Lovely location and the views from the Monarch suite were breathtaking. Service was very good especially from the Butlers and valets.
The hotel itself was not what one would expect at a 5 star resort with a mediocre pool and minuscule beach and sub par lounge chairs. Felt like the hotel was the only luxury choice in the island with the Grand Hyatt as the only acceptable other option. The spa was nice but not exceptional and the gyms were ok however no shower facilities. We typically stay at 4 Seasons and have been extremely satisfied with their resorts especially Bora Bora. We expected the St. Regis to be on par but it was not.
The on site choices of restaurants for dinner were limited with the Makana Terrace excellent for breakfast however not open every night for dinner. Casual type dining limited to pool area and that closes at 6:30. Bar/lounge very nice and they do serve a limited menu if you’re ok with eating on a couch and coffee table. Entertainment at lounge was pleasant but get there early as it stops at 8:30.
Overall 5 star service which should be expected at the price point, however the resort is tired and a bit unkempt. Word of advice to management...don’t allow guests to hang towels from their windows. Needless to say an eyesore and not what one would expect at a 5 star resort.More
- Free Wifi
- Free Parking