For the most part, this hotel is a good one. I have received excellent service (both at the front desk & the pool) and also some of the worst experiences. If you encounter Edwin at the front desk you will not be disappointed. Even if he's having a bad day, you would never notice (unless he knows you well and let's you in on his secret!). Same goes for Jeff at the pool. He's terrific and remembers what you ordered last time. I've seen him put up with some drunkards with a smile.
However, there are some at the front desk who look like they'd rather not be there. As well, Assia by the pool is horrific. She implied that I was not going to pay for my bill before leaving. Completely offensive as I would never DREAM of doing that. Needless to say, she did not get one cent for a tip from me.
The managers also seem to want to be somewhere else. More
- Free Wifi
- Free Parking