The facilities and service received during our stay at the Villas were very good, from check in with Boyd who put us in a very nice room, to the reservation made for us at Mama's Fish House, by our concierge Caroline; thank you both for the service you provided us.
The staff I passed throughout the facility provided directions and were very friendly.
We stayed in 6129, a one bedroom unit in the North facility, where it was quite with a beautiful view of gardens right off the patio.
There are play areas for children in the South facility courtyard pool which is right next door. Thanks to Boyd we were in the North area at an inner portion of the facility which gave us less people traffic than an ocean view room or a room located by the pool. It was relaxing & peaceful during our whole stay. The room was spacious especially the bedroom which was very nice.
My only issues were the glass window between the bedroom and the bathroom; I'm an early riser and turning on the light, lit up the bedroom which didn't make my spouse happy. The mattress needed to be turned because it had the usual rut from not being turned. When we turned it; there was little benefit as it hadn't been done in such a long time, if ever. The last item is the toilet isn't secure to the floor (works great) just rocks a little when you initially sit down, needs attention.
I received a massage on the last day from Luis from Columbia, (thank you sir) I only wish that I could of gotten a late check-out to enjoy all the other features of the spa for a longer period of time. The staff in the spa were friendly and pleasant as well.
My only disappointed was that I couldn't take advantage of the offer to purchase a unit because of business opportunities we're currently involved in. We will return to Maui and would hope to become an owner in the future.
- Official Description (provided by the hotel):
- Nestled between the Pacific Ocean and West Maui Mountains, makes The Westin Ka'anapali Ocean Resort Villas the perfect island retreat. Each spacious and stylish one and two-bedroom villas include private lanais, full-sized kitchens, washers and dryers, generous living and dining room areas, and complimentary Wi-Fi. ... more less
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- Also Known As:
- The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
- Westin Kaanapali Ocean Resort Villas
- Westin Lahaina
- Westin Ka Anapali Ocean Hotel
- Westin Villas Maui
- Lahaina Westin
- Westin Maui Villas
- The Westin Kaanapali Ocean Resort Villas Maui/Lahaina