I was sorry to see the poor review given Hanalei Bay Resort last week. I have been a timeshare owner at the resort since 1997 and I have to say that the resort looks beautiful (the best it has looked in years) and the staff continues to be wonderful and helpful. What most people that are visiting don't understand is that 2/3 of the units are timeshare units and 1/3 are wholly owned and are rented out by their owners. You can also rent timeshare units that are unused. Yes, the timeshare units are undergoing significant renovations and major improvements at this time (90% are complete), but are anticipated to be completed by late fall. The front desk and restaurants are also undergoing renovations. If you choose to rent an owned unit, it is prudent to check out reviews of that particular unit. Management has limited control of the owned units and how they are maintained. I have a feeling that this was the case in the previous review. It is always prudent to do due diligence on rentals. (you can see this from the wonderful reviews of other specific units). The views from Hanalei Bay Resort are incredible and the staff does all it can to convey the Aloha spirit. We can't wait to come back next year.
- Official Description (provided by the hotel):
- Aloha Guests, Mahalo for choosing Hanalei Bay Resort. We’re delighted to have you as our guests! Lush, relaxing, and as comfortable as your own home, our Princeville accommodations offer all the perks of a vacation rental along with award-winning service from our friendly staff. Located on Kauai’s North Shore, Hanalei Bay Resort captures the island’s beauty inside and out. A Daily Resort Fee of $20 plus tax will be collected at time of booking. Please note repairs to a select group of lanais will be taking place January 5, 2018 through April 27, 2018. You may notice a minimal amount of noise between 9:00 a.m. and 6:00 p.m. Monday – Friday. Every effort will be taken to reduce the sound as much as possible and respond to any concern. Once again, mahalo for your understanding and cooperation during this emergency repair work. Warmest Regards, Resort Management ... more less
- Reservation Options:
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- Also Known As:
- Hanalei Bay Hotel Princeville
- Hanalei Bay Princeville
- Hanalei Bay Resort Princeville, Kauai, Hawaii