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“Lovely units”

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Kahana Villa Resort
Bay of Plenty
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Lovely units”
4 of 5 bubbles Reviewed 1 June 2013

We really enjoyed our stay here. It was nice and quiet and with a rental car it was all we needed.
I loved the beach across the road and everytime I went there i saw giant turtles swimming by. It was never crowded and a great spot for swimming. The Maui brewing company restaurant is within walking distance which is an awesome place to eat. The Napili shopping centre is nearby with everything you need. Also the local farmers market down the road has lovely fresh produce. Great snorkelling just north of here and golf courses close by.

Room Tip: Would recommend a unit close to the beach side as it could be noisier nearer the highway side.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank geeswayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drenzi, Manager at Kahana Villa Resort, responded to this review, 3 June 2013
We are delighted that you enjoyed your stay at Kahana Villa. We are happy that our proximity to the beach was perfect for swimming and turtle watching. It sounds like you had a great time exploring the surrounding area. We hope that you will consider another stay soon!
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135 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Greensboro, North Carolina
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 23 May 2013

After reading all the reviews we were nervous about staying here. I honestly had no idea what to expect but thought it was going to be dirty, old, noisy and loud (according to others). It was non of those things! We stayed here a week and loved it. The fact that it's RIGHT across the street from the beach is amazing. We were in building E and we checked in late at night. They had they keys waiting for us at the front in a lock box. There was clean towels, coffee, shampoo, etc. in the room waiting for us. We were never hasseled to listen to a time share (we were invited but that was it). The place was clean and the maid service came mid week to clean everything up & leave fresh towels. It's not a Ritz but if your looking for a decent priced place near the ocean that is clean and safe, this is it.

Three things to note:
1) there is no safe in the room so be careful with what you bring
2) They don't replace your coffee. Once you use the 1 back, you have to buy it
3) The beach across the street is awesome....plus we saw multiple sea turtles that live in the rocks there

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Danielle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drenzi, Manager at Kahana Villa Resort, responded to this review, 24 May 2013
We are happy that your stay at Kahana Villa Resort exceeded your expectations. We are thrilled that our proximity to the beach was such a convenience. We appreciate your kind remarks about our accommodations and amenities, as well as your feedback. We hope that you will consider another stay soon!
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Los Angeles, CA
Level Contributor
190 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 504 helpful votes
4 of 5 bubbles Reviewed 17 May 2013

After reading the various reviews of the Kahana Villas and Kahana Beach Resorts, we decided to book a stay at both, and provide as unbias and succinct review as possible.

We had a 2 bedroom condo at both Building E and Building F at Kahana Villas, and an 8th Floor room at Kahana Beach.

Kahana Villas-

Check in: There was no issue with early check in, reception was courteous and efficient.

Rooms: Exactly as advertised, and plan layout shown on the Kahana Villa website is precise. The units were clean, and well maintained.

Noise: There was no detectable noise beyond the sound of the air conditioning unit in Building E. There was no detectable noise beyond the air conditioning unit in building F.

The guest room containing two beds at each unit had some exterior noise if the window was opened, but nothing that would prevent a tired person from sleeping.

Facilities: Nice pool, nice hot tub, two high end barbecues, well maintained grounds and facilities. Tennis court also well maintained. Room has plenty of towels for bath and beach, plenty of other amenities. Washer/Dryer and Dish Washer operated without incident. Housekeeping was efficient and friendly. Grounds staff were efficient and friendly.

Internet: They do not have wi fi, so we brought our own MiFi (which allowed us to access all our devices- ipad, laptops etc ). If you need internet access and rely on wifi, they do not have this yet. They do have internet, but you will need to pay extra and only works with hardwired laptop. If wifi is very important to you get a a t mobile mi fi device on Amazon.com (which you will own and can use anywhere). They cost $55, and you would have pay $40 for one weeks internet at Kahana Villas.

Room Design: The only set back to staying at the Kahana Villas, and it has nothing to do with maintenance, staff, furnishings, carpeting, beds, kitchen, plates, utensils, glasses, tv’s, or any other non structural amenity (all of which were fine), is the room design! The design of their rooms is clearly diagrammed on their website, so disclosure was not an issue.

There are no bathrooms down stairs, but two bathrooms upstairs. This means that whenever you want to use the bathroom or a guest wants to use the bathroom, they must leave the living rooom or kitchen, and walk up the stairs. This was not an issue for us, but if you have any mobility issues, you will not be a happy camper. There is one (1) air conditioning unit on the first floor, but no air conditioning unit on the second floor. This means that you must keep the a/c on around the clock at a very low temperature to maintain a cool environment. It will take about 24 hours from when you arrive for the a/c unit to actually cool down the entire unit. You will also need to turn on all the fans to increase air circulation, and keep the windows closed.

The cool air from the first floor will reach the master bedroom, but with the door closed to the guest bedroom, the only way to increase air flow is to either leave the door open with fan on, or open window (which will increase potential noise). Light sleepers will not be happy staying in the guest bedroom with two beds in either building E or building F.

Kahana Villas is at a very nice location (across the street from the beach), and you will have a view of the ocean from many rooms in Building F. It’s sister properties – Kahana Beach, and Kahana Sands are right next door. Kahana Beach provides a gorgeous view of the Ocean, and Kahana Sands is a higher end resort style destination.

Conclusion: If you are looking for a cost effective well maintained condo complex and understand the structural design of the units, you will have a very nice time as we did. If you are looking for a resort destination, this is probably not the place for you.

Based on them providing, and clearly describing everything available at Kahana Villas in their literature and on their website, as well as the structural layout (what you see is what you get), we will easily give it 4 stars.

Room Tip: Rooms in building E have view of Ocean. Rooms in building F are fine, but you might incur some stre...
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Critics_Critic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drenzi, Manager at Kahana Villa Resort, responded to this review, 22 May 2013
Thank you for sharing this detailed account of your experience at Kahana Villa and Kahana Beach Resort. We are happy that you had a pleasant experience, and that our accommodations and amenities met your expectations. This review will certainly be valuable for those who are planning a stay with us. We appreciate your feedback and hope to have the opportunity to welcome you back soon!
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Juneau, Alaska
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 26 March 2013

We were nervous to stay here based on some of the reviews but pleased with our stay and unit. We stayed at the condos for 7 days in mid-March. The unit we had in Building E, 6th floor had an ocean view, was recently refurbished and nicer than we expected. The downside is we were close to the main road and you had to keep the windows closed in the bedroom at night. The lanai looked into a neighborhood (but did not distract from the ocean views)-- neighbors were quiet and was not a problem. The beach across the street is great and not crowded. The pool area was clean as were the barbecues. We would recommend Building F and a higher floor to be closer to the ocean and for a good view. I would recommend this location for a low cost alternative. The units are in walking distance to the fresh market (a bit of a walk), the Maui Brewing Company and a great local pub. Can be a good place for a lower cost family vacation --but not if you want glitz.

Room Tip: Request Building F and a higher floor
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Beth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 14 March 2013

I went with my wife and three kids for spring break. Location was great. right across the street from the beach. The units are somewhat dated but very clean. This property is both a time-share and privately owned condos. I recommend requesting a unit in F block as it is closer to the ocean. I feel this property was what I expected...Nice but not glitzy.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drenzi, Manager at Kahana Villa Resort, responded to this review, 18 March 2013
We are glad you enjoyed your stay with us, Paul. As you mentioned, the ocean is just outside our door. This happy geographical fact attracts many visitors to our resort, including families who enjoy our spacious one- and two-bedroom accommodations. They offer plenty of space and privacy and have a host of convenient amenities, including a full kitchen and washer-dryer. Of the 100 units that comprise Kahana Villa, 39 belong to our vacation club members. Thank you for taking time to share your comments. We hope you will consider us again.
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San Diego
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 20 January 2013

We stayed in a 2 BR, 2Ba unit in January, 2013. The unit was spacious, clean, and well stocked with kitchen utensils, plates, towels, etc. That's it for the good news. The front desk is staffed on a minimal basis only. You are frequently referred to one of the two properties across the street for assistance and they are not overly helpful. Sometimes the person at the front desk was moderately helpful, other times they were surly. The person who gave us our keys at check in did not bother to input the correct date for our departure, so our room keys expired a day early. We discovered this when we returned to our room on the last evening of our vacation and found ourselves locked out. Eventually, we got the facility across the street to make us new room keys so we did not have to spend the night sitting in our car in the parking lot to escape the rain, but it was a fiasco for which no apology was offered. I guess we were supposed to feel grateful that we were allowed back into the unit we had paid for in advance for our last night. Our room in Building E was immediately adjacent to the highway and the room was so loud that one of my daughters hardly slept for the entire stay, even wearing ear plugs. In an apparent attempt to save money, the hot water heater had been turned down so low that only one person could shower in the morning and expect hot water. Maintenance did come and reset the temperature on the hot water heater so 2 or 3 people could shower on the same morning, but the customer should not have to make a special request for hot water. When it rains, as is does very often in Kahana (much more than in Kaanapali just 5 minutes away), water came in through the closed wood slats on the windows and soaked the carpet in one bedroom. I reported this to the front desk, thinking I was doing them a favor as there was obvious water damage on the wall by the leaky window. They did not seem particularly interested, let alone appreciative that I had brought this to their attention. The 2BR units are constructed with the Master BR as a loft which extends over the living room. This effectively makes the Master BR an extension of the living room so that conversation or noise from the television in the living room unavoidably affects someone trying to sleep in the Master BR. Finally, although you can rent their hard wired ethernet internet connection for $15/day or $40/week, the complex has no wireless internet, a pretty basic feature that most travelers in 2013 would assume a reasonable resort would offer. Overall, although the room rate we paid was very favorable, there are many choices of places to stay on Maui and I would not recommend staying at Kahana Villa.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank SDTraveler53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drenzi, Manager at Kahana Villa Resort, responded to this review, 28 January 2013
We are sorry we did not meet your expectations. Please accept our sincerest apologies for our lack of Aloha spirit and the room key difficulty. While the latter was a regrettable mistake, we offer no defense for the former. It falls well below our standard. Our proximity to the highway makes for easy ingress into and egress out of the resort, but can result in bothersome traffic noise in rooms close to the highway. We are sorry your daughter’s sleep was compromised.

The hot water difficulty was an unfortunate oversight and not intentional. As you mentioned, we were able to correct the issue promptly once we were notified. This applies to any work orders, which are completed the same day. Thank you for reporting the leaky window. We appreciate your effort to bring it to our attention. Wiring for Wi-Fi is scheduled to start in April at our Soleil Management Hawaii properties, beginning with Sands of Kahana. We do not have a start date for Kahana Villa. Thank you for sharing your comments. We appreciate your feedback and will work that much harder to provide a satisfying vacation experience.
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Travellers are raving about these Lahaina hotels

White Rock BC
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 2 January 2013

This is a very nice area of Maui to stay in lots of things close by to see and do.Unfortunately our week started off badly when we checked in and were placed in the unit furthest away from the beach and closest to the highway(non stop traffic noise).Despite the time of year complex seemed about half empty, and these units should have been the last ones assigned if the management cared at all for their guests. Neighbours in next property had daily parties and owned dog which barked all night long. Not to mention not a single day or night went by(no I am not exaggerating) without a car alarm going off in the parking lot on the opposite side of the unit. On the plus side unit was large and well laid out, nicely furnished. with kitchen dining room and living room on entry level and two bedroms, two bathrooms upstairs.Had three issues other than location within complex, 1) the sliding patio door frame had come apart and pulled away from window glass causing whistling like a boiling tea kettle whenever the window was closed and the wind blew.... which was all the time! 2) guide wheel on shower glass door was broken causing an ungodly noise whenever it was opened or closed. Both these items were reported to office more than once but no one from maintenance ever showed up to do anything I ended up doing a temporary fix on patio door myself but never got rid of whistling. .3) poorly fitting vertical cloth blinds(several different lengths in use on same span and long blinds would catch on window frame-thereby leaving gaps open) were used to cover the large window over the sliding doors. This window opens onto the master bedroom upstairs and the poor fit results in a feeling of a total lack of privacy from the residential neighbours across the fence. Also these blinds are totally ineffective at blocking out light, venetian blinds would be far superior for this use. Mens washroom by check in office was out of order when we checked in and a week later was still out of order and didnt appear as if anyone had even looked at it in entire week we were there. Swimming pool was unheated and was around 75 degrees for length of stay. Any activities which were listed took place on other properties. I notice in some of the other reviews people have indicated that manager and staff went out of their way for them, I would have to say our experience was the opposite, staff appeared to be totally disinterested in providing service, even to the point where after mid week maid service we returned to our room to find dirty pillowcase lying on the floor in the middle of the hallway. When we went to print our boarding passes for our return flight their internet room was down but were told we could go across street (surprise surprise) to use their internet room. We were exremely surprised to find that they charged for printing boarding passes as we have never encountered this anywhere else. We got the message ..we will not be staying here ever again. The Beach in front of Kahana Beach Resort is very clean and lots of sea life here we saw multiple turtles, spinning dolphins in water seal on beach. Nearby Dolly`s bar and grill , Maui Brewing Co. Brew Pub and Black Angus restaurant all within walking distance Nice surroundings, nice area, but as far as Kahana Villa goes we were extremely unimpressed by our experience in this property.

Room Tip: If you want to stay in this area I would suggest a building on the water side of the road, stay away...
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank whiterockbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drenzi, Manager at Kahana Villa Resort, responded to this review, 28 January 2013
We regret your disappointing experience. As a timeshare resort, we are obligated to assign our owners the most desirable rooms, followed by exchange guests, then retail visitors. We are booked to capacity most of the time and are able to grant room changes based on availability. We are sorry you were subjected to noise from our neighbors and would have moved you to a quieter location had we been able. We are sorry we did not respond with our usual alacrity to your maintenance issues. Work orders brought to our attention are typically completed the same day. The men’s washroom was closed to repair the sink someone tore off the wall. The work took longer than expected to complete, and we apologize for the inconvenience. Thank you for sharing your comments. We appreciate the feedback.
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Additional Information about Kahana Villa Resort

Property: Kahana Villa Resort
Address: 4242 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-8969
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 42 Speciality Lodging in Lahaina
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Kahana Villa Resort 3*
Number of rooms: 5
Reservation Options:
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Also Known As:
Kahana Villa Hotel Lahaina
Kahana Villa Resort Maui/Lahaina

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