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5,340
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Reviewed 12 December 2017 via mobile

We spent 6 nights at this property in a king oceanfront room and did not have the greatest of experiences.

Pros
The grounds are very pretty and quite expansive
The staff are very pleasant

Cons
It’s expensive....very expensive for what it is
The construction was ridiculous. All day every day and it could be heard from all over the hotel. We got a mail saying they were doing a pool upgrade but nothing about the level of noise.
No cheap restaurants, everything was very overpriced
You can’t take your own food and drink to the pool
I sent a mail to the hotel manager expressing my disappointment about the noise and heard nothing. I then also called the front desk, who promised me the manager would call back and nothing.

Overall I wouldn’t go back. The price and the service were not what I would expect for this type of hotel.

Stayed: November 2017, travelled with friends
3  Thank Travellover6128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 11 December 2017

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 11 December 2017

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 11 December 2017

Got 2 nights on Hyatt points and didn’t expect room to be further upgraded but I got an upgrade to pool and sea view room with a king and queen size bed.
Staff were extremely friendly and hotel grounds were immaculate.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Halo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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