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Very good
7 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Kihei, Maui, Hawaii

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
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English first
English first
French first
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English first
Angela M
Regina, Canada
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Condo needs a thorough cleaning, fumigating (ants) and new furnishings”
Reviewed 2 April 2015 for a stay in March 2015
1
person found this review helpful

We have rented many condos through VRBO and this unit was by far the worst we have ever stayed in. The reviews we read on-line before booking did not reflect our experience.

Overall the complex is impressive. Beautifully manicured lawns and garden area. Nice BBQ's. Large pool with a hot tub and an on-site Concierge Desk to book tours and the on-site SUP's. The complex overlooks a park with public tennis courts. This unit has fabulous unobstructed ocean views to watch the sunset from the comfort of the lanai.

The positive things are: 1) nice sized unit ~ perfect for two couples, 2) large spacious lanai, 3) lots of fairly good quality towels, and 4) booking process with Kumulani was easy.

Now for the bad:

1) The unit felt grimy. There were layers of dust on the fans, light fixtures, and others areas. The shower and bath tub were stained with soap scum/hard water residue. The carpets need to be shampooed. It looked like the unit had not been thoroughly cleaned for a long time.

2) There were ant traps on the kitchen counter and we did see very tiny ants in the kitchen area. The unit needs to be fumigated.

3) The master bathroom tub/shower faucet was stuck between the tub and shower head. We notified Kumulani, but did not want a repair occuring during our stay so we managed with it because enough water came out of the shower head to shower.

4) The king size bed in the master is sagging in the middle on both sides. It was not very comfortable and needs replacing.

5) The bed linens were thin and worn. They seemed to be of poor quality.

6) The living room sectional couch is different than the on-line photo. Some of the cushions were stained and one was ripped ~ we turned that one over.

7) When we go to Maui, we always keep the doors open to the lanai when we are in the unit. The noise from the pool area echoed up into the lanai, inside the unit and was annoying. It was non-stop all day and into the evening. After 10:00 p.m. when the pool closed it was quiet.

Overall, this unit has been well used and not very well maintained. It is due for a complete renovation including updated appliances, furniture, carpet and paint. We will not be staying here again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Large spacious lanai
Liked least: Cleanliness of the unit
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Reviewed 6 August 2013 for a stay in July 2013

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 Aug 2013
Aloha Lilly,
The staff of Kumulani Vacations & Realty looks forward to helping you plan your future Vacation at the Maui Sunset for you and your family.
Kumulani Vacations & Realty
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Monmouthshire, United Kingdom
Reviewed 28 April 2013 for a stay in April 2013

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
28 Apr 2013
Aloha Valerie,Thank You for taking the time to review your stay at the Maui Sunset. I am pleased that you enjoyed the property. We do aplogize for the condition of the unit upon your arrival. Our houskeeping servicehas been with Kumulani Vacations for a length of time; however a new housekeeper was hired and procedures were not followed so that the unit should have been clean and presentable.The Kumulani Staff hopes you will contact us again for your next Maui Vacation and you will be assured to arrive to a condo that is as you would expect.Mahalo,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
MN, United States
Reviewed 3 March 2013 for a stay in March 2013
1
person found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Calgary, AB, Canada, United States
Reviewed 24 February 2013 for a stay in February 2013
1
person found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MA, United States
Reviewed 3 January 2013 for a stay in January 2013
2
people found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
3 Jan 2013
Dear Mary,I had dropped a new tub stopper off at the condo on the afternoon of December 24th and handed it to one of the kids. All three deliveries to the condo were by me so I cannot explain who would have taken the money from the condo. We did not have any other housekeeping or maintenance requests and I handled the deliveries myself and there was always someone at the condo to receive the items.I am very upset that this incident occurred, but no one from our company would have had any reason to have entered the condo other than myself.Sincerely, David Cudlipp Owner of Kumulani Vacations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
CA, United States
Reviewed 14 January 2013 for a stay in January 2013
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Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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