We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Westin Kaanapali Ocean Resort Villas
If you like this hotel, you might also be interested in
US$581
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$333
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
US$406
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$376
Expedia.com
View Deal
  • Pool
  • Beachfront
Royal Lahaina Resort(Lahaina)(Great Value!)
US$300
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$280
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
US$362
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$318
Official Website
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
Best Western Pioneer Inn(Lahaina)(Great Value!)
US$299
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$283
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Kaanapali Beach Hotel(Lahaina)(Great Value!)
US$280
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$237
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
US$429
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$411
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
Kaanapali Alii(Lahaina)
No availability for your dates from our partners
Certificate of Excellence
  • Free Parking
  • Pool
Lahaina Shores Beach Resort(Lahaina)
No availability for your dates from our partners
Certificate of Excellence
  • Free Wifi
  • Pool
No availability for your dates from our partners
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (4,703)
Filter reviews
4,703 results
Traveller rating
2,813
1,118
418
203
151
Traveller type
Time of year
LanguageAll languages
More languages
2,813
1,118
418
203
151
Show reviews that mention
All reviewsnorth propertynorth poolstudio villapirate shipisland viewjacuzzi tubtime sharenorth sidetimeshare ownerstimeshare presentationfull kitchenheavenly bedshuttle servicewasher dryerfree shuttlebar and grillkiddie pool
FilterAll languages
Updating list...
3,579 - 3,584 of 4,703 reviews
Reviewed 4 January 2012

We stayed at the Ocean Villas for 4 nights this December. Overall, our experience was very positive. The studio was comfortably furnished and well appointed. The resort itself was quite pleasant - on the beach and the pool was great. The service was very helpful - I requested a different room upon check in and the front desk clerk really worked to make it happen.

My only issue with the hotel is that response times tended to be slow. I don't mean to imply that service was slow, rather that sometimes there just didn't seem to be enough staff so there were long hold times on the phone when calling the front desk or housekeeping. Once a person was reached, they were consistently helpful.

Stayed: December 2011, travelled with family
1  Thank Plantriptoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2011

Third time back to this resort and it only improves each time.The 2 bedroom villas have all the facilities you would want (full kitchen ,laundry spa bathtub outside balcony) and can easily sleep 8.The rooms are spotless and are well maintained.Plenty of activities for kids and watersides/pirate pool for kids,plenty of other pools as well as adult only pools.The big plus is the beach on the resort which within metres off the shoreline you can snorkel and see lots of coloured fish and turtles if you are lucky and in the distance you can see the whales .Even though we were there between xmas and new year it did not seem that busy because of the size of the resort and it is so relaxing .
Restaurants are average but there are great places nearby(check trip advisor)

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank ald59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sulinn, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this reviewResponded 2 January 2012

Aloha and mahalo for your review. We greatly appreciate your outstanding rating and would like to thank you for allowing us to welcome you back for the third time now. Hearing about your fun family Maui vacation is truly enjoyable. We can’t wait to hear about your next stay at the resort. Thank you again for your comments and we wish you a very Happy New Year.
Mahalo,
Sulinn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2011

We stayed at the Westin Kaanapali Ocean Resort earlier this month and had the most wonderful time. The condo units were lovely, spacious and clean. Every employee we came across was exceedingly friendly and helpful and the property is just gorgeous. We loved it so much we actually became owners. We can hardly wait to come back. Thank you to everyone at the resort who made our vacation one of the best we have had in years.

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank etts03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sulinn, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this reviewResponded 2 January 2012

We are so honored and cannot thank you enough for choosing us as your “Home Away from Home.” Mahalo, sincerely, and welcome to the ohana (family). We look forward to your arrival back home to Maui and the Westin Ka’anapali Villas soon.
Happy New Year!
Sulinn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2011

We are SVO owners at the Westin Princeville Ocean Resort Villas and this was our first time to trade and visit the Westin Kaanapali Ocean Resort Villas. We were very impressed. We have small children but did not bring them on this trip. This resort was very kid-friendly with a pirate ship/play area in one of the pools, and a kids entertainment room downstairs in the basement of Bldg. 2. We stayed on the 5th floor of Bldg. 2 and had a great view over the pool to the ocean beyond. The room, grounds, and pool were well-maintained. We stayed in a 1 BR unit and it was fantastic - no complaints. We thought the Italian restaurant on the property was just okay - nice setting, but the food was average, especially for Maui. The other 2 smaller restaurants (one by the pool and the other sports bar at the far end of the property) were both good. Everything is expensive in Maui, so just know that on the front end and expect it.

This resort was actually built in 2 phases so if you go on the SVO website, it appears at the Westin Kaanapali and the Westin Kaanapali - North. This confused me at first, but don't be mistaken - these are NOT 2 separate properties. It is all the same thing. They do have 2 separate check-in areas, with a lot of redundant services, but everything flows together seamlessly. You can walk out the front door of one building and go to one set of pools, and go out the back door to another set of pools, or another part of the property. They do have free WiFi, and we were able to pick it up and use it no problem in our room and at the pool. The concierge told us that sometimes the reception was spotty, and maybe it is in different buildings, but we never had any problems.

This resort is on the beach which is very nice. There is a very nice and well-maintained boardwalk along the beach. In summary, we were very pleased with the resort and would definitely return.

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank undercovert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2011

My family & I just spent a week at the Westin Ka'anapali in Maui (Lahaina) and it was breathtaking. We booked a 2-bedroom villa and got upgraded to an ocean front room. The view was spectacular! Here are the positives about the resort - great location, well appointed rooms (washer, dryer, full kitchen, spa bathtub, balcony, Bose system), great BBQ grills, great amenities. Easy access to the beach, walking trails, great pool activities for kids make it lots of fun. The south villas seem like more fun when we strolled over to that side. The negatives (service was less than stellar at the poolside bar restaurant, only one guy - Hudson was pleasant), the vacation/concierge desk attendants were condescending and only interested in selling vacation ownership plans).

Room Tip: South Villas is a better option than the north villas.
  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank LMBDOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sulinn, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this reviewResponded 2 January 2012

Thank you for taking the time to post your review. We regret to hear your negative comments about receiving less than stellar service and your experience with our vacation desks attendants. Please accept our sincere apologies as it is our commitment to provide nothing less than a perfect experience. We would like the opportunity to further discuss the details of your stay. I have sent you a private message requesting for your preferred contact information so that we may reach out to you. Thank you for feedback and we look forward to hearing from you soon.

Mahalo,
Sulinn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews