Ordered the Loco Moco for lunch, which I've had many times at other establishments. But here it was
The meat patty was burnt black to a crisp, with a gravy which had NO FLAVOR AT ALL! I had 2 bites and politely complained to our server, she was sorry I didn't like the burnt and flavorless meal.
She obviously told the manager as we were not charged for my meal. I can't recall what my husband ordered, but he was moderately satisfied.
We've been to Roy's in Kona and Newport Beach and shocked they would even serve something as awful as this at this location.
Needless to say, we will NEVER return to this Roy's location.
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