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“I liked it so much I came back with my family”

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BEST WESTERN Pioneer Inn
Ranked #11 of 32 Hotels in Lahaina
Certificate of Excellence
Austin, Texas
Level Contributor
5 reviews
“I liked it so much I came back with my family”
4 of 5 bubbles Reviewed 2 August 2014

A couple years ago I stayed at the Pioneer Inn on a school trip. I enjoyed staying there so much that I felt necessary to bring my family there when we traveled to Maui last week.

The Pioneer Inn is an affordable place to stay with cozy, clean rooms. You'll see everyone on Tripadvisor talking about it's good location - and that's absolutely right. It is situated right on the Front Street with all its attractions in downtown Lahaina (my favorite city in Maui). It's also conveniently placed next to the boat harbor, making it literally a walk out the front door to get on any of the boats that leave from the harbor. The Pioneer Inn Grill is also right next to the hotel, and offers a nice meal and happy hour.

One thing I wanted to mention about the Pioneer Inn - they have truly awesome service. Because it is a rather small hotel, you will certainly feel welcomed talking to any of the people that work at the front desk. I also want to thank them for taking the effort to pick up the t-shirt I left at the grill and figure out that it belonged to us. They had it at the front desk waiting for when we checked out - that really made me smile after I had spent a ton of time looking for it as I was packing to head out!

If you plan to stay here, please know that you will not be staying at a resort that you might find in Kaanapali or Wailea. You will not have a huge room and pompous luxury. The beaches within walking distance are really not that great compared to the other beaches on Maui (although there is some great surfing on the other side of the boat harbor). However, you are in downtown Lahaina, which offers more than enough activities that you will find enjoyable.

We stayed 2 days there on our 8-day trip and explored downtown in addition to hiking Haleakala. It's certainly a place worth staying at again, as I found this time. The history of the hotel makes it even more interesting. I wouldn't recommend staying there for an entire vacation to Maui, but if you are someone interested in being in the heart of action in Lahaina, you will certainly not go wrong with staying here. I had great memories there 2 years ago and some great ones this past week!

Room Tip: Rooms facing Front St might be noisy in the evening. There is a parrot stand nearby and you may hear...
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hulagirl1, Owner at BEST WESTERN Pioneer Inn, responded to this review, 5 August 2014
Matthew:
Thank you for coming back to see us again after coming with the high school group. We miss our dear friend, but are happy to have his friends come and stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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853 reviews from our community

Traveller rating
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132
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (194)
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English first
Kauai, Hawaii
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

The rooms are clean, but really tiny. This is not a resort, it is a place to rest your head between trips to Lanai and Moloniki. It is also right across the street from the Banyon Tree (super cool) and off Front Street, so easy access to shopping and restaurants. Do not recommend spending your entire vacation here, but a couple of nights could be a perfect fit.

Room Tip: courtyard/pool side is quiet. Street side affords more people watching, but can be loud.
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank tiggerblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
east coast fla
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 July 2014

Stayed a couple days at the Pioneer while visiting Maui.
Had a great time. Older place with a lot of history. Nice rooms, clean, well manitained. Bathrooms also. Right on Front Street and overlooking the harbour.
Lots of places to eat but we opted for the in house restaurant. We were lucky enough to enjoy the sounds of Maui Underground while we enjoyed happy hour and dinner. Awesome 3 pc band.
Thanks to Mark and Ann at the front desk for all the great service.We will be back.
See Scott at Outrageous Surf shop next to Burger King. He set me up for a fun session at Breakwall while my board was on the other side of the island.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Glen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 21 July 2014

This is a nice place to hang your head and is also very close to all the action for Lahaina that is. Love the outside lanai rooms best as they allow you to people watch. The rooms are well equipped and bathrooms appear to be remodeled. We have stayed her a bazzilion times and would do so again in a heart beat.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank 963dianew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Worth, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 July 2014

We were extremely satisfied with this Best Western. The staff were all extremely knowledgeable of the area, transportation and activities. They were all friendly and helpful. Katherine is absolutely wonderful, enthusiastic and informative. We were thrilled with her insight. The location is perfect for boat trips, Roberts bus or coaches etc. We walked a few feet to take the Reef Diver (semi-sub) and the ferry to Lanai. I have arthritis and osteopenia. The bed was extremely comfortable. The TV, internet and balcony amenities were a big plus. Our only complaint was the bathroom louver door which did not offer complete sound privacy while in the bathroom.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hulagirl1, Owner at BEST WESTERN Pioneer Inn, responded to this review, 5 August 2014
Karen:
Thank you for staying at our historic inn. We are glad that you enjoyed our beds, we have taken great pains to get comfortable ones. We will investigate what we can do about our bathroom doors while retaining the historic nature of the structure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 17 July 2014 via mobile

After the Trilogy ship informed us no snorkeling trip today due to ocean condition which they knew about for last 3 days we went for heavenly breakfast at Pioneer inn. It lifted our palate as well as spirit not to forget about lovely service. We loved it . Thank you

  • Stayed July 2014
    • Location
    • Cleanliness
Helpful?
Thank travelwithkids0002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellevue, Washington
Level Contributor
131 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 17 July 2014 via mobile

We stayed at the Pioneer Inn for one night a couple of days ago. This hotel is located just across from the ferry pier to Lanai. The location is great as it is at the center of Lahaina. The hotel it self is aging and the building is over a century old. The room are small but quite nicely furnished though. There is no elevator and all the rooms are on the second floor. You also have to park your car in a parking lot a block across the street from the hotel. Thus, take note of these potential inconveniences. There is a restaurant on site. The prices are reasonable but food is average.

Stayed July 2014, travelled as a couple
Helpful?
4 Thank Bread69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Pioneer Inn

Property: BEST WESTERN Pioneer Inn
Address: 658 Wharf St, Lahaina, Maui, HI 96761-1266
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#1 Best Value Hotel in Lahaina
#5 Business Hotel in Lahaina
#10 Romantic Hotel in Lahaina
#17 Family Hotel in Lahaina
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN Pioneer Inn 3*
Number of rooms: 34
Official Description (provided by the hotel):
When you visit historic Lahaina, treat yourself to the hospitatlity of Hawaii's plantation era while enjoying all the comfort and convenience of the Best Western Pioneer Inn. Although the exterior faithfully preserves this historical hotel, inside and around the grounds, visitors will enjoy up to date accomodations and facilities. Guests are surrounded by constant reminders of Hawaii's special beauty and will find the Inn's staff as warm and hospitable as a gentle island tradewind. ... more   less 
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Also Known As:
Best Western Pioneer Hotel Lahaina
Best Western Lahaina
Lahaina Best Western
BEST WESTERN Pioneer Inn Maui/Lahaina

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