Westin Maui Resort And Spa is in a great location with a nice beach and very large multi-tiered pool. There are many activities that can be booked right off the beach in front of the hotel. It is also right next door to a fairly large outdoor mall called Whaler's Village, which has shops, three sit down restaurants, and a couple of fast food operations.
The management and most service workers at the hotel have an "it's not my problem" mentality.
When you call at 4pm to ask why your room wasn't cleaned, don’t be surprised when you are informed by the person on the other end of the line that it is not their fault because their shift just started. There is no team mentality with the management or the service staff.
Expect to get a lot of attitude from the towel distribution staff and don't think you are getting a towel from them past five when they close, even though the pool shuts down at ten.
Don't be surprised when your a/c or balcony door do not function. Of course you will be informed that the hotel is planning renovations to "begin very soon."
Expect to contend with tons of kids.
This hotel is not up to Westin standards. I have stayed at Westins all over and this is the worst.
Go to Maui, you will have a great time, but stay at the Fairmont or the Hyatt next door, they are both superior.
- Official Description (provided by the hotel):
- Commanding Ka’anapali Beach, The Westin Maui Resort & Spa presents the ultimate Hawaiian getaway. Appealing to leisure and business travelers alike, unrivaled amenities are designed to inspire renewal at this island paradise. Unwind amidst well-appointed accommodations with signature Westin touches. Or enjoy splashing fun within the magnificent aquatic playground with five pools, cascading waterfalls and gardens with exotic wildlife. Adventure seekers can pick their favorite watersport steps away from the resort such as stand-up paddling, kayaking, para-sailing, snorkel and sunset cruises. The resort also offers spa rejuvenation, oceanfront dining, cultural activities, kids club, weddings center, meeting facilities, watersport, shopping, golfing and shuttles to historic Lahaina. ... more less
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- Also Known As:
- Westin Maui Resort And Hotel Lahaina
- Westin Maui Hotel
- Westin Lahaina
- Westin Maui Resort Spa
- Lahaina Westin
- Westin Maui Resort And Spa Lahaina