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Westin Maui Resort And Spa
Ranked #17 of 32 Hotels in Lahaina
Certificate of Excellence
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Can't decide if it's worth the price? It is.”
5 of 5 bubbles Reviewed 30 May 2014 via mobile

When you book a room at the Westin in Maui you book an experience. Our room is slightly small square-foot wise, but nice and has everything we need + an amazing view. The lobby is the nicest greeting I have ever experienced. This is a great place to stay as a family or as a couple. Snorkeling at Black Rock is a 5 min walk, surf lessons just up the beach, water slides, pool side eats and drinks. If you can't afford your whole vacation do what we did: stay somewhere else for the first few nights and end here - it's worth it!! What a lovely place to 'come home to'.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank mmegav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,880 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,311)
Date | Rating
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Dubai, United Arab Emirates
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

I must make it clear that I stayed at this hotel over 5 years ago... So they may well have gone through room refurbishments since my stay.

The hotel itself enjoys an excellent location on the beach, with a lovely beach, an absolutely amazing pool area with multiple kids and adults areas, including very enjoyable slides, and diving area.

The main restaurant where breakfast is served is lovely. It is semi open and has great views of the impressive reception area with large fish pond and waterfalls. This adds to the very exotic, lush and luxurious feel. Unfortunately, our room was aged and worn. The safe broke, and the cupboards broke, and whilst we booked sea view room, the description in all honesty should have read 'partial sea view'. That being said, when I complained, it was dealt with swiftly and efficiently by the Manager himself.

My lasting feeling was that whilst the Hotel and Island is undeniably expensive, the resort itself is particularly good. Within the same budget, there are however, plenty of choices.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review, 3 June 2014
Aloha David W,

Thank you for taking the time to share your experience with us. We sincerely appreciate you choosing us as your home away from home. Please accept our apologies for any inconveniences that occurred. We are glad to hear that they were resolved in a swift manner. We can't thank you enough for your valuable feedback and hope to welcome you back to Maui again soon.

Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

We went on a vacation with my son and family for 10 days and stayed at the Westin Maui Resort and Spa. We were in an adjoining studio to their one bedroom suite. The arrangement was ideal with privacy when needed and togetherness most of the time. Accommodations were very clean and quiet with a lovely balcony overlooking the pool. Wonderful pools and convenient access to the beach. We would love to return some day!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GrandmaMartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vacaville, California
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

Great hotel, right on the beach, 5 pools, luau on site, 10 minutes from Lahiana. $30 daily resort fee does include parking if you have a rental car and wireless internet. Comfortable and spacious rooms. Path to other restaurants and shopping.

Room Tip: Ocean view is worth the money. General seating for the luau is just as good as the higher price seat...
See more room tips
Green Features: They have options to consider like refusing service, new towels, etc.
  • Stayed May 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mmurphy1321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We stayed at the Westin Mau Resort and Spa May 15th-May 21st. The resort is GORGEOUS, the grounds were well kept, pools were beautiful and refreshing and staff was friendly and helpful. We had a mountain view room, it was clean with a very comfortable bed. Their were plenty of pool chairs available around the 5 pools and we loved that the resort was right on the beach! I highly recommend the Lava flows from the bar and we rented a cabana for a day and definitely felt like it was worth the money. Wonderful experience and we would definitely recommend this resort to friends and family!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alabama
Level Contributor
330 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 bubbles Reviewed 28 May 2014 via mobile

Long lines at check in! Did not have room that was guaranteed and paid for. So sorry we are full. Booked cabana, paid for it, no refunds, did not have the cabana we booked, so sorry we overbooked, we will give you chairs near a cabana at same price! Restaurants are terrible! Housekeeping up to Super 8 standards. Ocean is nice. Met one nice pool waitress. Other than that just an assembly line.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ben-jam-in-done-that
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, TN
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

From the minute you step foot on this resort property, you know you are truly in paradise. The lobby is serene and the sounds of the birds echo in the halls. The lagoon area is host to flamingos and koi and the outside dining is excellent. The pool has adult only areas and beachside lounging. The rooms are large and modern, well kept and clean.

Room Tip: Request ocean view, is available otherwise, you overlook the parking area and the mountains (not a b...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westin Maui Resort And Spa

Property: Westin Maui Resort And Spa
Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Lahaina
#6 Business Hotel in Lahaina
#7 Top resorts Hotel in Lahaina
#12 Spa Hotel in Lahaina
#16 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#20 Family Hotel in Lahaina
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Westin Maui Resort And Spa 4*
Number of rooms: 759
Official Description (provided by the hotel):
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 
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Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort And Spa Lahaina

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