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“Beautiful location and excellent service”

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Hyatt Regency Maui Resort and Spa
Ranked #15 of 32 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
Farmington, MN USA
2 reviews
“Beautiful location and excellent service”
5 of 5 bubbles Reviewed 22 January 2014

What a beautiful resort. Thanks to Truman and the team at the Hyatt our very large group had an outstanding time. The service was outstanding and everyone was well taken care of.
the location so close to the beach is perfect I would go back to the Hyatt for personal time in a heartbeat.

Room Tip: There is construction near one tower be sure you ask. it wasn't too disturbing but did add some...
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  • Stayed January 2014, travelled on business
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Helpful?
Thank Farmgirltravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 23 January 2014
I'm so happy to hear that you enjoyed your stay. I'm so glad that the hotel's staff took care of you and your group. The hotel truly has exceptional employees who are committed to making your stay memorable. We hope that we can welcome you back soon.

Becky S.-Guest Relations Associate
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5,987 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,312)
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canada
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 21 January 2014

My boyfriend treated me to stay for 3 nights at this hotel for my birthday. This place is amazing, the front desk and other staff are very friendly and helpful. Yes, as mentioned by other reviewers, there are live penguins at this hotel!!! We also saw parrots, flamingos and swans at the property. We stayed on the 4th floor, room 408, that had a partial view of the ocean. Really nice and clean room with lanai. The hotel is right on the beach and within walking distance to the Whalers Village. I had the best birthday gift ever by staying at this hotel. The front desk even gave me a voucher for 2 free Mai Tai drinks when I told her it was my birthday. I would definitely go back to this hotel.

  • Stayed January 2014, travelled as a couple
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Helpful?
2 Thank JABALICanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 23 January 2014
I'm so glad that you enjoyed the hospitality of the hotel staff. We are so happy that we could make this such a memorable birthday. I'm happy that you enjoyed the room and the beautiful view of the ocean. We would love for you to come back soon. Thank you for choosing the Hyatt Regency Maui Resort and Spa.

Becky S.-Guest Relations Associate.
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Southern Wales, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 January 2014 via mobile

After my stay at this hotel I felt compelled to write a review of my satisfaction!

Myself and my wife stayed here for a week as part of our honeymoon and can only describe the place as being "paradise!"

Everything about it was over and above to what I expected. The rooms were cleaned everyday and were of a high standard. The resort itself was also extremely clean and well maintained. From the resident penguins, parrots to koi carp, were very nice touches to the hotel.

It was a 10min walk along the beach path to the mall centre which was filled with shops and the central bus station. It was 4 dollars for a day bus pass and I can recommend you visiting Lahaina town and the last stop at Napili for a walk along the coastal path.

The food in the hotel was lovely although I found it quite expensive.

I used the gym on a few occasions also and was well equipped with cardiovascular machinery aswel as a small selection of free weights.

At the time we visited there was constrction works being carried out adjacent to the hotel but did not effect us as we were in a partial ocean view room the other side of the hotel.
There were no noise issues to report but as said, we were not facing the new build.

Overall the stay was first class and we didnt want to leave! Its a shame we are 16 hours and 3 flights away from there!!

  • Stayed January 2014
    • Value
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Helpful?
3 Thank KWJones11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 22 January 2014
Aloha KWJones11,

Thank you for taking the time to share comments about your recent stay at our Hyatt Regency Maui Resort & Spa. It is great to hear how much you've enjoyed your time with us. I appreciate you choosing our resort for your honeymoon getaway. I am delighted you were able to take a short walk along the beach to enjoy Whaler's Village. Our Executive Chef will be recognized for the excellent food you enjoyed in our restaurants. It will be my pleasure to welcome you back for Anniversary celebrations!

Mahalo,

Nick B. - Guest Relations Associate
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Longmont, Colorado
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 20 January 2014

A lovely hotel located in a primo paradise location with quality extras such as super customer service, exotic gardens and animals, great restaurants, nice shops and a fantastic pool and beach front. It IS dated and there is construction (adding another tower) but it did not detract from our stay. I was there for a conference (held there) in December and we had a lovely stay. There is even a great luau on-site. Things that could be better… updated rooms, healthier menu options at pool restaurant, and less costly lounge chair reservations (WAY over priced). Also - the world does not revolve around time-shares - - it is offensive to have so much of the resort (not the only resort that does this) dedicated to this.

Room Tip: Go for the higher floors with ocean views - and make sure it doesn't face the construction site.
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  • Stayed December 2013, travelled on business
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Helpful?
Thank NAHerbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

Stayed here in July 2013 for the second stop of our honeymoon, and all I can say is wow! What an amazing resort. We didn't want to leave and nowhere else on our stay lived up to this place. The rooms were cleaned every day. We had an amazing mountain and sea view from our balcony. There are various options for food, or you can walk the 15-20 minutes down to Whalers Village for a bit of variety.

It is a must that you eat breakfast at Swan Court, you won't ever eat breakfast in those kind of settings again!

Upon arriving we were made a fuss over as the travel agent had put on our notes that we were honeymooners. We even got a voucher for a free bottle of bubbly and a hand made photo album.

I would absolutely love to go back to this place!

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank jacmr82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 22 January 2014
Dear jacmr82,

Congratulations on your wedding! I'm glad the staff at the Hyatt Regency in Maui were able to make your honeymoon unforgettable. We hope to welcome you back very soon!

Best Regards,
-Paul R.
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Charlestown, Rhode Island
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 January 2014

Great hotel! My parents were fortunate enough to be put up at the Hyatt Regency for 3 nights because their flight had been cancelled and rescheduled. The whole staff, from concierge (Anita is awesome) to pool side servers and everyone else was very nice and friendly. Their room was beautiful and nice and clean. The hotel itself is very grand feeling and really makes you feel like you are on vacation. The pool was the best part! It is an awesome pool area, clean, enormous, fun water slide, great pool servers and close bars. The lounge chairs very comfy and the towels very super soft! Awesome place to stay!

  • Stayed January 2014, travelled with family
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Helpful?
1 Thank courtmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 22 January 2014
Dear courtmm,

I'm happy to hear that they enjoyed their stay with us! Hopefully they will come back and stay with us again very soon.

Thanks,

Danny
Guest Relations Associate
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Auckland, New Zealand
Level Contributor
54 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 17 January 2014

First visit to Maui - Upon checking-in our first room hadn't been wiped down properly or it seems a long time as you could see a film of dust along or the shiny surfaces, also a lot of food crumbs around the desk. Changed room, and the bathroom sink plug became loose, alongside the balcony door lock. Utility guy fixed it.

Pretty broken hotel.

  • Stayed October 2013, travelled with friends
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Helpful?
2 Thank sleepyash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattMauiGirl, Manager at Hyatt Regency Maui Resort and Spa, responded to this review, 20 January 2014
Aloha SleepyAsh - Thank you for taking the time to review our hotel. Your feed back has been passed a long in our review meetings as we see this as an opportunity to enhance our resort and improve for guests future stay. I hope you had a wonderful time in Maui overall and our staff was enjoyable. Thank you again for your time!
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Additional Information about Hyatt Regency Maui Resort and Spa

Property: Hyatt Regency Maui Resort and Spa
Address: 200 Nohea Kai Drive, Kaanapali Beach Resort, Lahaina, Maui, HI 96761-1985
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Lahaina
#5 Top resorts Hotel in Lahaina
#5 Luxury Hotel in Lahaina
#11 Spa Hotel in Lahaina
#12 Family Hotel in Lahaina
#14 On the Beach Hotel in Lahaina
#15 Romantic Hotel in Lahaina
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hyatt Regency Maui Resort and Spa 4*
Number of rooms: 806
Official Description (provided by the hotel):
Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 806 guestrooms, including 31 renovated suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, 24-hour athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate. ... more   less 
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Also Known As:
Hyatt Regency Maui Hotel Lahaina
Hyatt Lahaina
Hyatt Regency Maui Resort Spa
Hyatt Regency Lahaina
Hyatt Regency Maui Resort And Spa Lahaina

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