that we paid it just wasn't worth it. The view is outstanding, but go here for a drink then move on if you value how you're your money and time. Alas, we will not be back.

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Thank ArdenBensenhaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,599 - 2,603 of 4,720 reviews

Reviewed 24 June 2014

We used to like this restaurant and made a point of always going when in Kauai. This time made a reservation months in advance for my parents 50th Anniversary for a sunset view table. Given a crappy table in the back next to a wait station. When I asked for another table, I was offered a worse one. You are paying for the view, when you don't get it it is not worth it

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1  Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

This was my favorite restaurant in Hawaii. First of all the views can't be beat. You can sit right by the large open windows and are just feet from the water. While you wait for your food you can walk right out there and take photos. I saw a large turtle just relaxing by the rocks. The sunsets are picturesque. The food was incredible. We got steak and fish both were superb. Appetizers, salads, drinks--were plentiful and tasty. The dessert topped off the meal.

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2  Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

Our kids bought us a gift certificate to the Beach House. Having been there several times previously, we knew that lunch would probably be a better value than dinner. The view was beautiful, but the food rated only good, in our opinion. My wife said her mango chicken wrap was very good, but my fish and rings had a paltry amount of protein on the plate - three SMALL strips of Mahi Mahi. Dessert was decadent, as advertised, and the service was excellent. The quantity of fish was disappointing, but we found small to paltry portions of protein to be the norm among most of Kauai's over-priced restaurants, this trip. Go for the view, if you can afford it.

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Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

We have been coming to Beach House for over 15 years. We were known by first name, had great service and the food and wine list were very good. This is NOTthe case anymore! Food is WAY over priced! Wine list used to be top notch, NOT anymore. New staff is poorly trained. The former local staff are all gone. Food took way to long. We were charged for a picture that we never asked for. Manager looked out of place and was more interested in his wine than saying goodbye to us as we were leaving. Very sad that this place is NOT what it used to be.

1  Thank Rick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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