My family and I recently returned from a week trip to Kauai. We stayed at the Westin for three nights and in Poipu for the other three. The Westin is a new property that is fairly well designed and is very comfortable. The resort has a washer/dryer and a kitchenette is all the rooms which is GREAT. The resort is primarily for families, so if you are looking for total peace and quiet, this is not the place for you. The resort has three lovely pools as well as a nice lobby area and a market store where food and drinks can be purchased as well as a restaurant (only open for lunch and dinner.) We enjoyed our stay here a lot, but the place has a few cons/ some advice
1. parking can be hard to find and you may end up walking quite a distance
2. Request a room with a view ( some rooms have nice views and others look into other buildings, the kiddie pool etc), According to desk management there is not a price differene between v iew and nonview rooms.
4. Middle managment seems to be less than customer satisfaction oriented. A manager was not sympathetic to our request to pay more in order to move to a room with a better view.This was ruled "impossible" , although we observed several such rooms that appeared to be vacant during our stay. Work with desk staff when possible.
5. The Westin's availale "free" access for printing boarding passes does not load meaning that you end up at the airport without boarding passes, where busy counter staff feel free to let you know that they are not happy.
We'll likely stay again, but be wiser next time.
- Official Description (provided by the hotel):
- The Westin Princeville Ocean Resort Villas are atop the lush, emerald cliffs that line Kauai, this retreat is perfect to savor refreshing Pacific breezes while gazing at the sparkling ocean. Stay in spacious one and two-bedroom villas with up to 1,310 square feet accommodating up to eight adults. Each villa includes fully equipped kitchens, washers and dryers, generous living and dining room areas, and complimentary Wi-Fi. ... more less
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- Also Known As:
- Westin Princeville Ocean Resort Villas Hotel Princeville
- Westin Princeville Ocean Hotel
- Princeville Westin
- Westin Princeville Ocean Resort Villas Kauai, Hawaii