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“Awesome each year we stay.”

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The Westin Kaanapali Ocean Resort Villas
Ranked #8 of 32 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome each year we stay.”
Reviewed 15 March 2014

Repeat customer. Love staying here each year. Very good service and support. Great fun for the kids. Could use more grill area. Very nice greeting from staff. Associate Jason did a great job greeting and taking care of our luggage.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Whyme2day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,117 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (1,156)
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English first
calgary
2 reviews
Reviewed 14 March 2014

Great resort, lost my sunglasses and Marvin(security) was able to help locate them the next day. Friendly staff, fantastic location and lots of fun at the various pools for the whole family to enjoy, even my 4 and 6 year old.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dwayne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean T, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, 19 March 2014
Aloha Dwayne G,

Mahalo for your kind words and we're glad to hear that Marvin was able to assist you during your stay with us. He is definitely an asset to the team and we're delighted to have him with us. We're glad you enjoyed your stay with us and we hope to welcome you again soon.

Mahalo,

The Westin Ka'anapali Ocean Resort Villas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Falls, Iowa
Level 5 Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 March 2014

This is our fifth year at this property and we arranging our annual calendar around this trip because...
...the rooms, grounds, and site are paradise with a perfect beach and (so far) weather
...little touches abound--the torch lighting each night, superb grounds and pool maintenance, flower arrangements and plantings (many are always in bloom)
...there are several excellent restaurant options and the menus are increasingly responsive to requests for lighter fare
...fitness options are available for everyone (try Corby's water fitness!)
...staff is responsiveness with a true aloha spirit
...rooms (studio apts, really) are spacious and the Heavenly beds are outstanding
...all services--beach, pool, "tidy ups," maintenance--are great
...lanai's on the larger units have a table and four chairs plus a small table
Even the local vendors that set up in the entry areas during the week are WAY above average
And the resort is close to all kinds of fabulous activities and entertainment.
*Sigh* I wish we were back there now.

Room Tip: Stay away from the kids' pool area unless you have kids and don't worry about getting and &q...
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  • Stayed February 2014, travelled with friends
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    • Location
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank vjgriff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 4 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 March 2014

Excellent time had by lug family. Room, staff, food, facilities, were superb. Only downside was the beach isn't that big and quite steep. Additionally, the boardwalk could be wider and longer.
However, the staff was excellent: even with the over-hanging vacation ownership sale pitch, they never forced the issue nor made us feel anything other than very welcomed.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank f14carbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 13 March 2014

The Westin Kaanapali was outstanding. The property is beautiful, the staff is attentive, the environment is very relaxing. We loved the beach (bring water shoes - the reef is very close and hard on the toes); the pool and poolside is kept pristine. The rooms are fantastic and spacious. Having the kitchen and washer/dryer at your disposal was very handy. We actually decided after eating out 2-3 times, that we enjoyed grilling fish/steak in the evenings at the poolside grill and enjoyed that more than dressing up to go out. There is a free shuttle that will take you to Lahaina to the most popular attractions and shopping. It was nice that our resort was away from the hustle and bustle.

The only negative I can claim: I called front/desk on our first evening in the room and explained that the shower seemed to not have the seal at the bottom of the door. The water leaked into the bathroom and made a mess, I noticed the trim around the door had some previous water damage. They explained they would have engineering department up the next day to look it over. No one ever came to check it out, I placed towels around the door each time we showered to control the water, which was fine but it needs to be fixed. There was also mold on the underside of the shower chair and around the jets in the large, wonderful bathtub, it is apparent these don't get cleaned with bleach frequently like jets should - I did not turn on the jets for fear of what would have come out.

Other than that, we loved this resort! We would stay here again, and again, and again! The team members at Maui Specialists were fantastic and helped take care of our every need! Thank you for a fantastic, unforgettable vacation!

Room Tip: The actual ocean front rooms are property owners only. We chose an ocean view - was assigned the 3...
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  • Stayed February 2014, travelled with family
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Helpful?
2 Thank Randi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 March 2014

We have visited the Westin Kaanapali Ocean Resort Villas annually for the past 7 years and it continues to impress. Here are some of the things that keep bringing us back:
Beautifully landscaped grounds
Gorgeous open lobbies with well appointed and not outrageously expensive mini markets.
Large suites with full size kitchens, washer/dryers, Westin Heavenly beds/linens, Maid service.
On site restaurants, bars and pool side service
One of the best snorkeling areas on the island
Boardwalk from the property all the way into Whalers Village and beyond
Amazing Aloha spirit all around!
Basically this property gives you the convenience of a condo with the amenities of a hotel.
A big Thank you to Kelly Robinson for ensuring that our vacation was everything we hoped it would be. The Westin is lucky to have such a beautiful person representing their company.
We are already counting the days until our next visit.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cjay0121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean T, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, 19 March 2014
Aloha cjay0121,

Mahalo for taking the time to write your review on TripAdvisor. We're so delighted to hear about your experiences and glad that Kelly was able to make your stay a memorable. As a part of our leadership team, Kelly is definitely an asset and we love having her with us. Thank you for your continued loyalty and support and we look forward to welcoming you back to your home away from home next year.

A hui hou (until next time),

The Westin Ka'anapali Ocean Resort Villas
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Walnut Creek, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 March 2014

We had an incredible 6 days at this resort. Great amenities, beautiful grounds, pools and great location.
This resort is situated in a quieter part of Kaanapali but their is a great path with an easy walk to Whalers village. The staff was very friendly and helpful. The rooms are a great size with a small kitchen and large bathroom with jacuzzi tub. Super comfy beds too. Whales were jumping in the ocean right outside the resort! Wonderful to stop and observe on our daily walk.
We definitely will go back

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, 14 March 2014
Aloha,
Thank you for your detailed review. We are pleased to read that you enjoyed the property and the amenities we offer. We greatly appreciate it. I will be sure to pass your kinds words to our staff. Thank you for sharing your experience and we can’t wait to welcome you back soon.

Mahalo,
Krystle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Kaanapali Ocean Resort Villas

Property: The Westin Kaanapali Ocean Resort Villas
Address: 6 Kai Ala Drive, Lahaina, Maui, HI 96761-5915
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Lahaina
#3 Luxury Hotel in Lahaina
#6 Spa Hotel in Lahaina
#8 On the Beach Hotel in Lahaina
#8 Family Hotel in Lahaina
#9 Romantic Hotel in Lahaina
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Westin Kaanapali Ocean Resort Villas 4*
Number of rooms: 1021
Official Description (provided by the hotel):
Nestled between the Pacific Ocean and West Maui Mountains, makes The Westin Ka'anapali Ocean Resort Villas the perfect island retreat. Each spacious and stylish one and two-bedroom villas include private lanais, full-sized kitchens, washers and dryers, generous living and dining room areas, and complimentary Wi-Fi. ... more   less 
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Also Known As:
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
Westin Kaanapali Ocean Resort Villas
Westin Lahaina
Westin Ka Anapali Ocean Hotel
Westin Villas Maui
Lahaina Westin
Westin Maui Villas
The Westin Kaanapali Ocean Resort Villas Maui/Lahaina

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