We didn't have a bad experience but I wouldn't say it was "Ono" quality. We drove for 3.5 hours to make the 1:30 tasting in Hana from Kaanapali area. When we arrived we were greeted by 2 summer interns. Sweet enough young girls but they were from British Columbia. They didn't know much about the island or the farm. After listening to a few of their attempts to answer questions and feeling more qualified than them to answer we decided not to prolong their discomfort by adding adding more to their plate. The whole experience with tastings and farm tour was suppose to last 90 minutes. We left after 2 hours before the farm tour itself even started! We missed our dinner engagement with friends on the other side of the island.
Our recommendation would be to have Chuck or Lily provide the tour or at least do a better job training the interns. An intern led tour should not be full price as we think we missed some of the local flavor that could have been offered.
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