We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Hotel lots of construction”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hyatt Regency Maui Resort and Spa
Ranked #15 of 32 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
Half Moon Bay, California, United States
Level 6 Contributor
188 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Good Hotel lots of construction”
Reviewed 3 September 2014

I will give it 4 when the construction is over. Like everything else in Hawaii the Hyatt is catching up with the Time Share business and thus there is a huge construction project going on and will be for some time to come. i would say 3 1/2 for now, but you get a good quality hotel, the service is really 5 star, so maybe I should have given it 4...anyhow, you cannot go wrong. My real grip is that the walk to Black Rock and the other parts of the beach are so far. I would still rather stay at the marriott, but you know you get an awesome pool, good service and a very fancy lobby.

Room Tip: Check to see if you are paying full fare you do NOT want to face the construction. If you want a hug...
See more room tips
Green Features: Very friendly I would think. They do the typical hang up your towels and such and seem to have it wired. The hotel itself is not new but they seem to have caught up.
  • Stayed September 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Badq45t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 14 November 2014
Aloha Badq45t,

Thanks for taking the time to share feedback on your recent stay at Hyatt Regency Maui Resort & Spa. I am so thrilled to hear you really enjoyed your stay at this location and about the awesome customer service you were provided. We will be sure to thank our team members for their efforts and I know they look forward to welcoming you back soon.

Warm regards,

Drew D.-Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

6,249 reviews from our community

Traveller rating
    3,056
    1,785
    838
    380
    190
See reviews for
1,752
2,989
86
419
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,335)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 September 2014 via mobile

This is a beautiful hotel but stay away from the "obstructed view" rooms. The construction workers were waiving at us in our room.
I would not stay in kanapali again as it was so packed. It felt like a big city thrown on a tiny island. The wait times were long for restsurants and it didn't feel like a relaxing Hawaiian vacation. I would chose Wailea instead.

Stayed July 2014
Helpful?
1 Thank OntheMove77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 14 November 2014
Good Evening OntheMove77,

Appreciate you going out of your way to share your thoughts on your recent stay at Hyatt Regency Maui Resort & Spa. Thank you for your kind words about our property and the tips you have provided our future guests. I am sorry to hear this visit wasn't as relaxing as it could have been due to the city being so crowded. We do have a new location in Wailea! Andaz Maui, make sure you check it out for your return visit to Maui.

Warm regards,

Drew D.-Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, California
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2014

We celebrated our September birthdays in September in Maui Hawaii and visited a long time childhood friend whom I have not seen for over 40 years. We enjoyed our very special birthdays on a beautiful island

Room Tip: Very relaxing and lots to do in the hotel
See more room tips
Green Features: Linens changed only of guest request it by placing the card on the pillows requesting a change of linens
  • Stayed September 2014, travelled as a couple
    • Sleep Quality
    • Service
Helpful?
1 Thank May P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 14 November 2014
Good Evening May P,

Thank you for celebrating your birthdays with us at Hyatt Regency Maui Resort & Spa. I am so happy to hear you really enjoyed this time with us and we look forward to welcoming you back on future birthdays.

Safe Travels,

Drew D.-Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copiague, New York
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 September 2014

My wife and I went to this hotel this past June and had a wonderful time. The staff is great, rooms are very nice and well kept. The property is beautiful and the location is near Lahaina so easy to get to restaurants and shopping.

Room Tip: We had an ocean view on the first floor not far from the lobby.
See more room tips
Green Features: I found that Hawaii is pro environment so all hotels, shops and restaurants have recycle bins and cans located everywhere.
  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review, 21 October 2014
I am glad that you were able to enjoy our hotel with a beautiful view! The staff prides itself on trying to be the best, and I will make sure they are recognized for their hard work. Come back to visit us again soon!


-Cassie B
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 September 2014

Our family stayed here late August. Got good deal from Costco and read other reviews prior to booking and decided that reviews were primarily good. Having never been to Maui I really didn't have a sense of where the good beaches were, where the good locations were, so in hindsight I think I would not stay at this hotel again because there is not a good beach for swimming in front of the hotel. Although the literally ocean front location is good, the fact that we couldn't swim was a negative. Other little things that added up to a 4: rather worn structure- dirt in corners of bathroom floor, old style decor ( despite recent renovation) towels that did not march in size ( some old, some newer), amenities ( soap, shampoo, etc) somewhat lackluster, public areas with walls that were dirty, nicked, etc, stained/ dirty public space and elevator carpets, shower curtains (not glass enclosures) and to top it off, one morning, a cockroach running up a wall next to my husband at breakfast!! Positives: very nice staff, beautiful location ( despite beach issue) great pool for adults and kids, decently good food. We spent a lot of money to stay at this hotel. Next time, we will choose a different location in Maui with a swimmable/ snorkeling beach, and perhaps spend a bit more.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 14 November 2014
Aloha Susan P,

Appreciate you going out of your way to share feedback on your past visit to Hyatt Regency Maui Resort & Spa. It is very disheartening to hear that you will not be returning to this location on your next vacation due to the lack of housekeeping and location. I am very sorry to hear these things did ultimately put a stress on your vacation. I have forwarded your comments and concerns to our executive management to ensure these things can be resolved in a prompt manner. Again, thank you for visiting us and we look forward to welcoming you back.

Warm regards,

Drew D.-Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2014

Spent five wonderful days/nights at the Hyatt Maui (August 26-31, 2014) for my birthday. It was my fifth time in Maui and the first for my friend. We were upgraded to a partial oceanview room on the second floor. (I usually prefer a higher floor, but this one was just fine.) The room was large, clean and nicely appointed and had a large flat screen television (but who comes to Maui to watch TV?!) The balcony was a little small, but we did not spend much time there. The staff was smiling and always helpful. We loved the view from the breakfast area each morning. The food was delicious with a good array of choices. My favorites were the potatoes and the guava pancakes! My friend and I took advantage of some of the hotel's on-site activities: enjoyed the informative nature walk around the grounds to observe the wildlife, loved the Friday craft fair (I purchased a handmade gardenia flower from Ane at the Lei Pua table and have received many compliments on it), and we very much enjoyed the Drums of the Pacific Luau. The ladies at the concierge desk, Courtney(?) and Rita, were very helpful with securing our off-site activities and suggesting good restaurants in the area. I usually prefer to stay in a condo during my Maui visits, but the stay at this hotel was quite pleasant and the extra perks added to the enjoyment. All in all, our stay was perfect and there were no negatives. Great job, Hyatt!!

  • Stayed August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank CynthiaDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 14 November 2014
Aloha CynthiaDH,

Thank you for being our guest for your birthday! We really appreciate your kind comments about your recent stay at Hyatt Regency Maui Resort & Spa. It is so awesome to hear about all the great amenities you took advantage of during this stay and we will be sure to thank our team members, including Courtney and Rita for their great customer service skills. We cannot wait to welcome you back on your next trip to Hawaii.

Warm regards,

Drew D.-Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Providence, Rhode Island, United States
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 September 2014

Great service, convenient location, rooms were very clean. Only down side was construction was going on while there so early morning noise was par for the course. Loved the beach & walk way to other hotels & beaches along Lahaina. Beautiful golf course right across the street. Would definitely recommend & stay there again

Room Tip: Try to get the waterview rooms if possible.
See more room tips
  • Stayed October 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review, 14 November 2014
Greetings Brian D,

Thank you so much for your loyalty to the Hyatt brand! I am so thrilled to hear about your recent vacation to Hyatt Regency Maui Resort & Spa and the great service and amenities you received. Thank you for giving our future guests an idea of what to expect when they stay with us. I cannot wait to welcome you back on your next trip to Maui.

Warm regards,

Drew D.-Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Lahaina
23.1 mi away
Fairmont Kea Lani, Maui
0.8 mi away
Kaanapali Beach Hotel
Kaanapali Beach Hotel
#14 of 32 in Lahaina
4,036 reviews
0.5 mi away
Westin Maui Resort And Spa
Show Prices
Show Prices
Show Prices
1.0 mi away
Sheraton Maui Resort & Spa
1.7 mi away
The Westin Kaanapali Ocean Resort Villas
1.3 mi away
Royal Lahaina Resort
Royal Lahaina Resort
#18 of 32 in Lahaina
4,004 reviews
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency Maui Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Maui Resort and Spa

Property: Hyatt Regency Maui Resort and Spa
Address: 200 Nohea Kai Drive, Kaanapali Beach Resort, Lahaina, Maui, HI 96761-1985
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Lahaina
#5 Top resorts Hotel in Lahaina
#5 Luxury Hotel in Lahaina
#10 Spa Hotel in Lahaina
#12 Family Hotel in Lahaina
#14 On the Beach Hotel in Lahaina
#15 Romantic Hotel in Lahaina
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hyatt Regency Maui Resort and Spa 4*
Number of rooms: 806
Official Description (provided by the hotel):
Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 806 guestrooms, including 31 renovated suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, 24-hour athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Expedia, Priceline, Odigeo, Ebookers, Southall Travel, Evoline ltd, Cancelon and getaroom.com so you can book your Hyatt Regency Maui Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Maui Hotel Lahaina
Hyatt Lahaina
Hyatt Regency Maui Resort Spa
Hyatt Regency Lahaina
Hyatt Regency Maui Resort And Spa Lahaina

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing