We last stayed at this hotel in 1988. It has been refurbished. Of the three hotels at which we stayed during our 15 day Hawaiian vacation, this was by far p, at least initially, our least favorite. Our original room was small with a tiny ocean view from our lanai. I had requested a free upgrade, since we were returning guests...26 years ago. We had not been to Maui since 1988.
I called the front desk, to state my displeasure with the room, and the fact that we did not receive a free upgrade as requested over the months since our reservation. I asked to speak to the manager. After some back and forth, we were offered an ocean front on the first floor. I usually don't like the first floor for security reasons. We saw the room, found it so much bigger and better, and made the switch. I thanked the manager, Salome, for providing the upgrade.
The first floor worked out very well. It was very convenient to step out to the beach, and we didn't have to deal with the quirky elevators at the far end of the hall.
Breakfast was included. I didn't quite understand why after we saw the host/hostess, showed them our vouchers, everyone had to wait in a small lounge to be seated. The restaurant was nearly empty. This was a buffet breakfast, where we serve ourselves. The waiter, any waiter, can bring you your coffee or tea. No need to wait.
There was a fee to park. $17/day. The fee for lounges, cabanas, and umbrellas were discounted for hotel guests. Very reasonable. We paid less than $22 for a cabana with two padded lounge chairs.
Wine at the bar was a ridiculously low $4 a glass! I believe last call was at ten. Early for us.
Be carefully in the water. The surf can be dangerous.
We told the desk when we checked in that we would celebrating our 42nd anniversary. We gave them the date, the desk marked it down, and promised a bottle of champagne. Our anniversary came and went. No champagne. However, miraculously, a bottle of champagne appeared in our refrigerator at ap 1pm. Now that was very nice, oops, but I have to drive to the airport in a few hours. I can't be drunk on champagne! We shared the bottle with others on the beach.
Our flight to Phoenix and Boston wasn't leaving until 10:30 pm. I asked what was the latest check out time we could have. We paid an extra $90 and had the room until 6pm. We had to check the day before to make sure it was available. We spent the day at the beach, and we're able to shower before heading to the airport.
Would I stay again? I believe I would if provided a free upgrade again. Hotels should provide extras for their returning guests. If not, why return? I thank Salome again for that wonderful free upgrade.
- Official Description (provided by the hotel):
- Surround yourself with aloha on one of Maui's most beautiful beaches...At Hawaii's Most Hawaiian Hotel! Located on golden sand next to the clear blue waters of Ka'anapali, all rooms have balconies overlooking lush tropical gardens, inviting you to relax to the sound of gentle surf and cool tradewinds. Award winning dining, shopping and recreation are on hand or close by. Here you'll discover the best in Hawaiian culture and family-style hospitality - truly aloha at its best! ... more less
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- Also Known As:
- Ka Anapali Beach Hotel
- Hotel Ka Anapali Beach
- Kaanapali Beach Hotel Maui/Lahaina