First I should start off by saying this review is not about Maui, rather the Honaua Kai Resort & Spa property and management. Maui is an absolutely incredible island. The Honua Kai though leaves much to be desired.
Honua Kai is a very, very large property (10+ floors) with a total of a hundred or more units. The time we stayed at the resort, finding neighboring chairs by the pool was always a problem. If you don't mind being nickeled and dimed, you can purchase a cabana for $100. At other resorts I visited in Maui finding chairs by a pool was never a problem. There are also no resort facilities on the beach (not entirely uncommon though)
The communal resources are poor at best, and the staff is fairly helpless. Whether the problem was getting in the garage or the gym, key cards were always a problem. Every time we experienced a problem of any sort we got a lecture about how the problem was tied to the fact we didn't rent directly through the resort. While it's true we did rent through a private lister (the resort itself did not have penthouse units available during our timeframe), the keys are controlled by the facility security office so the excuse makes no sense. Further, a non-descript alarm went off late at night. The resort staff was unreachable leaving many residents confused as to what to do. Was there a gas leak, a fire? All that was said was 'alert' along with a loud siren. This was at night and sounded for at least 10 minutes. Note that this is not a hotel and concierge service is not available 24/7, so if emergencies like this happen you are on your own.
On a previous trip I stayed over at the Westin Ocean Resort Villas and was impressed with the communal gas grills, patio tables, pools, etc. This place offers very little of what I experienced.
- Official Description (provided by the hotel):
- Situated on world-famous Kaanapali North Beach, Honua Kai provides an unparalleled level of service and all the amenities of a luxury resort with expansive one, two, and three bedroom suites. Perhaps the greatest luxury of all is simply the space to spread out. Inside, the feel is that of a luxury Maui vacation home, graciously furnished in exotic wood and polished granite, and tastefully equipped with top of the line appliances. The gourmet kitchens contain everything you need to make a fantastic meal. Or simply make reservations at one of our spectacular restaurants. This is the Hawaii vacation you have always imagined, exactly as you imagined it. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Southall Travel, TripOnline SA, HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your Honua Kai Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Honua Kai Resort And Spa
- Honua Kai Hotel Lahaina
- Honua Kai Resort & Spa Maui/Lahaina