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“Always a pleasure! Great vacation spot for our wedding guests.”

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Best Western Pioneer Inn
Ranked #11 of 32 Hotels in Lahaina
Certificate of Excellence
Vancouver, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Always a pleasure! Great vacation spot for our wedding guests.”
Reviewed 31 August 2011

The Pioneer Inn is a lovely hotel in the heart of Lahaina. We had stayed here before and had experienced great service and a nice visit, so we decided to have our friends and families stay here with us for our Maui wedding celebration (our wedding was at the Five Palms in Kihei, a beautiful restaurant, but we wanted to stay in Lahaina because it would be much more fun overall for the rest of the trip). At the Pioneer Inn, we had rooms overlooking the Banyon Tree and rooms overlooking the courtyard, both were pleasant and no street noise issues, particularly with the AC running - we didn't hear a thing. We all loved having a little fridge in our rooms, we made good use of them. Sitting out on the lanais was a great evening activity, just watching town activity, but once our door was closed we didn't hear a thing. Having rooms next to friends was kind of like a suite but with more privacy, because we could easily hop the lanai railing to get from room to room (Steeple Chase!). The staff is friendly and helpful, the cleaning staff did a great job, we had no complaints in our group of 17 people. Just lots of happy guests all round. Our guests from Canada, USA, and UK all loved the Pioneer Inn.
This hotel is not as fancy as resorts in Kaanapali, but it you ask us, it is a lot more fun, has much more character and it is better to be in the heart of Lahaina than in the sterile resort environment that costs 3x the price.
The breakfasts (and dinners) that we had were super tasty and good value. Many great activities leave from the harbour (right out front) or if we went to hang out down the beach it is just a short walk to great spots for swimming and laying about the sand. The restaurants and shops in the area are fantastic, we really recommend trying the ribs at Mai Tais restaurant and checking out the Five Palms restaurant too (they have a new location in Lahaina).
Reading some of these reviews, I found it unfortunate that people felt their room was muggy (it is Hawaii after all but they obviously didn't turn on the AC), or that one had to climb on a chair to reach the air conditioner. All rooms we used (9 reservations) had remote control devices for the air conditioners. They are set out on the dresser with the TV remote. Worth note, these guys keep their furniture clean. I don't always unpack my luggage and use the dresser, but after close inspection I was happy to do so at the Pioneer Inn. My ONLY request would be that they add a bathroom fan. When we first entered the room, it didn't have AC cranked (understandably), so it was muggy - I don't know that I'd hold this against them since every hotel I've ever been to requires that you turn on your own AC when you enter the room. Within five minutes of AC the room is comfortably cool, a nice respite each time we came home from shopping, beach, meals, events. No complaints from us, we love this place and will certainly be back, as will many of our friends and family members. Excellent value, great service, and loads of charm.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank TheGoodtymes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Honolulu, Hawaii
Level 5 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 August 2011

Great location, we will definitely stay there again.. Free parking, great staff and they will give you discount on onsite restaurant..

Room Tip: no elevator, reserve the room facing the pool, its quiet
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  • Stayed August 2011, travelled as a couple
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Thank BumBleB83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florence, Kentucky
Level 6 Contributor
144 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 20 August 2011

I had never been to Maui before and picked the Pioneer Inn based on the reviews on Trip Advisor. This hotel is not for you if you're looking for a resort setting. Try Kaanapali up the coast instead. What you will get here is a historic hotel with a lot of character that is well run and very clean. The Pioneer Inn is in the middle of everything and although I had a corner room for 9 days facing the street and harbour, I did not experience a noise problem. There's only 33 rooms in the hotel so there's a cozy atmosphere and both Katherine and Ann on the front desk were always great to deal with. The hotel owner lives on-site and it's obvious both the hotel and restaurant are tightly run operations. I patronized the restaurant numerous times because it was fairly priced (15% discount provided by the hotel) and the service and food were always perfect. If you want to travel to some of the other islands, ferries to Lanai and Molokai leave from right outside the front door. There are also companies offering parasailing, diving, deep sea fishing, submarine rides and so on as well. Maui has a pretty good bus system and the bus station is a minute walk from the hotel. It's possible to go to Kahului for a $1 or all over on 10 routes with a $2 day pass. I would not hesitate to stay here again.

  • Stayed August 2011, travelled solo
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    • Sleep Quality
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Helpful?
1 Thank KentuckyColonel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 August 2011

We stayed one night in this hotel at the habour. It is a older hotel but it is clean and well kept. This hotel is well liked. Shops and nice restaurant on site and nice view of harbour. Not as expensive as hotels in the Ka'anapali area, but very close only 5-10 minute drive. I would recommend staying here for anyone who has a tight budget. If you want clean nice rooms without being really fancy this is your place. Would stay there again

  • Stayed August 2011, travelled with family
    • Value
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Helpful?
1 Thank HawaiiGirl05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 August 2011

The Pioneer Inn is a historic hotel right in the middle of honky-tonk Lahaina, Maui, a former whaling town. It is in a block of buildings that forms a hollow square, containing shops on two sides and a restaurant as well as the hotel. Our room was on the second floor facing the courtyard. It had a balcony with table and chairs from which we enjoyed the courtyard, which contained a nice swimming pool in the midst of beautiful plantings. The room was nicely furnished, with a comfortable bed. Some might call it small, but remember that this is a historic building. The bathroom had excellent, stylish fixtures, and the best hotel towels we encountered in our nine days in the islands. The wharf was right across the street, for those who wanted boat rides or snorkeling trips, and a beach was next door. A huge variety of restaurants and shops is within walking distance. Despite the throngs of people on the sidewalks at night, the inside rooms had no noise problem at all. The desk clerk was very friendly and helpful when we had questions. Free parking is available a short block away. We loved the old-fashioned atmosphere of this hotel and will definitely stay there again if/when we return to Lahaina. We would rather stay there than at the upscale resorts up the road in Kaanapali.

Room Tip: Courtyard rooms are quiet and the courtyard is very pretty.
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  • Stayed August 2011, travelled as a couple
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Helpful?
2 Thank KYProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2011

Ideally situated right in the heart of Lahaina. Our lanai overlooked the park and banyan tree. We could also see the harbor. Can walk to all the shops and restaurants. Enjoyed a few mangos in the courtyard. Front desk could have been more knowledgeable. The room was nice, pretty much what I expected for a historic hotel which is just what I was looking for. Breakfast at the restaurant was very good!

  • Stayed June 2011, travelled as a couple
    • Value
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Helpful?
Thank My4sons65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strathmore, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2011

Booked it as a reward stay for 3 nights with my wife. Small room, muggy smell, kind of mildewy. A note on the night stand said they will fumigate the next day and to please let the exterminators into the room. Noisy and busy area, the birds make such a noise starting around 5am. Not much chance to change anything when you arrive at 1am. We left in the morning to find the new hotel after a breakfast in the on site restaurant, which was actually very good.

Room Tip: Stay away from this hotel.
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  • Stayed July 2011, travelled as a couple
    • Value
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Helpful?
Thank Instalater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Pioneer Inn

Property: Best Western Pioneer Inn
Address: 658 Wharf St, Lahaina, Maui, HI 96761-1266
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#1 Best Value Hotel in Lahaina
#5 Business Hotel in Lahaina
#10 Romantic Hotel in Lahaina
#17 Family Hotel in Lahaina
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Pioneer Inn 3*
Number of rooms: 34
Official Description (provided by the hotel):
When you visit historic Lahaina, treat yourself to the hospitatlity of Hawaii's plantation era while enjoying all the comfort and convenience of the Best Western Pioneer Inn. Although the exterior faithfully preserves this historical hotel, inside and around the grounds, visitors will enjoy up to date accomodations and facilities. Guests are surrounded by constant reminders of Hawaii's special beauty and will find the Inn's staff as warm and hospitable as a gentle island tradewind. ... more   less 
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Also Known As:
Best Western Pioneer Hotel Lahaina
Best Western Lahaina
Lahaina Best Western
Best Western Pioneer Inn Maui/Lahaina

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