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“good, clean property”

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Cliffs at Princeville
Certificate of Excellence
Las Vegas, Nevada
Level Contributor
545 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
“good, clean property”
Reviewed 1 February 2012

We used this on a timeshare vacation and were very satisfied. The unit was nice, clean, and quiet. We had a one bedroom and it was very spatious - lots of room to move around and the living room was large enough to be comfortable. The kitchen had everything we needed to do any cooking we wanted to do.

The grounds were very clean and well maintained. This is a no smoking property, which was very nice, and they had sections on the grounds for smokers that were far enough away not to affect the non-smokers.

There were several ocean view rooms that weren't occupied during the week but the staff wouldn't let us move from ours, which we thought was not very customer service friendly. Ours was fine, just not an ocean view. The only other complaint was that they charge a $75 resort fee. This covered things such as shuffleboard and bocci ball equipment, golf balls and putters, and the internet. The problem was the shuffleboard court was unplayable, the putting green was in horrible shape, and the "high speed" internet was exceptionally slow when it worked.

The staff was very friendly and the concierge staff was accomodating and helpful.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank kencatron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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494 reviews from our community

Traveller rating
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    15
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Spanish first
  • Any
English first
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 December 2011

This is a nice property, nothing fancy, but very clean and easy to get to. A little more off the beaten path on this island, but close to a grocery store and shopping and a lot of really nice beaches around here. The staff was nice, and the pool area and jacuzzi is very relaxing

Room Tip: The nearest beach is at the St Regis, right down the road. They can not deny you access to the beach...
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  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank MelodyTher5370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Costa Mesa, California
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 December 2011

I wasn't sure what to expect since this is largely a time share property, but wow, we lucked out. We had a one-bedroom condo with a loft, newly renovated, with an ocean view. All of the personnel at the property were very nice and super courteous, and it was just a fantastic experience for my girlfriend and myself. Truly a trip to remember.

It's very close to Hanalei, which is a great little town with several good restaurants and interesting shops. Continue North by car and the beaches are all to die for. Great for surfing if you're into that, and also great for laying out and lounging. I highly recommend it!

Room Tip: Just ask for an ocean view room, 3rd floor if you can get it :D
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
12 Thank mkushin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jsundberg, Front Office Manager at Cliffs at Princeville, responded to this review, 10 December 2011
Aloha,
I am delighted to hear that you enjoyed your stay with us and enjoyed your time on Kauai. It is a special place. All of our third floor units are one bedroom with loft. The loft area has two queen size beds perfect if your traveling with the family. All of our units have two full baths, a plus when returning from the beach!
We do hope you and your girlfriend will come and stay with us again!

Warm regards,

June Sundberg
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 November 2011

The Cliffs is a mixture of timeshare units,private ownership for vacation rentals and some long term residents. It appears that the greatest portion of the Cliffs is made up of timeshare units. Depending on what unit you stay in, may greatly affect your opinion and experience of the Cliffs. We have rented from private owners and also traded our timeshare for a stay at the Cliffs. Overall we are very pleased with this project and are going to return in August of 2012
for an exchange of our timeshare. The grounds are well maintained, pool area is not big but
beautifully landscaped and the staff is generally helpful and pleasent. A friendly hello to them goes a long way.

Info for those who plan to exchange their timshare for the Cliffs:

You will most likely be assigned to Buildings 1 or 2. These are the least desirable units of the whole project. The first floor view will be the cars in the parking lot. The third floor will somewhat of better view. The reservation dept. will not let you know what unit you will be in
until the day before your arrival. It will be useless to try and change to better location, the staff will be pleasent but will advise you that nothing is available. We made our exchange 8 months
before arrival with a request for a unit other than Bldgs 1 or 2. We ended up in Bldg 1 anyhow. The unit we were assigned was furnished very nicely. So no issue there. Buildings 1 and 2 face
the main street and you hear the traffic noise if it is necessary to have the windows open during the warmer weather.

Other than the above issue, we are very pleased with the Cliffs or we would not be retuning in August 2012. Take a look at other positive reviews and ignor the nitt picky negative ones and you get a good perspective of the Cliffs.

Room Tip: Check the VRBO rental site for private rentals for some good values there Best units are in Bldgs 7...
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  • Stayed September 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
13 Thank toasty bill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jsundberg, Front Office Manager at Cliffs at Princeville, responded to this review, 10 December 2011
Aloha! Mahalo for taking the time to write your comments. Yes, the Cliffs does have a mix of private units as well as timeshare units. Both types of units are scattered around the property.
If you would like to contact me directly I would be happy to speak with you about your August timeshare reservation. Again, thank you for your comments, I appreciate your feedback.

Best regards,

June Sundberg
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chicago
Level Contributor
138 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 24 November 2011

We would definitely stay here again. From the time we checked in to the time we check out, the time we spent at the Cliffs was wonderful! We were in the 400 building on the ground floor which was recently remodeled. The room was ready when we got there and was very clean. The person who checked us in was very nice as well as the person who checked us out. The conceierge staff was very helpful. The grounds are beautiful and well kept. The units do not have air conditioning but you do not need it with the beautiful breeze that comes through the unit, in fact we turned the fans off at night and shut the doors and windows because it got cool out at night.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank illinoistraveler25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jsundberg, Front Office Manager at Cliffs at Princeville, responded to this review, 27 November 2011
Aloha, We are delighted to hear you enjoyed your stay with us. Thank you for taking the time to review the Cliffs. We will look forward to your return visit.

Warm regards,
June Sundberg
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, Okla
Level Contributor
130 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 23 November 2011

Great resort for our needs. No beach, as it sits on cliff above the beach, but the views are extraordinary. No pool service, but we did not need the pool. We cooked breakfast in the room, and had most dinners there. We were exploring each day.
Condo was large with two balconies, two bathrooms, a loft with two more beds, dining room, three TV's and nice kitchen. Washer and dryer included.
We ate many times on the back balcony.
Could not have asked for much more.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tlccva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jsundberg, Front Office Manager at Cliffs at Princeville, responded to this review, 27 November 2011
Aloha, Mahalo for taking the time to review the Cliffs. I must agree, we do have amazing views. I am glad that you got to experience it. I do hope you will come back and stay again one day. Until then, a hui hou (until we meet again)....

June Sundberg
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thousand Oaks, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 November 2011

This location was very nice. This unit was refurbished and had a great partial ocean view. There is no A/C , but it is not needed. There was always a comfortable breeze blowing thru our unit. The unit was clean and comfortable with the exception of some very small ants every now and then. The staff was freindly and helpful. I can hardly wait to go back.

Room Tip: Unit 4308 is where we stayed.
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cliffs at Princeville

Property: Cliffs at Princeville
Address: 3811 Edward Rd, Princeville, Kauai, HI 96722-5341
Region: United States > Hawaii > Kauai > Princeville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Speciality Lodging in Princeville
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Cliffs at Princeville 3*
Number of rooms: 202
Official Description (provided by the hotel):
We are a 202 unit property consisting of 9 buildings sitting on the cliffs overlooking the Pacific Ocean, hence our name "The Cliffs at Princeville. We offer one and 2 bedroom units with 900-1200 sq ft of living space. The property finished a $5 million dollar renovation in 2012. Our units boast hardwood floors, granite counter tops, handmade Polynesian hardwood furniture, 2 full bathrooms, Flat Screen HD TV's and complimentary wifi throughout the property. ... more   less 
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Also Known As:
Cliffs At Princeville Hotel Princeville
Cliffs Club
Cliffs At Princeville Kauai, Hawaii

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