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“Nice Combination of Home and Getaway” 4 of 5 bubbles
Review of Aston at The Whaler on Kaanapali Beach

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Aston at The Whaler on Kaanapali Beach
Ranked #7 of 31 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
Los Angeles, California
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Nice Combination of Home and Getaway”
4 of 5 bubbles Reviewed 3 August 2011

My husband and I booked a studio unit at the Whaler through homeaway.com. We wanted to stay in the Ka'anapali area (this was a honeymoon re-do for us), but couldn't afford the more expensive hotels. This seemed like a perfect option for us - the unit had a kitchen, so we were able to eat breakfast in the room, and the price was right for the area.

When we pulled up, we noticed that the scale of this resort was much smaller that that of the others along the beach. It was a neat little property - nicely kept, with beautiful flowers. The lobby was very small, and the concierge desk was empty as often as it was occupied. The car park was self-serve. We were able to find parking every day but one, and then on that day they directed use to another lot onsite, though further away. The pool was small, and there were no where near enough chairs to lounge on. However, the beach right in front of the hotel was perfect for sunbathing and swimming. The hotel was a very short walk to Black Rock, which was great for snorkeling, and which had a nightly show in which a man blows a conch and then jumps off the cliff. The hotel is also RIGHT NEXT to Whaler's Village, which had lots of restaurants and shopping.

The room was beautiful. The bed was comfortable and large. The balconies all have at least a partial ocean view, and we enjoyed eating our breakfast on the lanai every morning. Our balcony did face another hotel, which was a little awkward at times, but nothing the curtains couldn't fix. The kitchen was perfect for what we were looking for - we were able to cook every morning, and even one night.

We would definitely stay here again. The location and the comfort factor made up for the few areas they were lacking.

Room Tip: There is a map of the property on the website - choose carefully for ocean views.
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  • Stayed November 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank alebetsamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (305)
Date | Rating
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English first
Oregon
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 3 August 2011

We were in Tower I room 219. Our one bedroom condo was perfect for our family of four. There was a separate bedroom with king bed, a twin bed in a small area that is in sort of an alcove/ dressing area and a queen bed in living room. Each bed area has it's own TV. Doors to bedroom and alcove create privacy. There was also a portable bed in the closet.
The room was spacious and clean. kitchen was well stocked with whatever we needed to
cook meals. Additionally, there were beach chairs and a cooler for our use.

At first I was disappointed that we were not up higher, until I went out onto lani and realized that the palm trees out front made the balcony very private. We could see and enjoy the ocean but did not feel on display for others.

The buildings are under construction and while we were here tower One having a lot of work done. The drilling, scraping and jackhammers started at 8:00 am ever morning and went until 5 pm. The buildings are made of concrete so when they drill it reverberates through the entire building. If they are working near your unit and you are inside you will hear it and it gets old quickly! On day three we went and bought earplugs we could use if we wanted to sleep in or be inside and read- that helped ( construction was right on the floor above us) If you are on the go, or spend most of the day gone you may not be bothered by construction.

Whalers Village next door is convienent for shopping and dining ( Hula Grill is very good). Safeway is also close by 5 minute drive and next to Safeway you will find LuLu's which has amazing eggs Benedict with crab cakes- so good!

All in all we would recommend this property for location and accommodations. If not for the construction it would have been perfect.



The grounds and

Room Tip: Ask them to put you away from construction
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  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Shelly97060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 July 2011

The Whaler property is on one of the most beautiful beaches in Hawaii. I rent from VRBO and rent directly from the owner. This gives you the opportunity to see pictures of the actual unit that you will be getting. I have rented the same unit for the past three years. It is like a home away from home. The Whaler is right next to Whalers Village which has shops and restaurants , our favorite is Leilani's for an amazing dinner with sunset views. The Whaler is undergoing a renovation project on the outside lanais that is not bothersome at all. If you spend the day on the beach or traveling around Maui, you will hardly notice. The best thing is that most of the owners have dropped their rental prices for the "inconvenience". The renovation is scheduled to be completed by Feb 2012.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank kjoy524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Ramon, California
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 27 July 2011

We had a great stay at the Whaler. At first we were assigned a studio unit in tower 2, overlooking the roof lines of the shops at Whaler's Village, with a scant view of the ocean from the lani, even though it was considered an ocean view. The unit was beautifully decorated - we just didn't like the location. Leilani at the front desk was very helpful - she let us check out another studio unit, overlooking the central courtyard and swimming pool, and it had an expansive view of the ocean from the lani. Although this unit was a little more dated, and came with a murphy bed, we preferred it over the updated unit - for us, the view was more important than the decor. Renovations in tower 1 began every morning at 8 a.m. - the noise was noticeable, but it didn't bother us - we were out and about most of the day and the construction work ceased by 5 p.m. One advantage of the construction work - with so many unoccupied units at the moment, parking in the garage was a breeze - lots of available parking spaces! In summary, if you don't mind a little noise and random room decor and still be on a beautiful beach in Maui - the Whaler works. If you're looking for a quiet getaway in a beautifully appointed room with lots of personal attention, look elsewhere.

Room Tip: Best views are from rooms facing the courtyard,
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  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kt149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 July 2011

We just got back from our honeymoon and stayed in a studio on the first floor. The studio was recently upgraded and it was very nice. The studio itself was much more spacious when compared to other nearby hotels. There was a separate bathroom and fully equipped kitchen. If we were going back to maui anytime soon, I would definitely stay here again. The staff was very friendly and went out of their way to help us. Being on the first floor meant no elevators or anything to get outside. There was construction going on and a few times it got loud while sitting at the pool. But overall, the construction really didn't bother us. The beach is steps from the hotel, making it very convenient and the famous black rock beach was a five minute walk. Black rock has amazing snorkeling with lots of tropical fish and giant hawaiian honu sea turtles. Whaler's village is just next door. We ate at Leilani's several times and Hula Grill once. Leilani's has a great taco special on Tuesday's. The town of Lahaina(shops, restaurants, etc.) is about a ten minute drive from the Whaler. There are tennis courts on site as well as a fitness center with lots of equipment. There is also a nice hottub right next to the pool. The sunset views from the walkway just behind the hotel were astounding. I highly recommend this hotel to others going to Maui.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank pghuser111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, AZ
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 21 July 2011

We stayed in room 657 and rented through VRBO (first time and easy). We usually stay in resort hotel rooms instead of condos, so this was a first for our family. We all know that Hawaii is very particular about five people in hotel resort room. When the kids were young, we could do it. But now that they are older we needed more space. That is what i like about this condo. There was a separate bedroom with a door, In the living area was a large sofa bed and a twin rollaway. The view was pretty of the ocean and you could see the ocean sitting on the couch in the living room and the patio.. The patio is very large with chairs. This is on the sixth floor. Not too high or low. Want to go to the beach? You walk out your room , walk a few steps to the elevator, walk out the door to the pool and beach. I would say convenience is very good. The owner has backpack beach chairs in the room. Easy. The Whaler beach hut is right as you walk out to the beach for umbrella renting. It can be windy so we had a professional put the umbrella in. Tip: Afternoon only umbrella was $10.00. We spent every afternoon on the beach after our Maui activities. Basically, if you don't want to walk far to get beached, this is the hotel for you. Great beach in front of the hotel. Sandy, but beware of the 6th or 7th wave set. Small and then kapow!! You could spend all day just being entertained on the beach . Very exciting and as long as you know the risks in the ocean- very fun. Teenagers loved it. You can walk to black rock to snorkel. But the best snorkel was in north west maui at the Honolou Bay?? It is where some boats take people but you can drive there, and walk through a jungle road, and snorkel away. Great fish. Probably only good in the summer. Winter may be too harsh. Liked the Hula Grill next door, the Whaler shopping next door, Starbucks at the Westin a little walk down the boardwalk, coffee at the Kaanapali beach hotel next door (small shop in front of lobby), magic show at Kaanapali (expensive and old fashion magic), always the Napili Shores breakfast-Gazebo, Longhi breakfast in Lahaina, boardgames in the condo were a hit. We travel to bond with our family. This was just the ticket.

Stayed July 2011, travelled with family
Helpful?
6 Thank familyforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Menifee, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 6 July 2011

I was very nervous after reading the reviews on this place. I was afraid I was going to get stuck with one of the horrible rooms some people did. However, when we walked into our studio we were very surprised! Our room was nicely upgraded. The only downside was a mold/mildew smell. The beautiful grounds are kept up. The pool and spa are nice. Yes, there is some major construction going on but we weren't bothered by it. Whenever they were doing the construction we weren't in our room anyway. One thing though...if you got a ocean front room you might want to reconsider getting just an ocean view room because there are scaffolds blocking your view.

Now for the bad parts...the woman working the concierge is VERY rude!!! No aloha spirit there! My husband went down to the front desk to see if he could get a voucher/receipt printed for a parasailing reservation we made online (you get a discount if you reserve online). However, it would have been $7 (or something crazy) for them to print it. So, the lady at the front desk said that the concierge could help him. My husband explained to her how he wanted to get the online discount and she said she could help him. She called the parasailing place and began making reservations for him. However, when he was told the total he said that it was the same price as just calling and making the reservations...not with the discount. She then very rudely said to the parasailing person, "Nevermind! He's going to do it himself!" then HUNG UP on them and then RIPPED UP the peice of paper that she had written down his information on right IN FRONT of him!!!! How incredibly RUDE!!! My husband walked away and then went to the lady at the front desk and told her they need to get a new concierge but the front desk lady seemed to be "whatever" about it. The $12 per day parking, the concierge lady, and the lack of caring by the front desk lady in the situation is what is making us consider not staying here the next time we are in Maui.

P.S. The front desk guy, Ron, is amazing!!! Very accomadating and full of aloha spirt! Thanks Ron!

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank breleficent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aston at The Whaler on Kaanapali Beach

Property: Aston at The Whaler on Kaanapali Beach
Address: 2481 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1910
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Lahaina
#5 Romantic Hotel in Lahaina
#7 On the Beach Hotel in Lahaina
#7 Family Hotel in Lahaina
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — Aston at The Whaler on Kaanapali Beach 3.5*
Number of rooms: 360
Official Description (provided by the hotel):
This exclusive luxury condominium boasts an idyllic location on Maui's famous Kaanapali Beach across from two championship golf courses and minutes from Lahaina. Each spacious unit features a full kitchen and a spectacular view. A beachfront pathway and private access allows guests easy entry to adjacent Whalers Village's 65 shops and restaurants. ... more   less 
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Also Known As:
The Whaler On Kaanapali Beach Hotel Lahaina
Whaler On Kaanapali Beach Lahaina
Whaler Kaanapali Beach
Kaanapali Beach
The Whaler Maui
Aston At The Whaler On Kaanapali Beach Maui/Lahaina

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