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Kihei Sands Beachfront Condominiums
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Reviews (196)
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All reviewssugar beachkings size bedthe kitchenother guestslong walks on the beachwater playlounging by the poolsmall condo complexloft upstairstourist activitiesmorning coffeeabc storegreat sandy beachlove kiheifarmers marketcan walk for mileseither direction
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171 - 176 of 196 reviews
Reviewed 19 November 2011

The apartment A6 was ideal and in a fantastic location. How neat is that to have a gorgeous beach only steps from our door and what a beautiful patio (with BBQ's) and pool. It was so nice to not have to pack up everyday to go to the beach. The apartment was well equipped as we wanted for nothing. I was awake every morning early to watch the sunset and to enjoy the coffee served on the lanai. What I enjoyed the most was the camaraderie of all the owners and renters meeting outside on the lanai. We met and made many new friends. I hope that in the future you will give us the opportunity to revisit your condo. Two of us slept in the bed (very comfortable) and one on the pull out couch which was also comfy. The only issue was the one bathroom for three very vain ladies.

  • Stayed: October 2011, travelled with friends
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Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2011

The owner of this condo misrepresented many things about the condition of the condo and was not responsive at all when we raised concerns.

First of all, the owner did not tell us that the unit was tented and fumigated for three days right before we arrived with our one year old baby. None of the dishes were washed after the fumigation—and because we didn’t know, we drank from the glasses, fed our baby off the plates etc. We learned of the fumigation two days later from the on-site managers. The owner did state to us that there would be some landscaping work while we were there, limited to "plantings, all by hand, nothing more... in the center walkways and near the parking area." She omitted that the plants were dead because they had been fumigated.

The owner also stated other than [the landscaping work, we would] "have everything that this condo and the complex offer." Unfortunately, a several-day stone-cleaning project (that resulted in removal of all of the lounge chairs, patio seating and barbeques) reached the swimming pool, which was closed "until further notice" due to cleaning chemicals spilling into the pool. We couldn’t use the front door while the cleaning was taking place, and were told to enter and exit from the back patio door which could not be locked from the outside.
Other condo owners we met said that they hadn’t rented during the intensive maintenance week, because there was too much going on. I guess the owner of A6 was too concerned about making money—at our expense.

We raised these issues to the owner, and her suggestion was that we move out. When we explained this would be difficult due to cribs and other rented baby furniture, she refused to communicate any further with us.

  • Stayed: August 2011, travelled with family
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Thank Lisa436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgrkihei, Owner at Kihei Sands Beachfront Condominiums, responded to this reviewResponded 20 March 2013

1/21/2012
In response to the complaint here is further background from the owner of A6:

Kihei Sands is a small and family-like operation. We strive for a happy time for all and it is our sincere hope that everyone is pleased with their stay and wish to return. Sadly this stay did not work out for all involved.

In anticipation of some landscaping work that follows the tenting of our complex I advertised my unit with a discount and put a block on renting the unit until it was beyond the recommended time of clearance for occupancy. We do not jeopardize the safety of our guests. The complex was verified ready by the service firm and then re-occupied by our local managers and others A FEW DAYS PRIOR to the arrival of this family.

Within hours of the time the couple raised an objection they were provided a complete detailed written response. The explanation included what procedure and products were used in the building treatment, and advising that the gas treatment fully dissipates/ has zero residue (which is why dishes are unaffected and are not cleaned an additional time). In the same response on the building safety I proactively included for the couple pricing and availability information for other nice beach properties in the area that could accomdate them should they feel more comfortable to leave. While the condo was perfectly safe I immediately offered a refund so they easily make a choice to truly relax and enjoy their vacation on Maui. I went out of my way to help them. Apparently, after reviewing the information I gave them about the building treatment they must have concluded/agreed that it was safe because they thanked me for my response and information, declined my offer for a refund and said they would like to stay.

A few days later the couple was asked by the property managers to refrain using their front door for a period of two hours while the stone sealer for our walkways was applied and was drying and the managers would personally watch the back/lanai door to ensure no one trespassed while it was unlocked.

The incident with the pool closure was unforseen and unintentional - an accident that happened. Again we tried to provide a remedy. The pool had to be drained following a spillage into the pool of material involved in recoating the natural stone walkways. To show concern and goodwill I then offerred the couple a rebate of $50/night on my rate or once again a refund in full if they decided they wanted to move to a property with a pool. They responded that they preferred to stay, however they also said I now needed to let them stay at no charge or there would be future consequences. When it was clear to me that nothing short of a free stay would be accepted I felt there was no more I could offer.

We strive to ensure great vacations for our guests. Many comments from other visitors will show that we work hard to keep the property well maintained. We will also do our best to reasonably remedy situations. In this case it did not seem we could arrive at an acceptable arrangement and we are sorry for that.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2011

It was right on the beach, however the beach was small. No one was ever on that beach. The condo did need some work, but over all, it was just fine. Not really close to anything, as far as walking goes, but a close drive into the main drag of Kihei. Manager and husband were really nice and helpfull.

  • Stayed: August 2011, travelled with friends
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1  Thank waianaegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2011

Our family has stayed at the Kihei Sands for many years. Our favourite early morning activity is walking up Sugar Beach followed by a swim. The communal BBQ at Kihei Sands is situated right on the patio, 5 steps from the beach. The managers are enthusiastic hosts of pancake breakfasts and potluck dinners which we have heartily enjoyed. Although some might want closer amenities such as a variety of stores and restaurants, we find the slightly more secluded nature of the resort much more to our liking. The drive into the main part of Kihei is about 10-15 mins. Units vary because they are all individually owned. Some have easy access to wifi.

  • Stayed: February 2011, travelled with family
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1  Thank NancyVancouverCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

this was my family's 1st ever trip to Maui and it took us a while to book the place we want to stay because we have a 1 year old daughter so a kitchenette, tiled floors, central location, pool and beach were key pre-requisites..we searched about 12 locations and finally we stumbled upon kihea sands thru a suggestion from my wife's co-worker. to our surprise most of our pre-requisites were satisfied in our search but when we arrived, all the hard work paid off. it was like a home away from home. my wife got to lounge about and enjoy her day in our cozy living room, the pool was literally steps away and we took every chance to play with our daughter in the water.

The condo's are a bit dated but kept up and maintained well by Maureen and her Husband Paul the office managers. They were friendly and very helpful with information about kihea area.

We bbq'd a few times and we were only a 10-20 minute drive to lahaina/k'aanapali or wailea restaurants and shops! very convenient.

the beach was inviting and you can go for an early morning walk to the Farmer's market for fresh fruit or frolic in the ocean with a boogie board or snorkel.
The kitchenette was fully stocked and so we made breakfast, lunch and dinner throughout most of the trip. Parking is free as a guest of the Kihea sands and our neighbors were all families so you really feel comfortable.

if you have a young family or a family of any size, i suggest renting a condo at Kihea Sands to reduce all the stress out of your trip. Aloha and enjoy Maui.

  • Stayed: July 2011, travelled with family
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2  Thank Indotraveller_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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