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Grand Hyatt Kauai Resort & Spa
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Reviews (6,884)
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5,056
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5,056
1,229
385
136
78
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All reviewslazy riversalt water lagoonilima terracepoipu wingtidepools restaurantstevenson's libraryour honeymoonadult poolbreakfast buffetpool areatide poolsfour seasonsshipwreck beachopen airself parkingsushibeautiful property
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3,965 - 3,970 of 6,884 reviews
Reviewed 16 April 2014

Huge hotel and grounds, never felt crowded. The kids 4 & 6 thoroughly enjoyed the water slide, lazy river (picked up 2 inner tubes from the Kmart for $5 each) and the salt water lagoon. We had Grand Club access which I would highly recommend for young kids to take care of breakfast and before dinner snacks.
A few minor issues, but the staff was empowered and ready to make them right.
Even had the front desk call during the middle of the stay asking if they were meeting my expectations. Nice touch. Beach is small and waves are too rough for little ones, take them to Poipu beach and you may even get to see some turtles.
Fitness room is adequate and my wife enjoyed her massage at the spa.
Overall a great stay!

Room Tip: Depends on what you wan,t but we had 5047 room in Poipu wing which was 1/2 way to the grand club and the pools. I considered it ideal.
  • Stayed: April 2014, travelled with family
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1  Thank abc_sea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014 via mobile

Staff was very friendly, but not attentive and well organized.

The lagoon pools, hot tubs and slides are fun for kids and make up for the dirty pool chairs, and fees you must pay if you want shade.

Rooms and hallways need to be updated, but the hotel is clean, beds are comfortable and rooms offer adequate space.

It's a family friendly, comfortable hotel 4 star hotel experience.

Stayed: April 2014
3  Thank WestCoastCompass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

My husband and I took our first trip to Hawaii and chose to stay here at the Grand Hyatt and it was just beautiful! The minute we arrived we were greeted with a lei and a smile! Everyone we came across was friendly and treated us great. The grounds are so beautiful and relaxing. The views are breathtaking. The food in the restaurants was delicious and the bartenders were very friendly as well as the girls poolside. Our room was off to the side and I felt we were alone, which was nice! Very comfortable bed! I highly recommend this hotel! Those hawaiian flowered bushes are all around and the aroma from them is just wonderful! I took a few flowers back to my room every night and woke up to such a sweet smell!

  • Stayed: December 2013, travelled as a couple
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1  Thank Peg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014 via mobile

Front desk professional and friendly as ever . Excellent service from front drive staff to room service and the best housekeepers in the world . Cant expect for more . Restaurants are well kept and clean , generous food buffet in the morning , birds everywhere while eating breakfast , its like a paradise :)
Thank you Hyatt hotel and staff . We will see you again next year .

  • Stayed: March 2014
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1  Thank gottogonow2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

We stayed at Grand Hyatt Kauai for our honeymoon, December 23-29, 2013. It was a beautiful resort and fantastic stay for us. We used points for part of the stay and used the offer from the Hyatt Chase card to cover the other nights. We were greeted with lei's and on Christmas morning, we woke to a stocking of Hawaiian treats on our door. The pools were great; the restaurants a little pricey, but all very nice. I would go back and stay in a heartbeat!

Room Tip: We had a garden view near a foot path. Never too noisy.
  • Stayed: December 2013, travelled as a couple
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1  Thank amyco2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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