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“Spectacular stay!”

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St. Regis Princeville Resort
Ranked #2 of 4 Hotels in Princeville
Certificate of Excellence
Los Angeles
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Spectacular stay!”
Reviewed 28 May 2014

I stayed at the St. Regis Princeville Resort for 9 nights with my family. We had connecting rooms on the 10th floor with a terrace and a wonderful garden & mountain view including Hanalei Bay. The rooms were large and we had more than enough space in the bathrooms too. The daily maid service was excellent as was the evening turndown service. The staff throughout the hotel always cheerfully greeted us and asked if we needed anything. The front desk was equally helpful and attentive to our requests. The parking valet staff were friendly and efficient. The pool staff took good care of us, setting us up with chairs, towels, adjusting the umbrellas, and offering to bring us water. We ate lunch at the poolside bar and grill and the food and drinks were very good. We went into Hanalei for coffee and breakfast every morning so we could check out the local scene. We bought sandwiches, drinks and wine at the Foodland Market to bring back to the hotel for lunch a couple of times when we weren’t out exploring the island. We also brought pizza back to the hotel a few times. We watched the sunset at the bar along with several other guests. The views are stunning! We travelled with a 15-month old toddler and wasn't sure if all would go smoothly but the hotel is a very toddler-friendly place and she had lots of other children to play with at the pool and beach. We participated in several events at the hotel, including lei-making, sand sculpting, and s'mores on the beach. I have no complaints, our stay was most relaxing and enjoyable. I highly recommend this hotel, it is a gem and we plan to return. One of our best family vacations yet, we're thrilled we picked this hotel and it's perfect location to explore the north shore beaches and activities.

Room Tip: We had connecting rooms on the 10th floor with a terrace and a wonderful garden & mountain view...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wiki2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (808)
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English first
Denver, Colorado
Level 4 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 May 2014

We loved the butler service and the amazing views. Great bathroom. I wish they had a flower lei for the welcome greeting and a welcome cocktail. Great breakfast buffett. Helpful staff. Needs happy hour in bar. Beautiful grounds. Lots of weddings.

  • Stayed May 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lizz123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, 2 June 2014
Aloha Lizz123,

Thank you for taking the time to leave feedback about your recent stay at our Resort. We are pleased to hear your enjoyed your stay and we thank you for letting us know where we can improve. I have shared your review with our Executive staff in hopes that we may improve for our future guests. It would be our pleasure to welcome you back soon.

With warmest aloha,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 27 May 2014

After having had a bad experience with a third party tour company, the hotel's staff made sure that all went OK with the tour and followed up with me the rest of my stay. The service was exemplary under normal circumstances and especially when it meant the most. I would go back to that hotel over and over and highly recommend it to anyone who wants to mix a GREAT hotel with a FANTASTIC staff and an INCREDIBLE location.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vero B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, 2 June 2014
Aloha Vero B,

Mahalo for taking the time to recognize our staff and Resort. We appreciate hearing feedback from our guests. Our staff takes great pride in being able to create the most bespoke service possible and it would be our sincere pleasure to welcome you back for many years to come.

With warmest aloha,
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Nags Head, North Carolina
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 May 2014

Stayed at this hotel from May 10 through May 13. This is an outstanding property, top notch service and amenities. As soon as you arrive they treat you like you have been there all your life. You are always greeted by name and engaged in conversation. You are escorted to check in and after a brief chat you are enjoying this property. Our room was great, 717 overlooked pool, the mountains and Hanalei Bay. The only drawback be it a minor one was the travel to pool and bay if you were on level 5 and above, takes two elevators and a short walk but once there it is all good. Careful on the Terrace for breakfast as the birds may share your food, opt for inside.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LivinLarge_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, 2 June 2014
Aloha Livin_large12,

Mahalo for taking the time to write a review about your recent stay in May. We are pleased to hear that your stay was exceptional and that our staff took such great care of you. We apologize for the inconveniences you experienced trying to get to our pool. Our Resort was built directly into the mountainside which can create a longer walk to the bottom floor. All of which is worth it when you step out and look at the beautiful Hanalei Bay. We hope you will allow us another opportunity to welcome you back soon.

With warmest aloha,
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Minneapolis, Minnesota
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

The staff members were very accommodating and friendly. The location was great and view from the hotel was beautiful. Our room was just ok - the carpet was stained (probably coffee) and the carpet also needed to be repaired. The bathroom lacked an exhaust fan (or a working one) and did not have any air vents so the bathroom got very warm and humid after we both took showers. Not what I expected for $485/night.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SHF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, 2 June 2014
Aloha SHF1,

Thank you for taking the time to write a review about the recent stay at our Resort. We apologize that your stay was anything less than exceptional and I have shared your review with our Director of Operations and Director of Housekeeping. Hearing feedback such as yours allow us to improve and we hope you will allow us another opportunity to demonstrate our signature hospitality and improvements for which our brand is known.

With warmest aloha,
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Berkeley, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 May 2014

I had a wonderful stay here with my family. The accommodations were quite luxurious. They have their own private access to the beach. The bar and terrace level is Fantastic for watching the sunset go down. I highly recommend this hotel.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 6r3nt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, 2 June 2014
Aloha 6r3nt,

Mahalo for taking the time to share your experience with us about your family vacation getaway. We are pleased to hear your stay was exceptional and that you were able to enjoy ever aspect of our Resort. It would be our pleasure to welcome you back for many years to come and to create more memories of a lifetime.

With warmest aloha,
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Hermosa Beach
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 May 2014

We usually don't like hotels and prefer to rent houses or condos for vacations. But this hotel is exceptional in every way; location, service, rooms, common areas, etc. Although it is expensive, it is actually a good value for what you get. We will definitely be back.

Room Tip: Get a room on floors 1 to 3; they are closest to the beach.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank camolgi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, 2 June 2014
Aloha Camolgi,

Mahalo for taking the time to write a review about your Resort. We appreciate your acknowledgement and our pleased to hear your stay was exceptional. It would be our sincere pleasure to welcome you back soon.

With warmest aloha,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about St. Regis Princeville Resort

Property: St. Regis Princeville Resort
Address: 5520 Kahaku Road, Princeville, Kauai, HI 96722-5214
Phone Number:
Region: United States > Hawaii > Kauai > Princeville
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Princeville
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — St. Regis Princeville Resort 5*
Number of rooms: 251
Official Description (provided by the hotel):
Situated on one of the most beautiful sites in the world, The St. Regis Princeville Resort is Hawaii’s address for life’s special moments. Elegantly appointed, the resort offers 251 spacious guest rooms including the exclusive Crown Suite Collection. Overlooking beautiful Hanalei Bay, the St. Regis Princeville provides bespoke service amid magnificent natural surroundings. Experience the pursuit of sport, culture and fine dining. For connoisseurs who desire the finest expressions in luxury. ... more   less 
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Also Known As:
St. Regis Princeville Hotel Princeville
St. Regis Princeville Resort Kauai, Hawaii

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